
Coggin Toyota at the Avenues
Jacksonville, FL
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Jim Miller was helpful from start to finish as I ordered my new car over the phone. He kept me updated on delivery. Day of pick up he spent a lot of time educating a new car feature novice on all the featur my new car over the phone. He kept me updated on delivery. Day of pick up he spent a lot of time educating a new car feature novice on all the features of my new car. Well done Jim. More
Great Service, everyone is very attentive and courteous, they want you to leave happy!! I have always had the best experiences here, if you have any questions about how something works in your car (all of t they want you to leave happy!! I have always had the best experiences here, if you have any questions about how something works in your car (all of the electronics) just ask, they take you out to your car and walk you through all of the steps until you are comfortable, they are the BEST! More
The service representative Mr. Garcia was very prompt and courteous Jonathan the service rep who help me pay for the service because Mr. Garcia was busy was outstanding very professional courteous and friend courteous Jonathan the service rep who help me pay for the service because Mr. Garcia was busy was outstanding very professional courteous and friendly please give him my sincere thanks one item the creak In the shock absorber on the driver front side reappeared the technician was not able to duplicate it yesterday I won’t make another appointment to bring it back thanks again More
My repair estimate is 402.45$ Chris Boykin told me on the phone he will let me know if anything else. When I picked up the car the bill is the total is 1236.92$ I asked Chris why much more and he said I tol phone he will let me know if anything else. When I picked up the car the bill is the total is 1236.92$ I asked Chris why much more and he said I told you???? I also text him to keep the moved parts so I can see what they are and damaged as such. No thing saved. When I get home (Tampa) i found out they put the crome nuts on the wheel they work on instead of black (other 3 wheels still have black). i call Chris about 4:55pm and asked him why. He said the stud have problem so they can not remove the nuts and find only the crome one to put on and he apologize that he forget to tell me. And by the way it is free at no charge. (thanks, after you charged me 900$ more) I now wonder, if you can not take off the black nuts that I have on before how can you remove the tire to replaced the damaged studs I hope someone really care about this feedback or it just go in a black holes More