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Cocoa Hyundai

4.6

977 Lifetime Reviews

1825 West King St., Cocoa, Florida 32926
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Top Reviewed Employees

Brian Gore at Cocoa Hyundai

Brian Gore

Business Manager
5.0
Chuck  Stupp at Cocoa Hyundai

Chuck Stupp

Certified Sales Professional
5.0
Jon Moyle at Cocoa Hyundai

Jon Moyle

Sales Manager
5.0
Ali Sherief at Cocoa Hyundai

Ali Sherief

Finance Manager
4.9

Latest Reviews

September 21, 2019

"Amazing "

- Rachel Rojas

I went in Cocoa Hyundai looking for a more reliable vehicle than what I currently was driving. I went in with my hopes not high because all I had was a trade in, no cash to put down. To my surprise the salesman that was helping me Charles Stupp, got me approved for an amazing car. He was amazing and very helpful. He wasn’t pushy like some salesman at other dealerships that I have gone to in the past. Ali the finance guy is also amazing. All the staff was very nice and helpful and determined to get me out of my lemon. I would recommend if anyone is looking for a vehicle, definitely go to Cocoa Hyundai.

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Employees Worked With

Other Employees : Ali Sherief

July 30, 2019

"Terrible customer service."

- HeatherS

Just moved to cocoa usually deal with sanford/lake mary dealership and after two experiences there i will make the hour drive to continue to get car care. Personal feeling your customer service is racist and treats people not of there nationality total different. Had a 9 am tune up appt today dropped care off at 8 was rudely asked to stock around because gentleman didn't know what a tune up constituted of and had to wait for someone to assist him after i already called provided vin number so mechanic could get right products. Than went as far with major attitude handed me overnight drop slip and saps just feel this out and walked away because i had to get to work and couldn't stay. He also repeated tip co worker sarcastically he can't wait. So rude was ready to just take my car back and head to lake mary. They should be happy in ran down cocoa they actually get business. No longer mine and i have two cars from dealership.

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Employees Worked With

Front desk customer service all of them

July 15, 2019

"Pack Your Lunch"

- juno ramsey

This dealership needs lots of help. I took my wife's car in for a Hyundai Recall only to have experienced the most time consuming wait ever-2 1/2hours to do a recall-totally unacceptable since my appointment time was 9:00am. It wasn't until I told the service rep that I had to be home by 12:00 because my wife had to go to work, that the rep got my car ready for me. When questioned about the findings of the 21 point check that I was told they do, the rep stated that "the report will be mailed out to you". Said ok and left the dealership. It is now 2 weeks later and I have not received any report or information from the dealership that I was promised-again, unacceptable. I did call the dealership this morning and was told by Morgan that she would make sure that the report was mailed out to me today-based on my experience at this dealership, I will believe it when I see it. Very bad. RB

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Employees Worked With

Service department

Photos & Amenities

  • FREE LIFETIME OIL CHANGES WITH EVERY NEW HYUNDAI PURCHASE
  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines