Coggin DeLand Hyundai

Watch Out For the Financing The service department has always been the very best which is why we have kept coming back. However we just recently purchased our 7th Hyundai there a The service department has always been the very best which is why we have kept coming back. However we just recently purchased our 7th Hyundai there and it was our first with Coggin. While our sales agent was very friendly and when we realized, as we were signing with the finance manager, they hadn't set the interest, we would have walked out except for that agent. We will now have to refinance the loan! More

Great Experience Thanks Peter for the great customer service. ....will return to coggins hyundai deland for future purchases. Staff was professional and great to work Thanks Peter for the great customer service. ....will return to coggins hyundai deland for future purchases. Staff was professional and great to work with. Had exactly the car we wanted. More

Taken Advantage of when most vulnerable On a recent family vacation to Disney we arrived in Deland on Saturday night around midnight after having driven from Pittsburgh. Arriving at the hote On a recent family vacation to Disney we arrived in Deland on Saturday night around midnight after having driven from Pittsburgh. Arriving at the hotel, I placed our 2007 Santa Fe in park only to have it roll backwards. I managed to get it turned off and the key removed and I secured the car with the emergency brake. We went to Coggin Deland Hyundai on Sunday morning. Lewis from sales greeted me warmly and took my information. He assured me that this would be taken care of first thing Monday morning. We got a rental car and continued to Disney feeling confident that we had made the right choice. As promised, we received a phone call from Eric early Monday morning. He advised me that they would tow the car to their facility and they would diagnosis the issue and revert. Later that morning, Eric called back to let me know that they had checked the transmission linkages and electronics but still did not know what the problem was. I was asked to authorize another hour of diagnostic time. A couple of hours later, Eric called to say that in fact the transmission was shot and needed to be replaced. Hyundai did not have a new transmission available so he had sourced a used transmission with 21,000mi on it from a scrap dealer. His estimate was 15hrs of labor at an installed cost of $5500 USD. We were prepared to walk away from the vehicle but first decided that a second opinion was the best option. We contacted the local Aamco Repair shop and arranged for them to pick up the vehicle and take a look. Early Tuesday morning, Aamco called to say that the linkage arm from the shifter to the transmission was broken and the repair cost was $300. We approved the repair and the car was ready for pickup by 1:00pm on Tuesday. We returned to Deland Tuesday afternoon to pickup our Santa Fe. Ironically while driving, I received a phone call from someone at Coggin Deland Hyundai following up on our satisfaction to our recent service visit. I explained the situation to the gentleman. I let him know that from my perspective it felt as though I had been taken advantage of. I requested a full refund of the monies paid. He let me know that this was not a decision he could make but that he would take the issue to the management so they would be prepared for my contact. The gentleman thanked me for not yelling at him as he said I certainly had full right to. We retrieved our car from Aamco and it was worked fine ever since. I inquired as to the cost of fixing the transmission if it had been the cause and was advised that to rebuild our transmission would have been approximately $3,000 USD. I have tried to contact Mr. Corey Dean and he has not done me the simplest courtesy of returning my contact. More

AVOID THIS DEALERSHIP LIKE THE PLAGUE. I had gone on TrueCar and was quoted $17,538 for all the features I wanted in a Hyundai Elantra SE. I was given a contact person at Coggin. He told me I had gone on TrueCar and was quoted $17,538 for all the features I wanted in a Hyundai Elantra SE. I was given a contact person at Coggin. He told me many times that they would match or beat any price from other dealers. I found out later that was a lie. I called other dealers and told them my True Car equipped summary with features and price. I got a couple of dealers that said they would go down to a price of $16,399 and then another said $16,199. I came on Saturday and met with the dealer. He told me that some features on my list were not available and I test-drove a car. He also told me because of the features they put in like pin-stripe and tint that the car would be more money than TrueCar price .The other dealers would have given me a price of $16,199 before trade-in which I had asked for $1500, that is the only thing I received from Coggin Deland Hyundai. The total price of the car was $18,373 before trade in and everything. More than the TrueCar estimate, with the features I asked for. More than the price I would have gotten at other dealers like Jenkins - who told me to avoid them and they (Coggin) would tell me what I wanted to hear. I should have listened to them. More than the price at Holler Hyundai in Winterpark. I will tell every person I know and every review website not to go to Coggin Deland Hyundai.. THEY DO NOT HONOR ANY PRICE OR PRICE MATCH. More