
Coggin Toyota at the Avenues
Jacksonville, FL
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Needs to train their advisors to be people oriented , meaning to be courteous, respectful & know how to deal without customers without discrimination. Special mention to Ron Poblacion to undergo seminar meaning to be courteous, respectful & know how to deal without customers without discrimination. Special mention to Ron Poblacion to undergo seminar on customer service. More
The customer service was not good. They ended up charging me more than originally promised for an oil change. I had to call several times the young lady who answered the phone and finally took care of it for me more than originally promised for an oil change. I had to call several times the young lady who answered the phone and finally took care of it for me was awesome. I had left several messages with Mike and also the manager in the service department and neither whatever call me back. More
Coggin Toyota was a clean and pleasant experience for car shopping! Our sales person was Vito, very friendly and easy to work with! Thank you. shopping! Our sales person was Vito, very friendly and easy to work with! Thank you. More
I had a great experience with Coggin Toyota. I saw the Rogue that I wanted online, scheduled an appointment, test drove and Richard “Rick” Scott made it happen. Love it!! Rogue that I wanted online, scheduled an appointment, test drove and Richard “Rick” Scott made it happen. Love it!! More
Always good service thanks to Ronald Pobulacion, Service Advisor. I have a 1999 Rav 4L with over 269,000 miles. Thanks to the excellent service at Coggin it drives like a new car. Advisor. I have a 1999 Rav 4L with over 269,000 miles. Thanks to the excellent service at Coggin it drives like a new car. More
James Hofmann - very courteous and professional. He quickly got my vehicle into the shop. Returned in half the time promised. Again a very thorough and quality serving by Coggins Toyota. quickly got my vehicle into the shop. Returned in half the time promised. Again a very thorough and quality serving by Coggins Toyota. More
Went in for test drive on a used camry, aged 16 years. The guy I was talking to before I came wasn't there when I got there so I got Juan. He wasn't polite, acted as if I was wasting his time. I tried to The guy I was talking to before I came wasn't there when I got there so I got Juan. He wasn't polite, acted as if I was wasting his time. I tried to wiggle the price and he acted offended actually said "well they just won't sell you the car then". Decided to test drive and got back said I didn't like price ($5k for a 16 yr old car plus taxes and dealer fee was $800 LOOOOL). Juan went to the manager and they did refuse to sell me the car saying they found "a shopping list of things wrong". Wait. So if I hadn't tried to get a better price you will sell some sucker this car that has $6k worth of stuff wrong?? Please be aware! It's a 2005 Toyota camry LE, white with a moonroof. I was told it's got electrical things wrong and a bunch of other stuff (was told $6k worth of things wrong). It is 16 years old you stuck up jerks no one expects a perfect car. What they do expect is to be treated decently and this dealership does not deliver that. More
Everyone at the dealership was very friendly. Process was nice & easy & they were very informative. Definitely would recommend. William Edwards was awesome & I’d definitely go back. nice & easy & they were very informative. Definitely would recommend. William Edwards was awesome & I’d definitely go back. More
This is our third vehicle purchase here. Jim Miller is one of the best and most helpful sales associates I have worked with. I am very tall and do not fit in most vehicles, especially those with moonroofs one of the best and most helpful sales associates I have worked with. I am very tall and do not fit in most vehicles, especially those with moonroofs. He worked with me over several months to obtain a vehicle I fit in so I could test drive it. He gave me an excellent price. I highly recommend Jim! More
No pressure just good serviceDaniel took all the time we No pressure just good service Daniel took all the time we wanted but wasted none. Financing took to long. Needs to be streamlined. We would return No pressure just good service Daniel took all the time we wanted but wasted none. Financing took to long. Needs to be streamlined. We would return and recommend Daniel More