Cocoa Ford
Cocoa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Wow I was blown away by how smooth everything went at this service dept . I’m retired and have been to many Ford dealerships. One of the very best. this service dept . I’m retired and have been to many Ford dealerships. One of the very best. More
Pete is great . Rob is the man , thanks for all the help getting this truck . Destination bound . Rob is the man , thanks for all the help getting this truck . Destination bound . More
Very friendly and got me the best deal possible. Would recommend this dealer. Fifteen words. Would recommend this dealer. Fifteen words. More
The sales staff were fast and courteous, and ultimately worked hard to get our loan approved worked hard to get our loan approved More
Alex was helpful with us getting in the car for a test drive and communicating between the sales manager and us. Once we decided to purchase the vehicle it did take some time before we completed the purch drive and communicating between the sales manager and us. Once we decided to purchase the vehicle it did take some time before we completed the purchase and drove away. Wish the buying process didn't take three hours. More
Very pleasant. Very efficient. Knowledgeable. Customer service oriented. Alex and the finance folks that I worked with were very easy to deal with. They answered my Very efficient. Knowledgeable. Customer service oriented. Alex and the finance folks that I worked with were very easy to deal with. They answered my questions and gave me the information I was looking for. More
I had an excellent experience at Cocoa Ford service! I especially liked the inspection video! I'm a detail kind of person...so, the video update was perfect for my use. I believe the shop supplies fees I especially liked the inspection video! I'm a detail kind of person...so, the video update was perfect for my use. I believe the shop supplies fees were too steep. I had the Works and a battery change...shop fee was $60. Fortunately, the billing folks adjusted it for me. They explained that the fee is derived from a percentage of the total cost. Logically, I had a $70+ service visit and a battery swap. $60 was too high for me. BTW, I've used this dealership since 2006... I've purchased 4 new vehicles from your dealership. The primary reason I keep coming back is the outstanding service department. Jimmy Broadwell and Mark always take great care of me and my service needs. They are both pillars in your service department; knowledgeable, honest, and friendly! Thanks again for the outstanding service. Lloyd Keeton More