Coggin Buick GMC of Orange Park

Joshua Albinio was great on both of my truck purchases this year. Gus was outstanding as well finance manager. Marvin was a great help to get some issues taken care of with the first vehicle. Between JOSH this year. Gus was outstanding as well finance manager. Marvin was a great help to get some issues taken care of with the first vehicle. Between JOSH GUS MARVIN AND WAYNE I was taken care of and will be a repeat customer HOWEVER the service depart truly sucks along with Gary in used sales fast talker cry’s when not his way and the complains and starts stuff after he was already sent pics at the time of the second purchase but sends the good guys to handle his xx . Colin the tech in service can’t ask for a better honest person. Adam the service manager is a little rough around the edges if he would return calls and handle things correct he would be awesome. All in all I will return for another vehicle from josh Marvin and gus THANKS YALL More

Will not be a repeat customer!!!!The vehicle I purchased Will not be a repeat customer!!!! The vehicle I purchased has a major safety issue which appeared the next day in which the air suspension will not a Will not be a repeat customer!!!! The vehicle I purchased has a major safety issue which appeared the next day in which the air suspension will not activate sporadically. When this occurs you can not exceed 35 miles per hour and the car reduced speed on me while I was driving. I immediately made the dealer aware and was told to bring the car to services on Monday because this was Sunday in which I fully understood the reasoning. Monday morning I brought the vehicle to be inspected and the Sales Manager told me (while spitting dip residue in the trash can! VERY UNPROFESSIONAL) I have two options for you 1. The car was purchased as is DEAL WITH IT. 2. To return the car, receive my trade-in back and reverse the deal. At this point I'm thinking these are tactics used at smaller dealerships with sub-prime borrowers. As I exited I thought it took me 6 hours in which 4 were waiting to sign papers because they only had 1 finance guy (who was also very professional) to complete the deal. I had removed gate tags, stickers and other tangible identification paraphernalia from the other vehicle to the new one. I did not want to back out of the deal, all I wanted was for the issue to be addressed as it was known before the car was sold. I had it scanned at a shop which reported the codes were erased a few days prior but the cars internal CPU had recorded a permanent record of the event. PROOF THEY KNEW THE ISSUE WHEN THEY SOLD IT TO ME AND DID NOT DISCLOSE IT EVEN AFTER I ASKED ABOUT THAT VERY ISSUE while noticing the car sitting a little low in the front end at the park position. I would not recommend doing business with Coggin GMC on Blanding BLVD, if you are looking for fair, professional and quality products and service this is not the business. I would hope they contact me to resolve this matter, if not I have the means to pursue other measures to inform any unsuspecting consumer of what lies ahead. More

TERRIBLE CUSTOMER SERVICE AND THEY NEVER SENT ME THE SIGNED FINANCIAL DOCUMENTS AS PROMISED AND REQUESTED. I WOULD RECOMMEND THAT YOU DO NOT DO BUSINESS WITH THEM AS THEY ARE NOT TRUSTWORTHY; THEY ARE L SIGNED FINANCIAL DOCUMENTS AS PROMISED AND REQUESTED. I WOULD RECOMMEND THAT YOU DO NOT DO BUSINESS WITH THEM AS THEY ARE NOT TRUSTWORTHY; THEY ARE LIARS; CROOKED DEALERSHIP AND SCAMMERS More

Amazing dealership, even better people!! Not pushy, listen, and get you exactly what you want. Every step of the way you knew what was happening. No xxxxxx behind the curtain typical dealership stuff. listen, and get you exactly what you want. Every step of the way you knew what was happening. No xxxxxx behind the curtain typical dealership stuff. More