Coggin Toyota at the Avenues

Reuben Simpo is my regular service advisor who does an awesome job. Unfortunately, he was out today during my visit, which made me select any advisor. Upon arrival, Ron greeted me and was ready to service awesome job. Unfortunately, he was out today during my visit, which made me select any advisor. Upon arrival, Ron greeted me and was ready to service me; however, he saw that I was assigned to Mike and did not want to take his appointment. I walked over to Mike’s desk and advised him that I had an appointment for an oil change. He was not very friendly and said very little. I don’t even recall being greeted. Mike asked me to sign paperwork and advised me that he would take care of my vehicle while I waited. I preceded to the waiting area. During my wait a received a text message advising me of services recommendations, I declined them at this time due to funds. Once my vehicle was ready, he approached me in the waiting area and said some that was unclear. I responded “Excuse me.” and he said “Are you ready?”” I said yes and preceded to follow him over to his desk. He just printed off copies of the receipts and as I was signing slide the service recommendations over to me without any further communication. I paid and he went to retrieve my vehicle. This was the most unfriendly and unpleasant experience that I have had at Toyota of the Avenues in the last 5-6 yrs that I have been a customer. Reuben and Ron will be the only service advisors that I deal with from this day forward. If either of them are out, I will just have to postpone my visit until they return. More

Terrible I haven’t heard anything from the dealership since I purchased my vehicle I purchased it damaged it still has dog hair in it the brakes need to be replaced still haven’t received my spare key I since I purchased my vehicle I purchased it damaged it still has dog hair in it the brakes need to be replaced still haven’t received my spare key I couldn’t even get a tank of gas lol I had to fill my own tank I drove from Savannah ga for the worse sales experience I’ve ever received thank you More

Service department. James was great as always. James was great as always. Janes was great as always. James was great as always. Great service Department. great as always. Janes was great as always. James was great as always. Great service Department. More

From purchasing my Camry almost 2 years ago to having my 20k mile services done today I have always had excellent customer service at this dealership. 20k mile services done today I have always had excellent customer service at this dealership. More

I love taking my vehicle to Toyota at the Avenues to be serviced. They do a great job. No unnecessary maintenance sales pitches which means a lot to me as well. serviced. They do a great job. No unnecessary maintenance sales pitches which means a lot to me as well. More

Yay..my car 🚗 running like it should..I had to make couple trips to and from to get it rite..ty for all y'all have done to satisfy and keeping me on the road... 😊 couple trips to and from to get it rite..ty for all y'all have done to satisfy and keeping me on the road... 😊 More

Great service team. Got everything done faster than the estimated time. Always professional service. They did great work explaining the new software update and how to usevit estimated time. Always professional service. They did great work explaining the new software update and how to usevit More

Had a wonderful experience buying my new highlander, Daniel was great and everyone made it a pleasant and stress free day. This dealership is just the best, honest and knowledgeable and they got it don Daniel was great and everyone made it a pleasant and stress free day. This dealership is just the best, honest and knowledgeable and they got it done in a very reasonable amount of time. More

Always bring my Corolla here for maintenance. They always do the best service and only do what is necessary in a timely manner. I plan on driving my car over 300,000 miles and the maintenance they pr always do the best service and only do what is necessary in a timely manner. I plan on driving my car over 300,000 miles and the maintenance they provide will help More

The dealership seems ok for the brief time I spent there Reuben is awesome very professional I think the techs do a good job also Reuben is awesome very professional I think the techs do a good job also More