Coggin Ford of Jacksonville
Jacksonville, FL
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The "Good Guys". I walked into Mike Davidson Ford and was quickly and warmly greeted by Sales Consultant, Storm Timson. I told him I was interested in looking at a wh I walked into Mike Davidson Ford and was quickly and warmly greeted by Sales Consultant, Storm Timson. I told him I was interested in looking at a white Escape. He told me to wait inside where it was cool and then he drove it to the door. After an overview of the car, I test drove it. Once we returned, I explained that I was deciding between the Escape and a Honda CR-V and that I would try to return later with my husband. Within a few minutes of my departure, I received an e-mail from him with info. and photos of the Escape. My husband and I arrived at 8pm and Storm and some other associates were leaving as it was closing time. But, when he saw us he quickly gave us his full attention and showed us the floor model. He was very willing to spend time with us, but we said we would just look around the lot and return the next day. The following morning he sent us information comparing the Honda with the Escape and called us. His follow-up was excellent without being pushy. On our test drive, he encouraged us to go on the expressway to see the performance of a 1.6L. It was quiet and smooth with good acceleration. My husband did not think it was necessary to go test drive the Honda and we proceeded with the sales transaction. We dealt with Alex Serrano and David Betancourt and they too were professional and friendly. While we were doing the paperwork, Storm made sure the car was clean and shiny. He has gone the extra mile on everything so far and even called this morning to make sure all is well and to thank us for our business. Storm is a good listener, accommodating and very knowledgeable about the product. He was patient in answering our questions. Throughout the process, Storm was top-notch and is definitely one of the "Good Guys" at Mike Davidson Ford! We have purchased two cars and our son has purchased two trucks at this dealership and we'll continue giving our business. Thanks to all! More
Ford Mustang purchase from Storm Timson I recently purchased a 2014 Ford Mustang from Mike Davidson Ford on Atlantic Blvd in Jacksonville, Florida. I am extremely pleased with my new vehicl I recently purchased a 2014 Ford Mustang from Mike Davidson Ford on Atlantic Blvd in Jacksonville, Florida. I am extremely pleased with my new vehicle, it is a tryly beautiful car and has already gotten me many compliments from my neighbors. My salesman was Storm Timson. Mr Timson handled the transaction in a very courteous and professional manner. Mr Timson never pressured me to make the purchase and I found him to be a very pleasant young man who was both knowledgable and friendly. He explained all the functions of my new car and went out of his way to make sure I was comfortable during the transaction process. I was able to negotiate the selling price with the sales manager and Mike Davidson Ford gave me a great price. They were also courteous with me when I played a little "hard ball" during the negotiations. In conclusion, I gave Mike Davidson Ford and saleman Storm Timson the highest recommendations and I will certainly buy there again a few years down the road. More
Great Help Even though I was new to the car buying experience I was introduced to Anthony and he really pointed me in the right direction for everything that I n Even though I was new to the car buying experience I was introduced to Anthony and he really pointed me in the right direction for everything that I needed to do and know. He worked with me in order to pick out the best fit for me and my budget. Tobey, his partner, was also a great help when Anthony was not around or helping another customer. Both guys work great together and I highly recommend these two to help you make the right purchase. Both guys were straight up when it came to the sells pitch. There was no forcing me to make a purchase as soon as possible and even though I was a bit of a hassle, being a first time buyer, they both were patient and helped me 100% along the way. More
Storm was the best! First, let me just say, Storm and Alex were the best! I am usually perturbed in dealing with people in automotive sales, despite my love for cars. First, let me just say, Storm and Alex were the best! I am usually perturbed in dealing with people in automotive sales, despite my love for cars. However, my dealings with Storm were very relaxed, and I think we both left very happy. It really felt like I was dealing with one of my friends. First off, he was very easy going, and never made me feel pressured to buy. He seemed way more interested in having me enjoy my time test driving the vehicles than actually making the sale. I had called the day before, and asked him a question regarding whether or not any of the 2014 Focuses (Foci?) had the door keypad entry system. He admitted that he was not sure, and ran out to the parking lot and ran through all twenty or so in stock to check for sure. Unfortunately, that seems to be an aftermarket product only (more on that later) I mentioned that I was thinking about stopping by the next day, and he asked a few questions regarding my preferences in color, packages etc. When I showed up to the dealer the next day, he greeted me in the customer lot as I got out of my truck. He had already pulled a model he though I would like, and had it sitting in the shade, ready to test drive. The test drive was very nice. He encouraged me to run the car through its paces and explore all of the functions of the interior. He was very knowledgeable of the product, and took the time to let me play around as well. I mentioned how I loved the vehicle, but the decision to purchase would be in my wife's hands. It was around her lunch time, and Storm encourage me to swing by her