Coggin DeLand Hyundai

thinking that there might be a class action lawsuit here. I went to Coggin Hyundai for an oil change. I went there because they sent me a full synthetic oil change offer online. I took screenshots of the off I went to Coggin Hyundai for an oil change. I went there because they sent me a full synthetic oil change offer online. I took screenshots of the offer before I went in. I'm glad I did because when I was done with my oil change they tried to charge me twice what the offer was. $59.99 they tried to charge me 109.99 When I showed the screenshot I was told"why didn't you say that when you came in". I said you sent me the offer! Why should I have to tell you about it when I accepted it online and set an appointment for it online. Then I was told that it would be $68.?? I asked for a print out of the bill. The advisor said that they sent it to my email. ( As of 12 hrs later I still haven't received the said email). I asked again for a print out. I was told "we have a new system that sends everything electronically". I asked a third time for a print out. When I finally received the print out it had a 10% shop supply fee!!!!!!!!! That was on top of parts, labour and taxes I asked about the fee and was told it's an environmental fee. The government sets environmental fees not Coggin and the fee definitely isn't 10% So then I read the disclaimer on the printout that said they charge a 10% shop supply fee( not environmental) to the customer. I asked why was I being charged for shop supplies? Shouldn't that be apart of the cost of parts and labour? The service advisor was obviously getting upset with me and mentioned that it was only $3.15. I said perfect then you can pay for it. The customer should not have to pay a shop supply fee on top of parts and labour. Any brake job is costing unsuspecting customers $40-$50 more for their service. More

Best experience i have ever had with a dealership. My wife came in looking while my vehicle was in the care center. Well.. my wife fell in love with the vehicle and our sales associate Rashna was AMAZ My wife came in looking while my vehicle was in the care center. Well.. my wife fell in love with the vehicle and our sales associate Rashna was AMAZING! She answered all the questions my wife and I had. Didn't make us feel overwhelmed. I highly recommend going here and asking for Rashna! More

Jen and the managers we spoke with were very professional, extremely helpful and never pushy. This vehicle purchase was the best I have ever had…and I’m no spring chicken. professional, extremely helpful and never pushy. This vehicle purchase was the best I have ever had…and I’m no spring chicken. More

Manager and Peter and all the service personal are the best. I just bought another vehicle the process was fast and painless and extremely fast all information concerning the paperwork was explaned. Than best. I just bought another vehicle the process was fast and painless and extremely fast all information concerning the paperwork was explaned. Thank you i will never go back to Daytona again. More

Great service from Sean and the entire team. I am happy with the price and my car. Thank you. I am happy with the price and my car. Thank you. More

The staff is very friendly and courteous. The service department is efficiently run. I especially enjoy the upgrades that are made to this dealership. The service department is efficiently run. I especially enjoy the upgrades that are made to this dealership. More

The service was very professional. They walked me through the whole process and gave me updates on the progress. I was extremely pleased with the professional service and the way I was They walked me through the whole process and gave me updates on the progress. I was extremely pleased with the professional service and the way I was treated like I was their number one priority More