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Coggin Deland Honda

Orange City, FL

4.8
846 Reviews

2677 N. Volusia Ave

Orange City, FL

32763

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Showing 846 reviews

September 30, 2019

This review is long overdue. I highly commend Isaac, known as Z, and his colleagues at Coggin Honda of Deland. I searched high and low for two weeks and found my perfect vehicle back in May, an immacul More

by Jwfrank904
Recommend Dealer
Yes
Employees Worked With
Isaac Zawolo
September 05, 2019

Horrible experience Worst service ever, had the car back there twice with in 2 weeks. Do not even call you when the car is ready Very rude people More

by ninja4041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Stover, Christian Arango, Bob Bunton
Sep 26, 2019 -

Coggin Deland Honda responded

Ninja4041, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I am sorry to hear that you were not completely satisfied with your recent experience at our dealership. Providing top notch service to our current and prospective customers is our number 1 priority. If you are still interested, I would very much like to speak with you further about your concerns. Please call me at (386)-917-1317 your earliest convenience so that I may begin work to restore your faith in our dealership. William Stepaniak, General Manager.

July 12, 2019

Excellent I would like to start out by saying that the credit for this sale goes to Shannon Porter, and my confidence in Shannon which started with a phone call More

by HR-Vhappy
Recommend Dealer
Yes
Employees Worked With
Alan Ragunt, Shannon Porter
June 29, 2019

Unbelievable I had the best experience here there is a salesman there named Josue Reyes who is absolutely a great guy. He was with me step by step and listened to More

by Mulderdawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Reyes
June 12, 2019

Great customer service. Issac made my purchase "hassle free". He was courteous, knowledgeable and professional during my purchase experience. The same can be said of Bob More

by Honda Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Zawolo, Bob Bunton
May 24, 2019

Very nice experience Generally in and out in a reasonable amount of time. If not, it is because they want to make sure it is right. Kelly Stover is a very friendly and con More

by Bob 'n' Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Stover, Zachary Defreese
April 23, 2019

Sales at its best. Isaac is an exemplary Sales Consultant. You are lucky to have him on the team. He is one of the most professional sales consultants that I've had the More

by Isaiahj2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Zawolo
April 11, 2019

Great buying experience! When I needed a new car I returned to Coggin Deland Honda because I have bought from them in the past and had a great experience. This time was no dif More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Zawolo, Bob Bunton
February 27, 2019

Very professional I have to say I wasn’t looking forward to sitting down part and negotiating but Isaac and the Coggin Honda dealership made it very pleasant! I want to More

by Bergesteve8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Zawolo
February 24, 2019

DO NOT DO BUSINESS AT COGGIN HONDA IN DELAND I just moved to Florida in July and have been car shopping ever since. I found an online listing for a used Honda CR-V for $4499. I went to Coggin Hon More

by robert12.10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Stockel, Brianna Cuffee and Silvana Moore
Feb 25, 2019 -

Coggin Deland Honda responded

Robert For the public record. I explained to you I would I would honor the price found on line but that was not enough, you then asked for a 1 year warranty on a 152000 mile vehicle which was being sold As-Is from the beginning. In addition you wanted another $750 off for and e-mail a that I explained pertained to New Honda's, You also wanted the dealer fee waived which I cordially advised was not possible and would have been additional from the beginning. It's funny how you excluded my original e-mail but included my last response which really is a form of Social media extortion. So here it is Mr. Stockel, I spoke with Sylvana this evening about the numbers. I had her detail the $4499 sale price, the $750 off and no dealer fees. There was no warranty paperwork on the CRV when I test drive it. I am asking for a one year warranty. This is probably the selling point. We can discuss my request when I come in tomorrow. We will be in about 1pm. Also, whatever we discuss tomorrow I will not be making a final decision until Tuesday. I am looking at another vehicle at Mullinax Ford. Robert I want to clarify our discussion. I said I would sell you the car for the price you saw it on line for which was $4499. That price always was separate from the $799 dealer fee which unfortunately is not Negotiable. I apologize if you thought there was another $750 discount. I know I told you the online price was my cost. I also don’t have the ability to warranty a vehicle which has 152,000 miles on it. I just want to be upfront with you on what is possible. The vehicle is an AS IS sale. I am in tomorrow at 12 if you wish to discuss. Thank you Robert That was an e-mail sent for New Honda’s not used and the is specifically stated . The vehicle is sold As is and I will honor the original quote that you saw online. If this works let me know I don’t think it’ll be necessary for me to come in today. I can do without the warranty. But the “Just for you” e-mail was sent by you after I was dealing with Brianna Cuffee online on 02/11/2019 narrowing down used vehicles on your lot. I’ll let you know by Tuesday but you probably do not have a deal. Prepare for some more social media. That prompted my response. Sorry it didn't work out..

Feb 27, 2019 -

robert12.10 responded

I like how he gets argumentative over my proposed deal. The warranty was negotiable but the money was not. He makes it seem like giving me the original online price is some kind of deal. It’s not! It was the price of the vehicle! For all this haste $750 off is nothing. Oh and on top of that they tack on almost $800 in dealer fees. No way!

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