Coggin DeLand Hyundai

Paint issues with my 2022 Telluride and dealership just blew me off. Service manager supposedly took video of the issue and sent it to corporate. After two months I never received any response to the issue blew me off. Service manager supposedly took video of the issue and sent it to corporate. After two months I never received any response to the issue. There were other issues that I was unsatisfied with also. Would never recommend this dealership to anyone. More

The sales team is awesome I’ve worked with both Jack and Pete to get my Wife, a car and myself. They’re both helpful patient and kind. I recently went back To get a service done on my wife’s vehicle for her Pete to get my Wife, a car and myself. They’re both helpful patient and kind. I recently went back To get a service done on my wife’s vehicle for her and my kids. Customer service by Jeremy was a 10, very accommodating hospitable, checked in multiple times if I come back I want to work with him. What was unfortunate Is that they left my base engine cover loose. So after about an hour and a half later I heard this really bad scraping and flapping under my car. It sounded really bad so I had to come back in through traffic hours to have them rectify the problem. I came for an oil change and an inspection. I was there 5 1/2 hours, this is very long in my opinion. My sunroof was moving slow so I asked them to check it out. They found it dirty, so they grease down and clean out my sunroof track. It rained later that day and now I still have a bunch of grease stains down the side of my driver side and passenger side window from the excess grease that probably wasn't wiped down properly. I also found a couple faint scratches on the hood of my car like someone placed something on top of it and slit it off. I took pictures of everything. Please let me know how you're going to address the situation. Clean up and proper reinstallation is part of the service. I feel my time and day was wasted unnecessarily. Overall, the sales team is great, Jeremy as my liaison was phenomenal, The service came extremely short on this visit. At this moment, I’m still waiting to hear back from Jim, the service manager. After my vocal concerns Jim the service manager call me back and had me come in to fix everything that was a miss. The car was cleaned and scratches buffed out. A little of the compound from the buffing of the scratches was left on my lights but overall better. More