
Coggin Buick GMC of Orange Park
Jacksonville, FL
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I did a lot of research on the Mazda CX5, Chevy Equinox,Ford Escape, Hyundi Tuscon, Honda CRV,Misubishi Oulander, and the GMC Terrain, My 23 year old son and I test drove them all. Of all the vehic Equinox,Ford Escape, Hyundi Tuscon, Honda CRV,Misubishi Oulander, and the GMC Terrain, My 23 year old son and I test drove them all. Of all the vehicles we found the GMC Terrain to have he most interior room, the best afforadable technology and convenience packages. The demo drive Anthony Gioia provided showed how great the vehicle handled,Antony was very knowledgeable and professional. We were treated like family at the dealership with follow up emails after the sale to make sure everything was as expected and to see if we had any questions. We were advised at any time if we had questions on the vehicle do not hesitate to call or come back. Even the service department treated us like family. My son also bought a vehicle from this dealership. I would Highly recommend anyone looking for a new or used vehicle to buy from Coggin Buick GMC of Orange Park and ask for Anthony Gioia More
I would absolutely recommend buying a car at this dealership. Harold was very friendly and helpful and made the experience easy. It didn't took long to find the perfect car for me and the paperwork w dealership. Harold was very friendly and helpful and made the experience easy. It didn't took long to find the perfect car for me and the paperwork was done fast. I have never worked with a dealership that worked so efficient. Over all Harold T. Dumas did an excellent job and I would recommend his service any time. More
Very nice experience to share with every one We purchase a New Buick 2012 Verano at Coggin buick on Blanding that we really love when we got it we had a few problems with it and the old Service Manager a New Buick 2012 Verano at Coggin buick on Blanding that we really love when we got it we had a few problems with it and the old Service Manager at Coggin seem to never get the things taken care of. Until Monday 20 2013 we came in with one of the same problems which needed to be address. So I came in and I meet for the first time the New Service Manager who is Tim LaRoche and he really knew what he is doing He did not make us wait that long at all I exlpain to Tim our problems he got his tech who was Justin Powell who got it in and found out what the problems was and adddress it to me and his Service Manager Tim so the service manager Said he will take care of it and you should not have any of these problems any more so between Tim and Justin his tech we finally got our car fix and now we can injoy it thanks you Tim Laroche and his tech Justin Powell this is what a team is all about fully taking care of there customers Thank You Jeff Rothman More
I didnt go in to get a new car but Anthony made it very hard to turn it down. I cant complain I love my new vehicle. He was very helpful in listening to what I needed and overall that is what I received. hard to turn it down. I cant complain I love my new vehicle. He was very helpful in listening to what I needed and overall that is what I received. I would go back if I ever ended up needin another! Thank You More
Salesman Wally was very nice but the managers careless if you are satisfied or not all we asked for was floor mats for our Cadillac and a second key that should have came with the car but the manager said no you are satisfied or not all we asked for was floor mats for our Cadillac and a second key that should have came with the car but the manager said no they sold us this car at cost and was not paying for anything. I would only buy from here if no one else had what you was looking for. More
Anthony and the gang at Coggin were absolutely phenomenal. There was no pressure to buy, other than an irresistible price! I hope Anthony is still there when I need another car. As far as the phenomenal. There was no pressure to buy, other than an irresistible price! I hope Anthony is still there when I need another car. As far as the service dept, I have been Paula's customer since 2006. There is nothing better than being able to pick up the phone, identify myself, and know I am getting the best service prices they have. And now I feel the same about the sales department. Enjoy them, I did!!! More
My experience at Coggin Buick GMC of Orange Park was wonderful. The sales reps were courtious and professional. They were not pushy and listened to what I wanted in a vehicle and got me what I wanted fo wonderful. The sales reps were courtious and professional. They were not pushy and listened to what I wanted in a vehicle and got me what I wanted for the right price. More
The used sales team, Dusty in particular, were extremely professional and knowledgable of their products. They all worked together with quick service and outstanding engagement to create an awesome buying e professional and knowledgable of their products. They all worked together with quick service and outstanding engagement to create an awesome buying experience formy fiancé and I. We were so pleased with the dealership as a whole our next purchase will take place at Coggin of Orange Park. More
Coggin of Orange Park treat you like family. Very respectful of your needs and type of vehicle you want to purchase, will go above and beyond in helping you to finance a deal within your budget. respectful of your needs and type of vehicle you want to purchase, will go above and beyond in helping you to finance a deal within your budget. More
I will never in my life again shop at Coggin GMC in Orange Park. They sold us an overpriced truck that after 4 months of owning it, and we took it to the service department 4 times, THE ENGINE BLEW UP. Orange Park. They sold us an overpriced truck that after 4 months of owning it, and we took it to the service department 4 times, THE ENGINE BLEW UP. The engine blew up 4 hours after we picked it up for the 4th time and the service manager assured everything is fixed, and 'He drove it!' Why? Well we are still trying to figure that out. After 11 days they called to tell us they still had not even taken a look at our truck! So my husband and I had to both take off work to go down there and get some answers. We spoke to Mr. Watkins and he assured us we are going to leave happy, maybe not that day, but he would make sure we are satisfied. Needless to say we wanted to trade the truck in, because they have torn every part out of that 2007 Chevy Avalanche and it will never be the same. Here is the fun part!!!! The $31,000 truck we bought 4 months earlier, the truck we took into the service department 4 times and each time the service manager told us everything is fixed and 'he drove it', the trade in value is at $20,000!!!! We just pissed away $11,000!!! Tell me how we are going to leave satisfied Mr. Wayne Watkins!! Now it has been 23 days and a service member calls to confirm that the engine did blow up and they ordered another one. Well gee thanks, don't rush! We are on your clock Coggin GMC! So here we are today, day 25 of xxxx dealing with this place. The sales manager basically tells us we have to find a truck worth $20,000 because that's what our loan is for.(I guess that Diesel Ford F150, that has already sold by the way, was out gift to you!) I received a courtesy call from someone at Coggin GMC asking how my visit was and lets just say my phone died, I was on there for so long explaining how we are being treated like peasants while you to make MORE money off of us. Needless to say, no one called me back. My husband is on his way down to the dealership right now to get some answers because after Mr. Wayne Watkins gave us his cell phone number, he does not seem to be answering his phone. He did get a hold of the 'Sales Manager', but after a heated argument(you would be mad if you just pissed away $11,000)he told him today 'We are really sick of..........' and then he stopped himself. Sick of what? Sick of us? Sick of our inconvenience to YOU???? So this is my first warning to you. From here I am going to write up a detailed list of every single day that I was inconvenienced by your company, and send it to every chain of command from the bottom all the way to the Luther Coggin, along with the Better Business Bureau. I'm also going to paste this 'review' on your Facebook wall and share it with my 725 friends so they know never to buy a car from your dealership because I have a feeling this 'review' will not end up on your website. More