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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,205 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,205 reviews

January 05, 2021

Gary McIntosh was very efficient and courteous during my service experience. I always enjoy the warm greeting upon arrival and the detail information of service recommended and service performed. More

by Cassandra.Thomas2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary McIntosh
January 05, 2021

Great customer service, fast and efficient.Stuff very Great customer service, fast and efficient. Stuff very helpful, tech Jacob, manager Jenny Caleb very friendly . Manager Michael Adkins know how to More

by Samiraskopljak76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Adkins, Jenny Caleb ?, Jacob
January 05, 2021

I absolutely love bringing my car here, because I’ve always received great customer service. I am thankful to my service advisor whose name is Ron, he is simply amazing. I actually have a Nissan, but I More

by Kkcan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron in service department
January 05, 2021

Awful! Robbery! Avoid this place at all cost! I dealt with finance issues for over a month. I was told lies after lies! This place is a scam! More

by Disappointed buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emmanuel Ayemhenre
January 04, 2021

Chris was my service agent. I had went for routine service and to also diagnose a problem with my toyota rav4. Service and diagnosis both were extremely fast. More

by Martian2345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bordes
January 04, 2021

I brought my car in today for routine maintenance. My appointment was at 10:00 am. I love my RAV4 hybrid but was very disappointed with the service rep I had today. I waited almost 1/2 hour for him. H More

by diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Aiken
January 03, 2021

Came for 10,000 mile vehicle check. I was greeted timely, escorted to the desk and registered quickly. The service took longer than expected. John was very accommodating More

by S.kalcevic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service department
January 02, 2021

Good service. Thorough diagnosis, but pretty costly quotes but that is the dealer for you. Over all lot of issues they raised for me to look into. More

by Rw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary McIntosh
December 29, 2020

Battery was completely dead after 4 days without running car. I charged the battery at home to 90% .We took car to ascertain health of battery with possible replacement of battery. Dealer kept car for 5 hou More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
December 29, 2020

I had a great experience purchasing my Highlander, but today a scheduled oil change took 3 hours!! That’s insane! I had to Uber home to the tune of $50. Why does normal scheduled maintenance take SO LONG? More

by GealeanMurrayRoeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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