
Coggin Buick GMC of Orange Park
Jacksonville, FL
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Salesman Wally was very nice but the managers careless if you are satisfied or not all we asked for was floor mats for our Cadillac and a second key that should have came with the car but the manager said no you are satisfied or not all we asked for was floor mats for our Cadillac and a second key that should have came with the car but the manager said no they sold us this car at cost and was not paying for anything. I would only buy from here if no one else had what you was looking for. More
Anthony and the gang at Coggin were absolutely phenomenal. There was no pressure to buy, other than an irresistible price! I hope Anthony is still there when I need another car. As far as the phenomenal. There was no pressure to buy, other than an irresistible price! I hope Anthony is still there when I need another car. As far as the service dept, I have been Paula's customer since 2006. There is nothing better than being able to pick up the phone, identify myself, and know I am getting the best service prices they have. And now I feel the same about the sales department. Enjoy them, I did!!! More
My experience at Coggin Buick GMC of Orange Park was wonderful. The sales reps were courtious and professional. They were not pushy and listened to what I wanted in a vehicle and got me what I wanted fo wonderful. The sales reps were courtious and professional. They were not pushy and listened to what I wanted in a vehicle and got me what I wanted for the right price. More
The used sales team, Dusty in particular, were extremely professional and knowledgable of their products. They all worked together with quick service and outstanding engagement to create an awesome buying e professional and knowledgable of their products. They all worked together with quick service and outstanding engagement to create an awesome buying experience formy fiancé and I. We were so pleased with the dealership as a whole our next purchase will take place at Coggin of Orange Park. More
Coggin of Orange Park treat you like family. Very respectful of your needs and type of vehicle you want to purchase, will go above and beyond in helping you to finance a deal within your budget. respectful of your needs and type of vehicle you want to purchase, will go above and beyond in helping you to finance a deal within your budget. More
I will never in my life again shop at Coggin GMC in Orange Park. They sold us an overpriced truck that after 4 months of owning it, and we took it to the service department 4 times, THE ENGINE BLEW UP. Orange Park. They sold us an overpriced truck that after 4 months of owning it, and we took it to the service department 4 times, THE ENGINE BLEW UP. The engine blew up 4 hours after we picked it up for the 4th time and the service manager assured everything is fixed, and 'He drove it!' Why? Well we are still trying to figure that out. After 11 days they called to tell us they still had not even taken a look at our truck! So my husband and I had to both take off work to go down there and get some answers. We spoke to Mr. Watkins and he assured us we are going to leave happy, maybe not that day, but he would make sure we are satisfied. Needless to say we wanted to trade the truck in, because they have torn every part out of that 2007 Chevy Avalanche and it will never be the same. Here is the fun part!!!! The $31,000 truck we bought 4 months earlier, the truck we took into the service department 4 times and each time the service manager told us everything is fixed and 'he drove it', the trade in value is at $20,000!!!! We just pissed away $11,000!!! Tell me how we are going to leave satisfied Mr. Wayne Watkins!! Now it has been 23 days and a service member calls to confirm that the engine did blow up and they ordered another one. Well gee thanks, don't rush! We are on your clock Coggin GMC! So here we are today, day 25 of xxxx dealing with this place. The sales manager basically tells us we have to find a truck worth $20,000 because that's what our loan is for.(I guess that Diesel Ford F150, that has already sold by the way, was out gift to you!) I received a courtesy call from someone at Coggin GMC asking how my visit was and lets just say my phone died, I was on there for so long explaining how we are being treated like peasants while you to make MORE money off of us. Needless to say, no one called me back. My husband is on his way down to the dealership right now to get some answers because after Mr. Wayne Watkins gave us his cell phone number, he does not seem to be answering his phone. He did get a hold of the 'Sales Manager', but after a heated argument(you would be mad if you just pissed away $11,000)he told him today 'We are really sick of..........' and then he stopped himself. Sick of what? Sick of us? Sick of our inconvenience to YOU???? So this is my first warning to you. From here I am going to write up a detailed list of every single day that I was inconvenienced by your company, and send it to every chain of command from the bottom all the way to the Luther Coggin, along with the Better Business Bureau. I'm also going to paste this 'review' on your Facebook wall and share it with my 725 friends so they know never to buy a car from your dealership because I have a feeling this 'review' will not end up on your website. More
Anthony was very helpful he helped us find the truck we wanted he went above and beyond. Will tell friends to go see Anthony and all the friendly people at Coggin GMC wanted he went above and beyond. Will tell friends to go see Anthony and all the friendly people at Coggin GMC More
I purchased a used F-250 powerstroke diesel. I asked if I could purchase a warranty but was told that, because of the mileage, none were available and the vehicle came "AS IS". As a result, Coggin GMC requir could purchase a warranty but was told that, because of the mileage, none were available and the vehicle came "AS IS". As a result, Coggin GMC required me to sign a disclaimer acknowledging the "AS IS" status of the vehicle. I should have known at that point there was something not quite right. However, I was assured by multiple staff members that, the vehicle passed their safety inspection. So after driving it for about 2 weeks, my wife couldn't stand the smell of diesel fuel any longer and asked me take it to a mechanic. Now, $3000 in repairs later, I'm told by Darrin, the general manager of the dealership, that their "safety" inspection is and I quote, "Does it start? Does it stop? Does it steer?" Honesty is a rare find these days but, the GM is telling the truth here. If Coggin GMC would have simply put the truck on a lift they would have seen the many issues my mechanic found including the massive fuel leak. I am sure Coggin GMC of Orange Park would not knowingly sell a vehicle in this condition. But then again, the GM said he is not going to do anything to help me. So, buyer beware! I am leaving this review to inform a future consumer of the Coggin GMC "safety inspection" and the hazards of accepting an "AS IS" vehicle. More
My fiancee Bob and I went to Coggin to sell his tricked-out 2008 Silverado, while he was dealing I was sightseeing, you know, along for the ride type thing. I checked out the displays of the Denali tricked-out 2008 Silverado, while he was dealing I was sightseeing, you know, along for the ride type thing. I checked out the displays of the Denali and Terrain, noting the exterior and interior colors I liked best. Then Anthony Gioia saw me looking at the Denali in the showroom. He introduced himself and then started answering my questions and showing me around the SUV. A little above my budget, he asked if I wanted to see the new 2013 Terrain SLT, one step down from the Denali. I said "sure, why not". Anthony showed me a beautiful carbon black metallic SLT2 w/titanium interior, fully loaded. He showed me all the features and how everything worked. (I was openly impressed.) Anthony asked if I was interested in taking it for a test drive. Bob and I agreed, (boy, what a dream to drive and quite too). He asked if I was interested checking out the numbers. I said "sure, why not" (not intending to buy, but was curious). He immediately started working on the numbers. After a little negotiating, Bob and I realized the Terrain was well within my budget. So, I decided to buy, "why not", it was a great buy! Anthony was so polite and accommodating, a true professional in every way. He never once pushed or pressured me, answered all our questions and made buying a car a real pleasure for a change. Thanks Anthony and Coggin, we love our new Terrain! Great salesmanship and I wasn't even looking! More
Luis was a very easy salesman to work with and was willing to go the extra mile. Luis was very responsive to my questions and got me an outstanding deal on the vehicle I wanted. The dealership was a willing to go the extra mile. Luis was very responsive to my questions and got me an outstanding deal on the vehicle I wanted. The dealership was also very nice and made the whole purchase process easy. I would not hesitate to buy from Luis again and will refer friends and family. More