on her lunchbreak. He even bought us our Subway. Of course my wife was thrilled, and he let us take it for a spin. Her and I discussed what options we could live with and without, and Storm and I headed back to the dealership. He was able to find the exact car my wife and I had built in our heads on the lot. So, negotiating time. Before we started officially him and I came to a gentlemen's agreement of sorts as to how this would all go down. And true to his word, the negotiation went smooth and quick. He never left me alone for more than 20 seconds to talk to his Sales Manager. None of that "make you sweat while I talk with my sales manager for 20 minutes" stuff that I had walked out on many other dealers during. I had mentioned one thing that was a deal breaker, and he and I were able to meet in the middle. After he helped me clean out my trade in, and talked for a while (very personable guy!) and take a few pictures with my new and old car, I met with Alex. As I mentioned before, I had wanted the keypad on the door for locking and unlocking. Alex said that they didn't have any in stock, but he said he'd look. He managed to dig into a random storage closet for me, and had the last one installed by the service staff in 10 minutes! Since I have made my purchase, I have gotten texts and a few calls from Storm checking in on me! So awesome! Overall, the best car buying experience ever! Fast forward to today. Three days after I purchased the car, I got a pretty good door ding. I brought it in to see what it would run me to have it fixed. I was met by Jay at the door, and he grabbed their guy from Dent Wizard, and had him fix it for me. Whole process took about 25 minutes. I asked how much I owed them for it, and Jay said that even though they don't do this normally, the sales team would pick it up (I think he felt bad for me). I cannot recommend Mike Davidson enough, especially these three gentlemen! More
New car Excellent customer service!! Best experience at a car dealership I have ever had. If you want a new car go see Storm Timson!! He was soooo professiona Excellent customer service!! Best experience at a car dealership I have ever had. If you want a new car go see Storm Timson!! He was soooo professional and nice. More
Knowledgeable and Courteous Would recommend other people to him. Storm is very well spoken, well mannered, and paid attention to detailed. Has great qualities and I would recomme Would recommend other people to him. Storm is very well spoken, well mannered, and paid attention to detailed. Has great qualities and I would recommend him for a better position. More
Great Customer Service Storm Timson gave great customer! Was polite and courteous. Not a pushy salesman which I liked & no pressure to pick a certain vehicle. Great job Sto Storm Timson gave great customer! Was polite and courteous. Not a pushy salesman which I liked & no pressure to pick a certain vehicle. Great job Storm! More
Amazing Sales Person-Highly Reccomend I went to the dealership planning on purchasing a used car, in fear that I would not be financed for a new car. This was the first new car purchase f I went to the dealership planning on purchasing a used car, in fear that I would not be financed for a new car. This was the first new car purchase for me from a dealership ever. Chris Mason was my sales person and he did an amazing job! The process was extremely nerve wrecking for me but he made it easy, relaxing, and stress free. He made sure to listen to all of my wants, needs, and concerns and found me the perfect car in my price range. He worked with me and the dealership on financing to get me into a plan that fit my budget and helped me purchase my dream car. All of the staff there was kind, polite, and took the time to check on us and thank us for our purchase. Not only was that day of shopping easy and pleasant but he took the time to follow up with me by phone and email. When I had a questions about how to work some of the more complicated features he invited me to come back and showed me in person. I would recommend going to this dealership and asking Chris Mason to help you find your next car and to make the experience as pleasant as possible. More
More than OUTSTANDING service! When I first came to Mike Davidson Ford I met Storm Timson, he was very professional and laid back which made me feel very comfortable. I didn't make When I first came to Mike Davidson Ford I met Storm Timson, he was very professional and laid back which made me feel very comfortable. I didn't make a purchase right then but after looking around for my wife, she decided it would be the Mustang. When I contacted Storm again (after about a month), he immediately provided me with the information I needed to help my wife make a decision. When my wife made the choice, I contacted Storm and he had the vehicle ready for the test drive. The thing I liked the most is we were able to make most of the deal happen before I came in for the test drive down to the price I desired! All that needed to happen was to put the deal to print! I have never had that great of an experience at a dealership; everything went so smoothly. Words alone can never express how greatful and satisfied my wife and I are doing business at Mike Davidson Ford and having Storm as our salesman! Thank you so much for everything!!!! More
recommend Lee Brewer I appreciate the time Lee Brewer spent with me. It was a chilly, brisk morning when we traipsed thru the lot in late Feb. I was very pleased with Le I appreciate the time Lee Brewer spent with me. It was a chilly, brisk morning when we traipsed thru the lot in late Feb. I was very pleased with Lee's knowledge & patience in helping with my final decision to get a Ford Escape Titanium. I test drove 8 different makes of similar-sized small SUVs, and the Ford Escape had everything I was looking (and more). I would be happy to recommend Lee to anyone looking for their next vehicle! More