Coggin Toyota at the Avenues

Ron, you are the best!!!! Excellent services every visit. Thank you for helping with the rental for the day. See you in another 5K miles. Thank you for helping with the rental for the day. See you in another 5K miles. More

I’ve been a loyal customer of this dealership service department for years and has always had pleasant experiences with my service representatives UNTIL... today... Chris Bordes (I believe is his name) s department for years and has always had pleasant experiences with my service representatives UNTIL... today... Chris Bordes (I believe is his name) showed no concerns about me having to return my car after it had been serviced. I left my car for about 4 or 5 hours to have everything that needed to be done, DONE. Only to get about 20 minutes on the interstate for my tire light to come on, which wasn’t on when I came. So I called. No return call back. I get back to the dealership to let him know what light was on and he begins to explain that it could be one thing or another. And asked me was I going to wait or catch another Uber. Needless to say that had just paid 1400.00 in service as well as an Uber to and from the dealership because the courtesy shuttle isn’t available due to Covid. I’m aggravated due to the fact that I left my car and said to fix everything that needed to be done. Was called and said it was ready at about 4pm. And to have to return and was shown no customer service or concerns with what I had to do. Which was get back to work. Very disappointed customer. I’ve never experienced this in the past with Amanda(who’s no longer there) nor Brittney(who’s also no longer there). Still waiting and no one has told me or said anything to me. Including my service representative Chris. And it’s about an hour later. I’ve never left this service department unhappy, but today I’m extremely disappointed. Very disappointed in today’s service. More

Our salesperson Juan took good care of us. He answered our questions quickly and thoroughly, and helped us get the deal we were looking for. The finance department was fast and efficient. We drove our new our questions quickly and thoroughly, and helped us get the deal we were looking for. The finance department was fast and efficient. We drove our new car off the lot with very little waiting. It was a great overall experience. More

It was an AMAZING seamless process Your sales rep Tom It was an AMAZING seamless process Your sales rep Tom Meehan was very professional and helpful with my purchase. Your Manager Anthony and your fina It was an AMAZING seamless process Your sales rep Tom Meehan was very professional and helpful with my purchase. Your Manager Anthony and your financial rep Mark where also a pleasure to work with. This will be my 5th car I have bought from your dealership and it has always been a pleasure working with your team! More

Absolutely the worst experience of my life . You guys don’t take care of your customer at all . I don’t appreciate your business. You don’t ever have to worry about me recommending your dealership for an don’t take care of your customer at all . I don’t appreciate your business. You don’t ever have to worry about me recommending your dealership for anything . Didn’t get my account information for car payment. Realize it was past due . Had to call the dealership for my account number. More

Very friendly staff and work was done quickly while I waited. They even have a cafe for food and drinks which was a nice surprise. waited. They even have a cafe for food and drinks which was a nice surprise. More

Christopher Horsley Provided excellent service and he was very knowledgeable. His service was friendly and speedy. I will definitely be coming back to Coggin Toyota for my future service. very knowledgeable. His service was friendly and speedy. I will definitely be coming back to Coggin Toyota for my future service. More

Too costly service for small things.Wipers charging $49 Too costly service for small things. Wipers charging $49 is way too much This made me not to see the showroom again. No customer centric Too costly service for small things. Wipers charging $49 is way too much This made me not to see the showroom again. No customer centric More

It was a very pleasant experience with our salesman. We described what we wanted for a car and the only car he showed us was exactly what we wanted. We had looked online previously so had an idea but luck described what we wanted for a car and the only car he showed us was exactly what we wanted. We had looked online previously so had an idea but luckily they had just got it in. More

Went in for an oil change and recall. James Hofmann was very helpful and service was great. Would recommend Coggin Toyota at the Avenues to anyone. very helpful and service was great. Would recommend Coggin Toyota at the Avenues to anyone. More