
Coggin Nissan On Atlantic
Jacksonville, FL
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Laurie is the best! Laurie is the main reason I keep coming to the dealership where I purchased my Xterra Pro4X. She is prompt, courteous and keeps me informed of the sta Laurie is the main reason I keep coming to the dealership where I purchased my Xterra Pro4X. She is prompt, courteous and keeps me informed of the status of my car. Mostly it's just routine maintenance, but if you have someone who is friendly working with you and not being pushy, why go anywhere else? More
Five times is more than a charm! I purchased my fifth Nissan from this dealership. I am very satisfied with the service that I have received with each transaction. I am very pleased I purchased my fifth Nissan from this dealership. I am very satisfied with the service that I have received with each transaction. I am very pleased by how each of my cars have been very low maintenance. I am very grateful for friendly service and great cars. More
Great place, good people! Great friendly atmosphere! Daniil Ushenko did an outstanding job to help me pick a car of my dreams! I would highly recommend him to anyone who is th Great friendly atmosphere! Daniil Ushenko did an outstanding job to help me pick a car of my dreams! I would highly recommend him to anyone who is thinking about buying a car. More
Satisfied Customer Thanks to Nelly Morallo I got my first brand new car!!! She even made sure it was my favorite color!!! This was my second time dealing with Nissan and Thanks to Nelly Morallo I got my first brand new car!!! She even made sure it was my favorite color!!! This was my second time dealing with Nissan and it was better than the first. Nelly didn't stop until she got the job done and I honestly thank her for that!!! I'm truly happy. More
my new car experience My salesperson, Daniel Ushenko, was a very pleasant and knowledgeable guy. He truly made my experience enjoyable when buying my new 370 Z. I highly re My salesperson, Daniel Ushenko, was a very pleasant and knowledgeable guy. He truly made my experience enjoyable when buying my new 370 Z. I highly recommend this dealership to my friends. More
bad experience with service Purchased a 2009 murano last month and the battery is not good already.we went to dealership and see if they can replace because the warranty is good Purchased a 2009 murano last month and the battery is not good already.we went to dealership and see if they can replace because the warranty is good for 84 months.previous owner just put it last year 2013 .story short they said warranty is not transferrable .is anybody out there can relate with my experience with coggin nissan on Atlantic.even planning to buy another car for my son same place because Chris in sales department is been very helpful to work with him. More
Irritated & Aggravated by Another Dealership I would like to offer my support and thanks to the entire team at Coggin Service Department but would like to make exception to recognizing Brian Beck I would like to offer my support and thanks to the entire team at Coggin Service Department but would like to make exception to recognizing Brian Beck and Laurie Beck for recognizing my frustration and aggravation with an issue that was NOT Coggin's in any way; but as a fellow NISSAN partner; they took the reigns to make me feel comfortable, welcomed and important. Brian and Laurie did an amazing job making my experience less abrasive and helped calm my traumatized state of mind. I'm very thankful for the level and degree of service provided to me by Brian, Laurie and the entire staff; other dealerships could definitely learn a thing or too from the level of customer service provided by Coggin Nissan's staff. CUDOs to a job well done; I will totally recommend this dealership and be forever grateful for your assistance! More
Exceeded Expectations!!! I previously said they "Don't live up to commitments made when purchased", I WAS WRONG!!! They went way above and beyond to rectify my issue. The Ser I previously said they "Don't live up to commitments made when purchased", I WAS WRONG!!! They went way above and beyond to rectify my issue. The Service Director, Rich Lupo took personal responsibility and made all of the necessary arrangement to take care of the problem. Thank You Mr. Lupo. They have a very thankful and loyal customer! More
Don't live up to committments made when purchased Purchased additional coverage on interior and exterior. It is a third party warranty. I initially did not want to purchase this coverage because of pr Purchased additional coverage on interior and exterior. It is a third party warranty. I initially did not want to purchase this coverage because of previous experience with similar products, but when they assured me that everything would be handled by this dealership in-house and I would not have to jump through the hoops dealing with "Protector" company, I made the mistake of believing them. When I recently attempted to utilize this warranty, guess what, the dealership had amnesia and directed me to Protector which intentionally made the process so cumbersome that I gave up and paid to have the work done. Not only that, but I did get to speak the General Manager, Joe Koziol and he said he would make good on the dealerships promises, I never heard back from him and neither Mr. Koziol or the Service Department Director will take or return my calls. So much for dealership commitments and transparency. More
Once you sign the dotted line they don't care about you We traveled 2 hours to get a 2013 Nissan Altima because prices were better here than in Savannah. The advertised price for the car was around $15,900. We traveled 2 hours to get a 2013 Nissan Altima because prices were better here than in Savannah. The advertised price for the car was around $15,900. We start seeing paperwork and the car jumps to $18,900. Um, okay whatever, we got past that because it was still a good price for the car. Went back a week later with our down payment and to sign paperwork and we mentioned a few minor details that we wanted fixed with the car. Well, the service department wasn't open so we are told to take it to our nearest Nissan dealer because of our distance. Turns out squeaky brakes aren't covered in a warranty. WHY this car's brakes are squeaky is beyond me, seeing as it supposedly passed the "highest" inspection. Also, the center console is loose and my remote started acting up today. So of course I call Coggin to see what I should do. Coggin, whoever you have answering your phones is RUDE, to say the least. Horrible customer service and phone etiquette. Finally get to talk to the salesman. He's no help either. So on top of a new car payment, we are now going to have to spend money to see why my brakes are squeaky, fix the center console, and figure out why my remote is acting up? THANKS More