
Coggin Toyota at the Avenues
Jacksonville, FL
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Went in for 30k service. They got that taken care of as well as a recall job pretty quickly, Grateful for their quick & efficient service as always. well as a recall job pretty quickly, Grateful for their quick & efficient service as always. More
Great service and answered all my questions with friendliness and professionalism. However I thought that the wait was a little longer than I would have liked. friendliness and professionalism. However I thought that the wait was a little longer than I would have liked. More
Exceptional customer service, ask for Gary! He made sure I was taken care of with a very professional, friendly, and efficient manner. He always exceeds my expectations! I was taken care of with a very professional, friendly, and efficient manner. He always exceeds my expectations! More
Alan is by far the best sales guy at Coggin at the Avenues! He helped with so much and went above and beyond to help me buy my first brand new 2021 Rav4. Can’t say anything but nice things about him. Avenues! He helped with so much and went above and beyond to help me buy my first brand new 2021 Rav4. Can’t say anything but nice things about him. They definitely have a good one on the team! Thanks for everything! (: More
Fastest and friendly service. Thank you Chris for getting me in and out so quickly I was shocked. Will return even if it’s a bit out of my way me in and out so quickly I was shocked. Will return even if it’s a bit out of my way More
Very professional and dependable service department! They consistently get the job done right the first time. Great prices and service discounts. Easy scheduling service. Would strongly recommend to fr They consistently get the job done right the first time. Great prices and service discounts. Easy scheduling service. Would strongly recommend to friends and family. More
I’ve been a loyal customer of this dealership service department for years and has always had pleasant experiences with my service representatives UNTIL... today... Chris Bordes (I believe is his name) s department for years and has always had pleasant experiences with my service representatives UNTIL... today... Chris Bordes (I believe is his name) showed no concerns about me having to return my car after it had been serviced. I left my car for about 4 or 5 hours to have everything that needed to be done, DONE. Only to get about 20 minutes on the interstate for my tire light to come on, which wasn’t on when I came. So I called. No return call back. I get back to the dealership to let him know what light was on and he begins to explain that it could be one thing or another. And asked me was I going to wait or catch another Uber. Needless to say that had just paid 1400.00 in service as well as an Uber to and from the dealership because the courtesy shuttle isn’t available due to Covid. I’m aggravated due to the fact that I left my car and said to fix everything that needed to be done. Was called and said it was ready at about 4pm. And to have to return and was shown no customer service or concerns with what I had to do. Which was get back to work. Very disappointed customer. I’ve never experienced this in the past with Amanda(who’s no longer there) nor Brittney(who’s also no longer there). Still waiting and no one has told me or said anything to me. Including my service representative Chris. And it’s about an hour later. I’ve never left this service department unhappy, but today I’m extremely disappointed. Very disappointed in today’s service. More
Our salesperson Juan took good care of us. He answered our questions quickly and thoroughly, and helped us get the deal we were looking for. The finance department was fast and efficient. We drove our new our questions quickly and thoroughly, and helped us get the deal we were looking for. The finance department was fast and efficient. We drove our new car off the lot with very little waiting. It was a great overall experience. More