Coggin Toyota at the Avenues
Jacksonville, FL
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Recently had an excellent experience at Coggin Toyota. I worked with Elmer Ferman, he is knowledgeable, professional, friendly, and made the entire sales experience pressure free. I quickly found the I worked with Elmer Ferman, he is knowledgeable, professional, friendly, and made the entire sales experience pressure free. I quickly found the car I wanted at a very competitive price. I would recommend Coggin Toyota to anyone shopping for a new car. More
New tires obtained on 4 Runner. Received finished vehicle with tire grease on the tires, and no new tire shine, after a 3 hour wait in the lobby. I showed the service rep and he t Received finished vehicle with tire grease on the tires, and no new tire shine, after a 3 hour wait in the lobby. I showed the service rep and he took the vehicle back and removed the white grease appearance from the tires. More
Buyer Beware: Poor Transparency I purchased a brand-new 2026 Toyota 4Runner from Jim Miller at Coggin Toyota about 2.5 months ago, and the experience has become very disappointing. Almost immediately, the 2026 Toyota 4Runner from Jim Miller at Coggin Toyota about 2.5 months ago, and the experience has become very disappointing. Almost immediately, the vehicle started making horrible noises when backing up. After bringing it to the dealership's attention, I learned this was a known issue, yet nobody disclosed it before the sale. While I understand that defects and recalls can happen, what I cannot understand is the lack of transparency. I've been told the replacement part is backordered, but communication from the dealership has been slow, inconsistent, and frustrating. As a customer who just spent a significant amount of money on a new vehicle, I expected better support and proactive updates. If you're considering buying from Coggin Toyota, make sure you ask lots of questions and get everything in writing. Based on my experience, I would not recommend this dealership More
Julian made car buying easy for us. He answered all our questions without any hesitation, very accommodating and very respectful. It was fun for me, my husband and my son. Choosing w He answered all our questions without any hesitation, very accommodating and very respectful. It was fun for me, my husband and my son. Choosing which car to go to is difficult when you’re just browsing. Julian helped us decide on which one to buy. Thanks so much Julian More
Juan was able to quickly help me. He had the vehicle I was looking for and we were able to get a deal done for my trade in and the new vehicle in under 2 hours. Juan also went above He had the vehicle I was looking for and we were able to get a deal done for my trade in and the new vehicle in under 2 hours. Juan also went above and beyond by peeling the gate scanner barcodes off my old vehicle and placing them on the new one which saved me even more time. Highly recommend Juan and Coggin Toyota. More
This is a great dealership. Of the 4 Toyota dealerships in Jacksonville Florida Coggin is number one. They are very transparent. My salesman was Felipe. Ialso worked with the Of the 4 Toyota dealerships in Jacksonville Florida Coggin is number one. They are very transparent. My salesman was Felipe. Ialso worked with the manager his name was Dakota. Throughout the process they gave me a breakdown of the price of the Car I was looking at (Toyota RAV4). They told me what to expect quality and price wise for my vehicle. They were not using the usual sales tactics of the urgent buy now before it's gone. I understand the psychology of trying to create desperation from low supply and increased demand. However sometimes people just want someone that is a honest broker since they are the ones that have to make the big purchase. I hope this dealership keeps the people they have on staff as they seem to also value the customer's experience and not just make a sale. More

