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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,239 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,239 reviews

August 20, 2025

Great experience! Jim Miller was awesome! Great finance experience! Would definitely recommend this dealership to anyone! Six stars! More

by keithkerns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller, Jim Miller
August 18, 2025

Best dealership experience I’ve ever had. Anton in sales and Luke in financing made the process a breeze. More

by bricereep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton, Luke
August 16, 2025

I have bought 4 cars here. The staff and managers are great and I've always had wonderful experiences with the service center. More

by Xenovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scaffer, Bryan Gering
August 13, 2025

I had a great experience buying my used car here. I also had some issues with my bank processing the payment and they were accommodating and beyond understanding. Thanks for going the extra mile. More

by sierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty
August 12, 2025

I asked 5 people salesman and service people and yet not one of them can tell me how to work self parking on my 25 crown wasn’t real forthcoming on helping me find out the information either. I feel like th More

by Jcisland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2025 -

Coggin Toyota at the Avenues responded

We sincerely apologize that you didn't receive the attentive and helpful service you deserved. Your experience doesn't reflect our standards, and we'd like the opportunity to address your concerns directly and improve your impression of our dealership. Please reach out at your convenience. John Clark, General Manager Coggin Toyota 904-470-3701

August 10, 2025

Service agents very helpful and courteous. However appointment over 5 hours for brakes and oil change with no estimation of time remaining. More

by bdalton4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 09, 2025

Watson was amazing. I was not sure if I wanted to purchase a vehicle this day, but he found exactly what I needed. I gave him a list and he delivered. 100% service all t More

by Katierocks12001@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Watson
August 09, 2025

Helmer nos atendió muy bien, amablemente y eficiente, ya lo había hecho anteriormente con mi hija. Estamos agradecidos More

by diaz3796
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer
August 06, 2025

Even with a appointment expected to be here for a least 4 hour, (tires rotation and filling the fluids), or they need to hire more technicians or they need to be more organized with the amount of car they sc More

by Rossy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron 5stars
Aug 07, 2025 -

Coggin Toyota at the Avenues responded

Rossy, we truly regret the long wait you experienced during your visit. While we’re glad to hear our advisors left a positive impression, we understand the frustration with the service time and scheduling. Please feel free to reach out so we can address this further and ensure a better experience moving forward. Matthew Petty Service Manager, Coggin Toyota 904-470-3727

Aug 07, 2025 -

Coggin Toyota at the Avenues responded

Rossy, we truly regret the long wait you experienced during your visit. While we’re glad to hear our advisors left a positive impression, we understand the frustration with the service time and scheduling. Please feel free to reach out so we can address this further and ensure a better experience moving forward. Matthew Petty Service Manager, Coggin Toyota 904-470-3727

August 04, 2025

It's the best, you feel safe asking anything and they answer you very kindly. More

by edwin23josue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warley De Araujo REPRESENTANTE DE VENTAS
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