When you’re 1300 miles from home and have a leaking rear differential, you hope for the best. Wow! We absolutely got the very best today! Our hometown service manager arranged an appointment for us at Coggin Honda, and Kelly met us with a warm greeting. She was welcoming, prepared, professional, and knowledgeable.
Our technician, Peter, identified the reason for the leak, and went above and beyond to repair it securely. He needed to replace a damaged drain plug. He showed us the damaged plug, explained the needed repair, and demonstrated ingenuity by using a longer bolt to compensate for stripped threads. He kept us informed of his progress, which was greatly appreciated.
Overall, we could not have wished for a better experience! Thanks, Kelly and Peter, for your outstanding service!