Coggin Honda of St. Augustine

They had what I was looking for.. .... and the dealer, Ace Fagundo, was the perfect person to show me that specific car. I was looking to trade in my 2012 Honda Civic for an SUV, mode .... and the dealer, Ace Fagundo, was the perfect person to show me that specific car. I was looking to trade in my 2012 Honda Civic for an SUV, model to be determined. Ace carefully listened to what I needed, what a wanted, what a actually didn't want or need, and matched me to the perfect vehicle that fit my needs/wish list. I test drove a few cars, picked the one I wanted, got a good trade-in value for my Civic, and quite unexpectedly, was able to drive off the lot with a 2014 Honda CRV with low mileage that was in near pristine condition. Perfect!! Thank you, Ace, for your time, attention, and hand holding while we closed the deal. More

Pleased! We walked in and Christopher Hall was just as nice and helpful as could be. He listened to what we needed and wanted and went out of his way to get it We walked in and Christopher Hall was just as nice and helpful as could be. He listened to what we needed and wanted and went out of his way to get it for us! Thanks so much!!! More

4th vehicle we've leased from he A very relaxed atmosphere and relatively quick change of vehicle. It is alway a pleasure coming to this dealership. Everyone we spoke to were polite A very relaxed atmosphere and relatively quick change of vehicle. It is alway a pleasure coming to this dealership. Everyone we spoke to were polite and friendly. More

Professional and Honest The initial atmosphere upon entering was open and inviting. Could have asked for a better sales team of Corbin and Justin. Both were professional and The initial atmosphere upon entering was open and inviting. Could have asked for a better sales team of Corbin and Justin. Both were professional and transparent about what they could do and how they could help me. Highly recommend everyone skip all the other dealers along the strip and go straight to Coggin Honda of St. Augustine and ask for Corbin Cubbedge. More

Great salesperson We knew the vehicle we wanted and we had the pleasure of dealing with Albennes Armstrong. He was very down to earth, extremely helpful and never too b We knew the vehicle we wanted and we had the pleasure of dealing with Albennes Armstrong. He was very down to earth, extremely helpful and never too busy to answer any and all my questions in the week prior to us buying our vehicle. His manager, Cliff Worrell, leaves much to be desired, the reason for 4 stars not 5. He was very distasteful, very arrogant and not someone that will draw people to the dealership. Sad because we have had good experiences in the past. Thanks Albennes for helping us with our sale, you closed the deal for us. More

Ended well I have to recommend this dealership in that although I had some issues during the purchase of my new CRV, in no way should this reflect on my salesman I have to recommend this dealership in that although I had some issues during the purchase of my new CRV, in no way should this reflect on my salesman, Matthew Gaskin. He was the reason I stuck with this dealership and why I went back after originally being very upset by my experience. My problem was not with him, what occurred happened during the financing phase of this purchase. The price that I had walked through the door stating that I could pay somehow ended up being $4000.00 more than I had agreed to when it came time to sign the papers. It was closing time and my trade had already been emptied out and I felt railroaded into signing for $1000 more than I had agreed (maybe the thinking was that it was somehow better than $4000?). I had walked in knowing what I wanted and needed to pay, and was told it was "not unreasonable". The person pulling the strings behind the very sweet, kind and nice salesman was apparently only interested in getting more money out of me. It may have been due to my being a 60 year old single female, after all, what do we know right? I signed a deal that I was not happy with at all and the next business day spoke to a manager, "John". He not only listened when I told him how disrespected I was, he made sure that a new deal was drawn up, one where I got the price I had originally agreed to. I have to say I was impressed. He really did not have to do that. He also did not have to make sure that I got an additional item that I had been promised, even though the dealership lost money on it. After you sign a contract there really is no recourse, there is no "three day rule" here in Florida as some believe. I was fearing the worst and even an extra $1000.00 is a lot of money to me. I originally financed this but I plan to pay it off within a short time period. Joe in the service department was also extremely courteous and kind. I was treated like a queen when I came in to have the install. There are a lot of places that would have just blown me off after getting my money. I plan not only to be a repeat customer, I plan to have my car serviced at Coggins as well. Matt is truly an amazing guy, he is honest and I am grateful that he stuck with me and we were able to get me into the car that I really wanted and needed. More

Great Experience Worked with both JC and Alex Short. JC was very helpful during the week answering any questions I had. Alex was very helpful on the date of purchase g Worked with both JC and Alex Short. JC was very helpful during the week answering any questions I had. Alex was very helpful on the date of purchase getting a screen fix and easing the process. More

Albennes Armstrong & Gage Kirkendall wonderful work My daughter and I walked in to the dealership, greeted by Mr. Armstrong. He had asked exactly what we wanted, price point and what we did not want. He My daughter and I walked in to the dealership, greeted by Mr. Armstrong. He had asked exactly what we wanted, price point and what we did not want. He already had our selections narrowed down by speaking with the other appropriate associates working that day. He had no sense of pushiness and he negotiated with what we needed to walk out with as far as cost for the car we chose. My daughter only had one thing she disliked about the car and that was the interior leather — Albennes quickly talked with his manager and offered to replace the leather with my daughter's choice of leather color from a wide variety of swatches. We were extremely pleased with the entire experience as this was the purchase of my daughter's first car. The rest of the staff including the financier, Gage Kirkendall were very friendly and carried themselves with knowledge of vehicles in a fun, enjoyable way. I will recommend this dealership to anyone who inquires or I may offer my thoughts to. More

Awesome and smooth! I found my ideal car online at this dealership from two states away. I immediately called to ask if they could hold it for me for a deposit until I co I found my ideal car online at this dealership from two states away. I immediately called to ask if they could hold it for me for a deposit until I could get to their dealership. The whole process was smooth and effortless with Al being our salesperson from the moment I called to the end paperwork signing. More

New Honda Purchase w/Chris Hall I worked with Chris on buying a new Honda. I also interacted a good amount with Cliff and Gage, they are all rockstars. Chris Hall went above and beyo I worked with Chris on buying a new Honda. I also interacted a good amount with Cliff and Gage, they are all rockstars. Chris Hall went above and beyond to help me find the right car, low pressure, low stress. Best experience ever buying car. You'd think I was ordering a $750,000 dollar Lambo with how well I was treated. Top-freakin-Notch!!!!!!!!!!! More