Coggin Honda of St. Augustine
St. Augustine, FL
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Outstanding customer service!!! I flew in from out-of-state to purchase my car and they were BEYOND helpful: picked me up from the airport, referred me to a good hotel and compiled brochures and c out-of-state to purchase my car and they were BEYOND helpful: picked me up from the airport, referred me to a good hotel and compiled brochures and coupons for places to visit. Answered all my long distance questions about the vehicle promptly and forwarded extra photos. A GREAT experience! More
We needed to trade in our 7 yr old Honda Odyssey after the air conditioning broke. At Coggin we got a very fair price on our trade, and a great price on a new Honda Odyssey. Negotiations lasted less tha the air conditioning broke. At Coggin we got a very fair price on our trade, and a great price on a new Honda Odyssey. Negotiations lasted less than a minute, the price they gave us fully met our expectations. They were extremely friendly and helpful. JC Caroul was our Salesman and he was exceptional (the best I've ever met). We found JC and Coggin through DealerRater. We couldn't be more pleased. More
I have been to many dealerships and even worked at a few and Coggin Honda is by far the most pleasant dealership I have done business with. I recommend anyone to visit if they are looking for a new car or j and Coggin Honda is by far the most pleasant dealership I have done business with. I recommend anyone to visit if they are looking for a new car or just need their Honda serviced. More
After buying cars for so many years from different dealerships and sales people you get tired of wasting time on sales games for an inferior product and poor service departments. You never seem to be dealerships and sales people you get tired of wasting time on sales games for an inferior product and poor service departments. You never seem to be able to deal with the same person more than once. The Honda product is far superior to the competetion and retains its resale value better than most. I've been purchasing Honda products from Coggin for the last 12 years and have had minimal probems. When I do have any issues or need general service you can't beat the Coggin Honda Service Departments. I prefer Coggin due to their no pressure sales and superior service departments. My last couple purchases have been JC Caroul. He's easy to work with and follows up with you to get the deal done. More
The Service Department did exactly what was described when I arrived. They took the vehicle for a road test to try to confirm the only problem we reported and kept me updated on the progress of the servi when I arrived. They took the vehicle for a road test to try to confirm the only problem we reported and kept me updated on the progress of the service on the vehicle. Everything was done in a professional manner and the overall price was reasonable. Thank you. More
This is our second new vehicle purchase here. We chose Coggin for the location & Honda products. Our first purchase was very favorable & this one was at least as good. Quinton was very professionable, k Coggin for the location & Honda products. Our first purchase was very favorable & this one was at least as good. Quinton was very professionable, knowedgeable & fulfilled our expectations. Jamey handled the business side very nicely. I anticipate a long, lasting realtionship with this dealership. More
Coggin Honda of St.Augustine has been the very best dealership experience I have visited. The level of professionalism was outstanding with very helpful employees. I suggest asking for Jerry K next tim dealership experience I have visited. The level of professionalism was outstanding with very helpful employees. I suggest asking for Jerry K next time you have any questions or advising considering a vehicle. Lets not forget about the exclusive complementary services! Wonderful! More
Being a single female I was expecting the usual run around I'd been given in the past when buying a new car but JC never once tried to sell me a bill of goods. He treated me with respect and we came to around I'd been given in the past when buying a new car but JC never once tried to sell me a bill of goods. He treated me with respect and we came to a price i felt was acceptable. I will reccomend him to anyone that mentions buying a new car. More
I bought my 2009 Honda Odyssey at this dealership. The vehicle has a very annoying whistling noise. I have taken it to a Coggin Honda dealership in Orlando and they could never fix the problem. I finall vehicle has a very annoying whistling noise. I have taken it to a Coggin Honda dealership in Orlando and they could never fix the problem. I finally decided to bring it back to the St. Augustine Coggin Honda where I bought the car hoping that they could resolve the problem. I was certain that the salesman would be concerned about my satisfaction with the vehicle he sold me and would be able to help me since he seemed so helpful when he sold me my car. I quickly learned that I was mistaken. The service department wanted to charge me $100 just to look at the vehicle for a problem that should never have been a problem in the first place. They were unwilling to budge on this price, and weren't concerned that they had sold me a vehicle with an annoying whistling noise. I understand that they have to cover the cost of their technicians, but I don't think $100 is going to make or break them - it is much more costly to lose a valued customer. More
This dealership has treated me like family. For maintenance or major repairs, Coggin Honda has treated better than any dealership ever. I travel a lot and some very unpleasant experiences elsewhe maintenance or major repairs, Coggin Honda has treated better than any dealership ever. I travel a lot and some very unpleasant experiences elsewhere, in addition this was the only dealership that actually told me that I do not need certain repairs I though were needed. Trust is everything to me, and frankly speaking, after 4 years of great service, I would not want to go somewhere else. Bob McGuire and other employees have outshine their competition. God Bless. More