Coggin Buick GMC of Orange Park

My Second Buick Enclave with same Salesman Mr Anthony Gioia was very informative, bent over backwards to give me a great deal. Both in Sep of 2012 with my first Enclave and now with my 2016 En Mr Anthony Gioia was very informative, bent over backwards to give me a great deal. Both in Sep of 2012 with my first Enclave and now with my 2016 Enclave. I think more so this time not only with the standard sales, but, with above and beyond things that he did not have to do. Mr Gioia helped me set my phone up, and explained all of the electronic devices up that I never would have figured out on my own, even if I had read the book 20 times. He goes out of his way now as he did the first time. Anthony is a super salesman and a great friend who is always there if I have problems. He made my experience with buying a car much more than just buying a car. Anyone can buy a car. With Anthony, he makes it a memorable experience. Thank you to Anthony and to Buick GMC of Orange Park.. Thank you, Felicidad Storms More

Our new 2015 Yukon Denali We had a terrific salesman named Anthony Gioia. He was really great at meeting our expectations and made our car buying experience easy breezy!!!! Coo We had a terrific salesman named Anthony Gioia. He was really great at meeting our expectations and made our car buying experience easy breezy!!!! Coogan of Orange Park Rocks!!! More

ignorant negative petty management 8/24/15 On August 24th., 2015 I went to Coggin Buick GMC of Orange Park to view a White Crew Cab 2015 Z71. Anthony Ferraro was available to show me t 8/24/15 On August 24th., 2015 I went to Coggin Buick GMC of Orange Park to view a White Crew Cab 2015 Z71. Anthony Ferraro was available to show me the vehicle and answer my questions. After the purchase I met with Mr. David Marzullo who set up my OnStar service and reviewed the features of my vehicle. As I was writing the cash check for the purchase I asked the manager of coggin Buick GMC of Orange Park to throw in a bed liner and I was told NO! I would think that a longstanding company as this would have the experience and intelligence to find a way to say the positive word “yes” whenever possible to a customer as opposed to the ignorant negative of “no”! Company’s should know the cost of earning a customer and this one act of “yes” would have given me a positive experience at this dealership along with something positive that I would want to share with my friends and colleagues. Foolish! If only I could turn back time. I should have gotten up and walked out! I called around to purchase an under the rail bed liner and found that they have a value of only $180.00. Such a petty amount and such an ignorant negative petty act by coggin! 8/31/15 After I sent the above letter; David Marzullo called and asked me to come in on 9/3/15 at 11:30 for them to take care of detailing the dirty truck they gave me, repairing the gashed bed rail, balancing the rough riding tires and adjusting the out of line driver rear door which may be causing the wind noise. When I arrived I was pleasantly greeted by David. He informed me that he had gone to bat all week for me. What? Why would you need to go to bat with management about things that I should not have to deal with on a brand new vehicle? Why would he need to “go to bat with this ignorant negative petty manager” over a damaged rail on a brand new vehicle? Why would he need to “go to bat with this ignorant negative petty manager” over rough ridding unbalanced tires on a brand new vehicle? Why would he need to “go to bat with this ignorant negative petty manager” over an out of line door and wind noise on a brand new vehicle? Why would he need to “go to bat with this ignorant negative petty manager” over a them giving me a dirty brand new vehicle? WOW! Management at this place are such xxxxxx that David has to battle them to show a cash buyer some degree of respect and do the right thing? After the letter I sent on 8/24/15; this dealer should have been ready to show me that they were just having a bad day or made a mistake and that they weren’t ignorant, negative and petty. But that wasn’t what I experienced. I left this place with nothing done as they showed me no degree of professionalism or preparedness to address these vehicle issues. I do not trust these people with my vehicle so I guess I’m stuck with the damaged, rough, noisy, dirty new vehicle that I should not have purchased from this dealership. I did not find this dealership to be honorable! I did not find this dealership to be trustworthy! I did not find professionalism at this dealership! I did not find this dealership to be open and friendly! I did not find this dealership to be a place open to negotiation! I did not find this dealership to have any concept of the golden rule! I did not find this to be a dealership I would want to do business with! I have been purchasing vehicles for over 40 years and I can purchase any vehicle I want. This ignorant, foolish, petty and negative dealerships action made me regret this purchase and I will not ever buy from them again! Don’t be fooled by the positive testimonials on their web site! Some years ago 20 20 did a show about company’s who for a fee will post these xx testimonials on a company’s site! Try to post your testimonial on coggin’s site and you too will see there is no way for you or I to post; this shows that these are not true testimonials! If you are foolish enough to buy from here; don’t believe anything! Carefully inspect the vehicle before you buy, document everything, take pictures, make them do everything that needs to be done before you buy their trash and get everything in writing! More

Wally is great We drove form Ocala to purchased a Jeep Wrangler and from talking to Wally on the phone he was very informative letting me know that there people were We drove form Ocala to purchased a Jeep Wrangler and from talking to Wally on the phone he was very informative letting me know that there people were looking at it while we were driving so we didn't waste our time if it did sell. We didn't buy from the local Jeep dealership here because of past experience and the prices are much more. I would travel again and deal with Wally because of his personalty and honesty. More

Very nice experience Anthony, Corey and Gus took care of me. No hassle or pressure. Best price! It was a great experience. It really did not take much time either. Anthony, Corey and Gus took care of me. No hassle or pressure. Best price! It was a great experience. It really did not take much time either. More

Tony Eidson and Ghassan Korkmaz We arrived in Florida from Indiana on Tuesday & needed a dependable car right away. Did some shopping online then decided to go to the dealership with We arrived in Florida from Indiana on Tuesday & needed a dependable car right away. Did some shopping online then decided to go to the dealership with the cars & prices we liked. We met Tony Eidson & he was ready to deal. Found us a great car for great price. Mr. Korkmaz is the finance director & he made everything come together so we could drive that car home! Really good people to deal with & know their business! More

New Car I showed up to the dealership looking for a car for my wife. Wally assisted me on my task. He completely assumed control of the deal and made things h I showed up to the dealership looking for a car for my wife. Wally assisted me on my task. He completely assumed control of the deal and made things happen.. There is no better salesman than him. If you are buying a car please call on Wally at Coggins GMC of Orange Park. More

OUTSTANDING SERVICE & MADE US FEEL COMFORTABLE/AT EASE Anthony Gioia treated our family with respect and was very kind. Definately will be back when we need another vehicle.Go see Anthony Gioia when u need Anthony Gioia treated our family with respect and was very kind. Definately will be back when we need another vehicle.Go see Anthony Gioia when u need a vehicle. Awesome service. More

Used Yukon XL - Great Service After the Sale Tony Eidson was my primary contact at the dealership. I was able to negotiate a deal for a used Yukon XL over the phone with Tony without a lot of ba Tony Eidson was my primary contact at the dealership. I was able to negotiate a deal for a used Yukon XL over the phone with Tony without a lot of back and forth. However, it was Tony's service after the sale that warrants the rating. This was a GM Certified vehicle and the day after purchasing the vehicle I noticed a problem with one of the tires. Tony had just called me to check on my experience and I mentioned that there was an issue. I sent him a picture and within a few minutes agreed that Coggin would replace the tire. I was about to leave on a long trip with my family in the Yukon XL so it was important to correct the issue that day. It was late in the day but Tony was able to get the correct tire and arrange for a service technician to stay late to change the tire. Doing so saved my from having to wait a day to set out on my trip. This was service above and beyond my expectations. I would happily buy another vehicle from Tony. More