Coggin Nissan On Atlantic

Sold a car to are young daughter with bad Take your own mechanic and have them fully check any vehicle that you buy used from Coggin Nissan. They sold our daughter age 16 a car with bad tires Take your own mechanic and have them fully check any vehicle that you buy used from Coggin Nissan. They sold our daughter age 16 a car with bad tires and 3 months later she has a blowout not even driven through 3000 miles. To make matters worse they still haven't managed to get her tag on the car. Before you hand them any money make sure that you have a outside mechanic not their mechanic check your vehicle top to bottom including the tires and battery and make sure you get your tag. Will never go there again. More

I WAS BATED I'm sure this won't make it to the general manager but I think he needs to hear about my HORRIBLE experience! I am an active duty Navy Sailor and I wi I'm sure this won't make it to the general manager but I think he needs to hear about my HORRIBLE experience! I am an active duty Navy Sailor and I will make sure to tell everybody I work with NEVER to shop here. I was helped by salesman Tom who was very helpful in the beginning. You had a 2015 Nissan Armada with 38519 miles listed for $26,994.00. Tom Hong Liao worked with his sales manager to get the SUV for 27,000 out the door on Friday Aug 26. Which was my budget. This is when the problems started. I advised Tom that I could not make it to the dealership until Monday Aug 29. I realize that he could not hold the car but I took my chances. So on Monday morning I called Tom, he advised me that everything was still good to go with the SUV. I then called him again that afternoon, and Tom advised me everything was still good to go with the deal we discussed. Then one more time I called about 20 minutes before I got there. When I finally arrived I was taken to a cubical. He left my wife and I for approximately 15-20 minutes. Tom pulled up with an Armada, but not the one I drove all the way down there for. We told him the miles were too high and we wanted to see the Armada we had discussed. He walked off, and another ten minutes or so went by before I overheard them saying it had been sold. Apparently it was sold 2 days prior. Tom knew I was firm on my budget. He showed me vehicles that were several thousand above that budget. Why was I bated with a false sale? Why wasn't I notified that it was sold one of the several times Tom and I spoke? I had to pull strings to leave work early to come down there, then I had to buy dinner for my family of 5 and the gas both ways. Not to mention he completely wasted my afternoon. This lack of consideration is RIDICULOUS! I came to your dealership for one reason and was lied to the entire time. I gave Tom several chances to just tell me the SUV had sold. It's pathetic that this is how employees to conduct business. More

Disappointing is an understatement go somewhere else This person was not the key focus of my bad experience but he made it worse with his attitude. The dealership in general has issues with used cars app This person was not the key focus of my bad experience but he made it worse with his attitude. The dealership in general has issues with used cars apparently i'm not the only one. I purchased a 2015 Jeep Patriot here and the SAME DAY I took it home and the BUMPER was falling off when I got there - because there were no screws on the right side. I also come to find out the car wasn't even cleaned - just wiped down. I called the dealership to see if they could help me - they said "take it to Jeep." You have a warranty with them. OK, hold on a second. You want me to take a car I just bought from you to another dealership, but what about the extended warranty I just purchased? Guess I just don't matter.. Anyhow, I had to wait a week and take it to Jeep. It took Jeep the entire day to put in a few screws and then charge me 80 dollars. I figured, OK i'll take the receipt to Coggin to see if they can refund me what I just spent getting screws put in. Nope. After waiting 25 minutes and dealing with multiple people to get to the "Director of Used Cars" he finally sat me down and we talked about it - and he really didn't even listen to me. He offered to "fill up my gas tank." The nerve of these people to treat me like this after the time and energy I've spent cleaning up their mess. YES it was THEIR mess... Jeep said that Coggin DID NOT INSPECT THE VEHICLE. Ok, i know that's not a lot of money 80 dollars isn't much.., and I realize this is a used car, but it's the principle of the matter. You keep treating people like this then don't expect to get sales. ESPECIALLY ME. I'm a social media reviewer. I literally have thousands of people on my contacts. I am a GUIDE for the city of Jacksonville. Sure, I'm upset - but what do you expect? I emailed the general manager and I have yet to hear back from him. I WANT MY MONEY BACK FOR THE FIX AND MY CAR CLEANED - the way it should have been in the first place. It's the ethical thing to do, it's the right thing to do. If they can do that then we'll see about resolution. More