Coggin Nissan On Atlantic

Staff was very friendly and made an effort to work with us to get to the payment we could afford. My husband and I are both on social security so with everything going up we wanted to get a payment we comf us to get to the payment we could afford. My husband and I are both on social security so with everything going up we wanted to get a payment we comfortable with. More

Best customer service Laurie is great thank you very much mr oakes I will be back for more service mr oakes I will be back for more service More

I can’t even express how happy, Lauren Shepherd made me on today. I lost my dad over a year ago, and came back to Jacksonville after his death. I went thru so much, to even having a low credit score of a 4 on today. I lost my dad over a year ago, and came back to Jacksonville after his death. I went thru so much, to even having a low credit score of a 480, last year. I worked on it and paid my credit cards and other creditors. I wanted to just give up last year. Here it is one year, later. I will always be greatful, for Lauren Shepherd. She went over and beyond to make sure I got my car. Thank you, Lauren 🥰🥰🥰 More

Mr. Lee. What an amazing service and my car is perfect now with the service needed. You are a huge asset to this company and I thank you for being kind and truthful about what was needed. Great price too now with the service needed. You are a huge asset to this company and I thank you for being kind and truthful about what was needed. Great price too! Thanks again. More

I would not recommend this dealership to anyone. Manager does not return the phone calls. Service people do not return phone calls. I dropped off my car came back the windshield was broken and they’re denyi does not return the phone calls. Service people do not return phone calls. I dropped off my car came back the windshield was broken and they’re denying it and of course nobody really turns a phone call to get it handled. I was told to have a repair and then they would reimburse me yeah right can’t get them to answer phone how to can I believe I get money out of them. Customer service is absolutely terrible I would use another Nissan dealer to use. More

All the service personnel were rude and horrible besides Mr. Lee, they refused my service and told me they couldn’t help me nor did they want to call the warranty agent to file a claim instead I went to ano Mr. Lee, they refused my service and told me they couldn’t help me nor did they want to call the warranty agent to file a claim instead I went to another place got my car fixed due to them refusing my service because my car came from Auto Boutique this place gets 0 stars because there customer service skills are just terrible and they all have attitudes for no reason More

I cannot recommend this dealership highly enough - specifically Perry Henry (sales) and Zach Wilson (finance)! This is the 3rd Nissan dealership I had spoken to in the Jacksonville area. I knew what I specifically Perry Henry (sales) and Zach Wilson (finance)! This is the 3rd Nissan dealership I had spoken to in the Jacksonville area. I knew what I wanted, and I knew what I could afford, and I did my research beforehand. The first thing that brought me here was, unlike the other dealerships I spoke with, Coggin wasn't charging a markup on MSRP (the other dealerships called this a "market adjustment fee") due to the low inventory. Every other dealership was charging $3,500 minimum, on top of the base price (non-negotiable). But once I started working with Perry, I can't imagine having gone anywhere else (regardless of whether they charged that fee or not)! I would say about 80% of the deal was done via text, and one or two phone calls. He was super responsive, and extremely patient. As a single girl, I was dreading the process of car shopping. I have had some pretty bad experiences in the past, but this could not have been more different! There was no pressuring sales tactics, no unsolicited phone calls, and one of the first conversations I had on the phone, Perry was so candid and upfront, that it immediately put me at ease about the whole process (up till that point, my experience with every other dealership I'd worked with was making me question if I should just put this off, and wait another year or two). Once the papers were signed and I was waiting for the car to come in on the truck, I think I must have texted Perry every day checking to see if it was in yet. And on days I didn't text him, he'd send a quick update letting me know that he checked the lot that morning, and had his eye out for the delivery truck. I will 1000% go back to these guys in the future if/when I'm in the market for a new car again. The whole experience was so easy and straightforward, and honestly, enjoyable! And I didn't think I would EVER refer to new car buying as enjoyable! More