Coggin DeLand Hyundai

BEWARE--False advertising Found a car on autotrader.com for a family member, was listed as a Certified 2013 Hyundai Elantra GLS, at $11,794. When we went in to view the car, w Found a car on autotrader.com for a family member, was listed as a Certified 2013 Hyundai Elantra GLS, at $11,794. When we went in to view the car, was told at that time since it was a cerified car that he "Sparky" was going to add $2000 to that price. It was listed on the auto trader web site as certified and with a price, this is false advertising. If they wanted $2000 more it should have been listed that way. This place just wants to rip you off. More

Would recommend, but with caution. Overall exp. just ok I found this location thru truecar. Truecar had a price for under 16K for an Elantra SE at this location. Roman was my initial contact. I felt he was I found this location thru truecar. Truecar had a price for under 16K for an Elantra SE at this location. Roman was my initial contact. I felt he was a bit over agressive trying to reach me, calling multiple times a day. Despite this, we decided on Coggin Deland mostly because it was an easier drive than the other truecar locations. When we arrived, Roman told us he had a vehicle picked out for us, then promptly turned us over to Bob Armentrout. This was when I found out that the vehicle that Roman picked out was a GT. I did not want a GT, and was specific about that with truecar. To make a long story short, i spent far more than I had expected, with the base price at 20k. Bob was a pleasant person to work with, but he did not explain additional amenities thouroghly. He said nothing about the 10 year comprehensive warrantee vs standard powertrain. He did get into detail about the Protector ultimate protection plan. He also told us that the vehicle came w it on the car. I found out during financing that this was NOT the case. When I called Bob out on it, all he could say was "well we try to put it on the new cars". essentially, he lied. We did not learn the bottom line price until financing. I hate this. I know this is the way its done in general, but it sucks. My most stress free experience buying a car was the time that we did the financing FIRST (at the dealership) and then picked out our car. There were no surprises this way. We are happy with the car, but experience could have been much better. More

Hyundai makes great cars and Coggin treats customers well. All my interactions with the folks at the dealership were great and I am enjoying my new car very much. All my interactions with the folks at the dealership were great and I am enjoying my new car very much. More

Great job by dealer. She was awesome. Got lights fixed fast. Will visit when time to trade in other car Will look for suv. Thanks job by dealer. She was awesome. Got lights fixed fast. Will visit when time to trade in other car Will look for suv. Thanks More

GREAT EXPERIENCE LOVE MY CAR THANK YOU...YOU TOOK THE TIME TO HELP ME AND FOUND A VEHICLE THAT MEET MY NEEDS. THANK YOU Mohammad Karim FOR HELPING US. LOVE MY CAR THANK YOU...YOU TOOK THE TIME TO HELP ME AND FOUND A VEHICLE THAT MEET MY NEEDS. THANK YOU Mohammad Karim FOR HELPING US. More

Rep I was so impressed with our rep. very pleasant, experienced and helpful. He helped us negotiate the price to what I could afford . I left very happy w I was so impressed with our rep. very pleasant, experienced and helpful. He helped us negotiate the price to what I could afford . I left very happy with my new car! More

Very good Mr. Sparky is great. He is a very honest person and hardworker. He treats you well and very responsive. He helped a lot and was always available. Mr. Sparky is great. He is a very honest person and hardworker. He treats you well and very responsive. He helped a lot and was always available. More

High Marks to Peter Crescenzi I was very pleased with my recent experience. I traded my 2010 Elantra Blue for my new 2015 Elantra Ltd. My sales representative was Peter Crescenz I was very pleased with my recent experience. I traded my 2010 Elantra Blue for my new 2015 Elantra Ltd. My sales representative was Peter Crescenzi, who patiently answered my questions ~ and to my delight, found THE new Elantra that met all my expectations. Peter explained all features of my new purchase and went above and beyond in ensuring I was satisfied. ... High marks to Peter and to both Lance Ellis and Stu Stuart in the service department. More

Customer Service We were contacted by Wendy from this dealership initially-promptly and politely. A follow up came with a "hit smokin deals". From Roman, supposedly a We were contacted by Wendy from this dealership initially-promptly and politely. A follow up came with a "hit smokin deals". From Roman, supposedly a manager. We set an appointment to visit the dealer on Sunday, June 14th, @ 1pm. We arrived at 12:40 pm, were greeted by a young man, whom we told we were to see Wendy. He left, and another man came to tell us that Wendy was not there, so he could help us. We explained that our instructions were to see Wendy or Roman, so could we speak to Roman. Then a third person (Roland)came, stated that Wendy was sick, Riman was busy filling in for the sales manager or someone, & he would help us. Roman was behind a glass window, we could see him, he was looking at a computer. Roland took us for a test drive in a dark brown car, despite the fact we had told both Wendy & Roman that we wanted a light colored car--& were told by Wendy that she had a silver Sonata Limited with all the features we requested& it would be in front when we arrived. Roland was nice, put forth the effort, but had no idea what we were looking for & tried to sell us a car. At no time did Roman come out to apologize or explain the reason for his unavailability, or even to introduce himself. In our mind this was a total lack of respect for the customer. We left-angry at what had transpired-since we had gone in there with a check in hand & the tag from our old car to be transferred, no trade-in involved. We travelled more than 50 miles to be treated with such disregard. When we got home there was a message on our home phone from the dealer, time of 12:37, confirming our appointment with Wendy for 1pm---3 minutes before we actually had arrived there. The message did not mention that Wendy was sick & would not be there. The next day we had about 10 messages on our home phone--stating they had a car for us , Wendy apologizing for not being there, & several hang ups since we were not at home. We were in fact out buying a Sonata Limited from another dealer, who was not affiliated with TruCar. This is not mentioned to criticize TruCar, but I did return Wendy's call and told her we were appalled by the treatment we received, & specifically told her how we felt that Roman was rude to not even come to introduce himself. The net result was we bought a 2015 Sonata Limited from Holler Hyundai in Winter Park on Monday, June 15th. More