Coggin Buick GMC of Orange Park

Unfortunately yo-yo financing scams to get people to sign Unfortunately yo-yo financing scams to get people to sign contracts and take possession of a vehicle only to call them back to raise the interest rat Unfortunately yo-yo financing scams to get people to sign contracts and take possession of a vehicle only to call them back to raise the interest rates happen everywhere, and this one is no exception. Not an issue with the sales team but the financing managers. More

Very nice experience with this service department again We been having this problem with our Radio some time it would stay off for a day or two and them stay on for a few months so this time it happen we t We been having this problem with our Radio some time it would stay off for a day or two and them stay on for a few months so this time it happen we took right into the Service Department so they can see it and fine out what this problem is So as I was pull in Nick the Service writer greet me and ask me how are you doing and he always very friendly so l said nick here this problem that l been telling you about so l went with him to his work area to sign in after that. He said we got some fresh hot coffee and a real nice waiting room to wait in. He said he will get some one on it about 20 mins later his tech brought it in to check it out mean while as lam waiting the Service Manager who l know from our last problem came over also and greeted me too and ask if every thing was ok l explain to him also the problem so he said let me go see what going on with this. So 15 mins later he can back and said they are going to reach GM on this problem they found out it need new software install there was 2 updates one page was 23 pages of up dates the 2nd page was 19 pages. So he said you will have to leave it here he said and we will put you in a loaner car and we make sure that you have gas in loaner car. Them the Service Manager said we will call when we are finish which they did the next day as promise so now been driving our car about 3 days no problems yet so far To make a long story short this is what you call a 5 -star team at this service department and they care about you Thanks for every thing again Jeff Rothman More

The sales experience was straightforward and easy thanks to D C Taylor. Vehicle was offered at at an acceptable price without dickering. They found the exact vehicle I required and it arrived within one day to D C Taylor. Vehicle was offered at at an acceptable price without dickering. They found the exact vehicle I required and it arrived within one day. The closing experience was also very pleasant thanks to Gus. Overall, a great car buying experience. I would highly recommend them. More

Well to start I went there because of a contest to see and I met Anthony so I told him I needed a car but my husband was not going to accept a used car so Anthony went to and we made a wonderful deal a and I met Anthony so I told him I needed a car but my husband was not going to accept a used car so Anthony went to and we made a wonderful deal and I love my new SUV.Anthony is a great sales men (Good Job!!!!!!! More

Wally was outstanding...very friendly and knowledgable. They were very fair, and followed up to make sure I as fly satisfied. It was a great experience. They were very fair, and followed up to make sure I as fly satisfied. It was a great experience. More

We went to the used car section of Coggin Buick GMC. The salesmen were very friendly. They were insistent that they could get us a vehicle for the payment we could afford. After some negotiating, the deal w salesmen were very friendly. They were insistent that they could get us a vehicle for the payment we could afford. After some negotiating, the deal was done, or so we thought. We signed what we thought was ALL the contractural paperwork binding the agreement. They told us to come back in a few days to pick up our license plates and finish signing a couple of papers because it was very busy at the time and they didn't want us to have to wait. We went back a week later and were then informed that our payment was in fact going to increase by $40 per month because the bank wouldn't honor the original financing. This is a TOTAL SCAM! My husband has a coworker who was a used car salesman and he told us they might try this trick on us. Our original salesman didn't want to or wasn't going to try to help us with this issue. Another salesman talked to us and I asked how the payment could change if we were already approved. His answer: "When we do financing on the weekends, we are dealing with a computer because the banks are closed. So when the banks open on Monday, sometimes they approve the financing and sometimes they change it." Sounds pretty good, huh? Only until you realize thatthey are giving us payment prices on a Saturday, again!!! When did they talk to someone at a bank on a Saturday??????? It's all a viscious circle that will never end!!! LIES!!!!!!! ALL LIES!!!!!!!! Needless to say, we gave the car back to them. YOU CANNOT TRUST THE SALESMEN AT COGGIN BUICK GMC!!!!! They have their speeches all rehearsed and boy they are great actors!!! They might even be awarded an "Oscar" for their performances!!! Quite frankly, I don't know how any one of the salesmen can pillow their heads at night KNOWING they are deceitful liars at their jobs every day!!!!! More

Wonderful Experience! I searched dealer inventories to Wonderful Experience! I searched dealer inventories to find the 2013 Enclave Premium with the color and features I wanted. I found just what I wante Wonderful Experience! I searched dealer inventories to find the 2013 Enclave Premium with the color and features I wanted. I found just what I wanted on the Coggin website and connected with James "JJ" Johnson in internet sales. I made the drive to Jacksonville, FL from Tallahassee, FL. On my arrival James was waiting with the new car ready for my test drive. We finalized the deal with trade-in of my 2009 Enclave CXL. I got a great deal from friendly and professional folks! I definitely recommend Coggin! Its, well worth the drive! More

The service was great. They worked hard to get a deal I would be happy with and drove to another area to pick up car. would be happy with and drove to another area to pick up car. More

P.J. greeted my wife and me in a friendly, but not overbearing manner. We went to Coggin Buick GMC for a test drive of an Enclave, and the car convinced us that this was what we wanted. P.J. was very overbearing manner. We went to Coggin Buick GMC for a test drive of an Enclave, and the car convinced us that this was what we wanted. P.J. was very knowledgeable about the vehicle and its features and options. He took his time explaining and demonstrating them to us. We had done our research about vehicle cost and trade-in values, and after explaining that we weren't interested in haggling, we all arrived at a fair price relatively quickly. We were provided with a loaner Enclave until ours was fully prepared; that gave us the opportunity for more first hand familiarization. We were kept informed daily about the status of our delivery (Saturday until Wednesday), and the Enclave was in first-class condition when we picked it up. P.J. also made it a point to introduce us to the Service Department personnel (who were just as friendly and helpful) and to follow up with a phone call one day later. We couldn't have asked for better treatment. More