
Coggin DeLand Hyundai
Deland, FL
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Juan was great . The finance department was terrible. The gentleman who we dealt with in the finance department was very shady and I felt a great sense of mistrust t . The finance department was terrible. The gentleman who we dealt with in the finance department was very shady and I felt a great sense of mistrust towards him. He basically tried to make me feel like her couldn't get the deal I was promised without buying the add-ons he was trying to sell me. Definitely will go somewhere else next time. More
Love My Sonata The buying experience was very good, no high pressure sales tactics. Hyundai's are such great vehicles, they practically sell themselves. We were ab The buying experience was very good, no high pressure sales tactics. Hyundai's are such great vehicles, they practically sell themselves. We were able to get everything that we wanted at a fair price. More
Why does car buying have to be so difficult? My salesman was very nice and we agreed on a price, but why when it comes to sitting down with the finance person thing get confusing? They pushed us My salesman was very nice and we agreed on a price, but why when it comes to sitting down with the finance person thing get confusing? They pushed us to buy add on packages that we really didn't want, but they manipulated the interest rate to make it all work out. Also, the finance guty kept telling us that all the online auto loan calculators don't work well and never give you the true cost of the loan and the correct monthly payment. He said his system works different based on the number of days of interest in the month. Not sure if we fully understood what he was saying. It appeared that his main goal was to sell us and make a profit off of paint and fabric protection. It worked out in the end. We think. More
Will buy there again!! Excellent dealership to do business with. They do not high pressure you or try to "slam" you into some car they want to get off the lot. Polite, profe Excellent dealership to do business with. They do not high pressure you or try to "slam" you into some car they want to get off the lot. Polite, professional, mannered staff. On time, and if you have to wait they make every effort to make it as comfortable as possible. They answer calls and keep you informed. Probably the best vehicle buying experience of my life, right in my back yard - and I am a customer who knows what they want and do not get pushed easily. Have already recommended them and will continue to. And when the Hyundai pickup comes out, I will be waiting for a call! More
Salesman Our salesman, Mohammed was fantastic; he delivered everything he promised. No preassure, no hype just true professionalsim and really knew his product Our salesman, Mohammed was fantastic; he delivered everything he promised. No preassure, no hype just true professionalsim and really knew his product and had his dealership. More
Salesperson I would like to say Juan Martinez was a delight to do business with, the part that made the sale quite bad was dealing with the finance guy. I found h I would like to say Juan Martinez was a delight to do business with, the part that made the sale quite bad was dealing with the finance guy. I found his attitude very displeasing More
Most pleasant car buying experience Mohammad Karim is the best salesman ever! This is the second car I purchased from him. He always sells me what meets MY needs. I needed some assistan Mohammad Karim is the best salesman ever! This is the second car I purchased from him. He always sells me what meets MY needs. I needed some assistance after the sale and he was quick to help out. More
NIGHTMARE DEAL I visited Coggin Deland Hyundai and spoke with a sales rep by the name of Mina Maleck. At first he was professional and understood my what my intent I visited Coggin Deland Hyundai and spoke with a sales rep by the name of Mina Maleck. At first he was professional and understood my what my intentions where with trying to purchase a new vehicle as so i thought. We spent over 2+ hours working on a deal and at the end we came to an agreement to push forward on the deal. I then waited another 30 min and finally got to see the finance guy. After walking in the office the finance guy was the most rudest, condescending person i have ever meet he made me feel unworthy and stupid as well as the deal Mina had told me was only a hoax the deal had change and was no where near what we negotiated. Mina was pulled into the finance office and he lied right to my face and said "we never discussed that". I ended up not wanting the deal and walked away. As i was outside by my old car the sales manager Fergus Kelly came and understood my value as a returning customer. He went ahead and let me take the new car home and come back the next day to finish the paperwork with him instead of the finance guy, good news he was able to get me the deal i had ask for except that the loan went through a bank in West Virginia and now i have a hard time being able to pay them since there is no online bill pay website and no bank in Florida.After we did the paperwork this turn into the nightmare deal. As of 9/1/2015 i am still battling with them not paying off my old vehicle that i traded in. I have been communicating with TD Bank and also with Fergus Kelly only to get me no where and cause me huge stress. As of today my loan with TD Bank went past due and my acct got hit with a late fee and my 100% payment history that i have worked on for over 8 years is now gone since it has hit my credit score. After this horrible experience and still going through it, i will never return to Coggin Hyundai to purchase a new vehicle nor have my family or friends ever purchase vehicle. If this is how the Coggin Brand is I will never have anyone i know purchase from the Coggin Dealerships. More
Steve's new Genesis Joey did a great job working with me and Sparky, who invited me to buy there, followed up with the rewashing and tire service and explained a lot more Joey did a great job working with me and Sparky, who invited me to buy there, followed up with the rewashing and tire service and explained a lot more to me for my comfort with the dealership. Thanks guys! More
Pizza by Moonlight Amazing experience, thorough, knowledgeable and professional. Incredible customer service, the salesman had three customers come in around same time Amazing experience, thorough, knowledgeable and professional. Incredible customer service, the salesman had three customers come in around same time to finalize. Since the evening got late, and past dinner hour, Juan ordered pizza for his CUSTOMERS. Small jesture made a grand impact. Genuine! More