
Coggin Toyota at the Avenues
Jacksonville, FL
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The requested service was completed in a satisfactory manner, in the time promised. The service contact worked with me to keep my brother informed and calm. manner, in the time promised. The service contact worked with me to keep my brother informed and calm. More
The sales and service staff at Coggin Toyota at the Avenues are awesome. I recommend Duane in sales, Hank in finance, James and Chris in the service department. Avenues are awesome. I recommend Duane in sales, Hank in finance, James and Chris in the service department. More
We enjoyed working with Fred Shiroka, our salesman. He spent a lot of time explaining all the features of the new car we were buying and was helpful throughout the process. He spent a lot of time explaining all the features of the new car we were buying and was helpful throughout the process. More
Exceptional service on my 2009 matrix. They never try to up sell. Honest, reliable and they stay in constant communication. Jacob was a great service advisor. They never try to up sell. Honest, reliable and they stay in constant communication. Jacob was a great service advisor. More
I booked an appointment for today 2/21/22 8:40am arrived at the dealership on time for a oil change and tie rotation once that was completed in about one half hour the rep informed me I needed to replace t at the dealership on time for a oil change and tie rotation once that was completed in about one half hour the rep informed me I needed to replace the front brake pads I agreed and didn’t leave the dealership 2:08pm, over five hours. This is unexceptionable even though the rep comp the oil change, I will not return to this dealership for any reason. More
Dropped my car off at 9am for an oil change. I got a text regarding a possible oil leak that I asked the advisor to verify for me and never got a response back. No call or text telling me that i I got a text regarding a possible oil leak that I asked the advisor to verify for me and never got a response back. No call or text telling me that it was ready. I had to call the service center ASK not to be transferred and then after telling me my car wasn’t ready and putting me on a hold the receptionist then answered me back telling me that their was a “miscommunication” and my vehicle was actually ready. Asked to speak with service manager but was told he was gone. And to top it all off my vehicle was unlocked when I went to leave. More
I’ve found Coggin Toyota at the avenues friendly and welcoming. We were treated professionally. The waiting area is comfortable and both refreshments and food is available. The service was extreme welcoming. We were treated professionally. The waiting area is comfortable and both refreshments and food is available. The service was extremely busy but we were efficiently checked in. They didn’t do more than we requested and the cost was reasonable. When it was time to check out they washed our vehicle. More