
Coggin Nissan On Atlantic
Jacksonville, FL
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The Service Team at Coggin Nissan on Atlantic has outstanding Customer service. Friendly and Knowledgeable. Thanks to every Team Member for their excellent service. Keep up the good work. outstanding Customer service. Friendly and Knowledgeable. Thanks to every Team Member for their excellent service. Keep up the good work. More
Great Customer Service by Chris Dhanpaul Chris Dhanpaul is the reason why I started coming back here after I had a terrible experience with another Advisor. Chris Dhanpaul is always very nice Chris Dhanpaul is the reason why I started coming back here after I had a terrible experience with another Advisor. Chris Dhanpaul is always very nice, helpful and always going out of his way to find the best options for me. I would never choose to work with anyone other than Chris Dhanpaul. More
Very dishonest James(new car)had been calling mi in regards to purchasing a new 2016 370Z for the past several weeks.On 9/18/2015 he called and agreed to price,3 yea James(new car)had been calling mi in regards to purchasing a new 2016 370Z for the past several weeks.On 9/18/2015 he called and agreed to price,3 years maintenance,3 months lease buyback..It was a rainy day and he urged me to come on in.After making arrangements to go there James greeted us and said "let's get the paperwork started".I said lets first go over our verbal agreement.When we got to the 3 year maintenance he said I don't know if we can do that.We proceeded to drive out when another salesman chased us down and said they would take care of us.Back in we went.They then offered us 2 year maintenance and we left the dealership.30 minutes later James called and promised they would honor the original agreement.Back we went.After filling out initial paperwork he said he would be right back.While waiting my wife went to look Arcaro.She came right back and told me I needed to go look ai bumper that it had surface scratches.I went and sure enough it was scratched up.Waled to room where James and a couple of other employees were looking at computer screen.I informed them about scratches and they showed no surprise.They acted as if they already knew..The employee sitting at computer said"at the price we are selling the car at we can't do anything else.This was a $47,000.00 car.We left the dealership in total disbelief.This automotive group(Asbury)will tell you anything to get you in their dealership.I would definitely say they are dishonest from the top down.Their words mean nothing to them.BEWARE!!!! More
Decent service for such a large dealership. They can get busy and the express lane for an oil change can be not so fast. But they will tell you if it is going to be a long wait. It is better to They can get busy and the express lane for an oil change can be not so fast. But they will tell you if it is going to be a long wait. It is better to just make an appointment. The staff was friendly and they wash your car and do tire rotation for free on top of an oil change. More
Great Customer Service Just spoke to Jessica on the phone about some trailer wiring for my Pathfinder. She was very helpful and went out of her way to find the right inform Just spoke to Jessica on the phone about some trailer wiring for my Pathfinder. She was very helpful and went out of her way to find the right information for me. Thanks Jessica More
Service It's a great pleasure that I have Mr. Chris as my Service Advisor since 2005. I recently both two Nissan 2015 vehicle the sales and the service were It's a great pleasure that I have Mr. Chris as my Service Advisor since 2005. I recently both two Nissan 2015 vehicle the sales and the service were both outstanding. Mr. Chris assisted me with the service from one of the vehicle that I purchase and he insure that I was satisfied with the service. I highly recommend Mr. Chris for his diligent and outstanding customer service that he rendered to every customers. More
Contact Will Cooper regarding review I have not received (via email) the review Will Cooper requested me to respond to. I recently purchased a 2015 Nissan Rouge S from Will. My experince I have not received (via email) the review Will Cooper requested me to respond to. I recently purchased a 2015 Nissan Rouge S from Will. My experince during the purchase of this vehicle was extremely pleasing. Can you re-send the review to me so that I can respond as requested? Russ Neely More
above and beyond Larry is very kind and courteous. He has gone above and beyond to make sure I had a positive experience. They were very patient with me in making su Larry is very kind and courteous. He has gone above and beyond to make sure I had a positive experience. They were very patient with me in making sure I was completely satisfied. More
Amazing Naonne is such an awesome person! He was patient and kind and just so understanding!! I love my car! The sales manager Jose was quick and professional Naonne is such an awesome person! He was patient and kind and just so understanding!! I love my car! The sales manager Jose was quick and professional to take care of me! I am just so pleased ! More
Service is Great While I didn't purchase my car from Coggin, I have found it a great place for service. Laurie Beck is an outstanding service adviser who gets things While I didn't purchase my car from Coggin, I have found it a great place for service. Laurie Beck is an outstanding service adviser who gets things done and gets you back on the road quickly. Highly recommend her and Coggin. More