
Coggin Toyota at the Avenues
Jacksonville, FL
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Helped to make purchasing a vehicle an easier process and experience. Sales followed up with my questions in a timely manner. So far everything worked well. experience. Sales followed up with my questions in a timely manner. So far everything worked well. More
Toyota at the Avenues service department provides excellent service!! Rueben was very professional and he provided prompt feedback when I had questions! Great job Toyota??? excellent service!! Rueben was very professional and he provided prompt feedback when I had questions! Great job Toyota??? More
Coggin Toyota and Jim were great to work with and would recommend them to anyone. Their service dept set the table and I came in to give them a chance to earn my business on a lease. So happy I did!!! recommend them to anyone. Their service dept set the table and I came in to give them a chance to earn my business on a lease. So happy I did!!! More
I called to make this appointment since I couldn't find I called to make this appointment since I couldn't find the coupon on the website. The phone rep took my info and said the car needs an oil change a I called to make this appointment since I couldn't find the coupon on the website. The phone rep took my info and said the car needs an oil change and tire rotation. We scheduled 12:20 7/10/20 I pulled in a few minutes early but 10 cars were in front of me. I was directed to Ron. Ron informed me that I didn't need oil change but should have had tire alignment at 15k. He said I can get you out the door for $165. MY $50 OIL change canceled and now $165! But that wasn't the worst, though sure sounds like bait and switch. Ron then said we are running 1 hour behind tho we are trying to fit appointments in before those without. My car should be ready in 1.5 -2 hours. Have a seat inside. I HAD AN APPOINTMENT! Now you may think I am overreacting but this is the SECOND time this has happened here. I left. Coggin Toyota has ZERO consideration of customers time. Crazy in this pandemic to just tell people to sit with others for 2 hours! No more business with them. More
Service wait longer than usual - but service received was excellent. Chris García kept me informed of progress. Explained work completed and provided recommendation for further service needs. excellent. Chris García kept me informed of progress. Explained work completed and provided recommendation for further service needs. More
Excellent service from start to finish. Had a recall service done on my vehicle. My service advisor, Charlie "Gator", did an excellent job making it a smooth process. Will definitely be back. service done on my vehicle. My service advisor, Charlie "Gator", did an excellent job making it a smooth process. Will definitely be back. More
The service guy was absolutely amazing. He could tell that I was struggling with anxiety and the mask and pushed my car to get done quicker. I am so grateful beyond words. It was one of the first times i that I was struggling with anxiety and the mask and pushed my car to get done quicker. I am so grateful beyond words. It was one of the first times in my life where I wasn’t stigmatized by struggling with mental health issues but helped with it. The world needs more people like this in it. I’m am so thankful for the help and amazing service. More
Very pleasant kind helpful and excellent service was perform I give and rate both of these men Jahdiel William's and John Clark 100% I left there and will return again to purchase a new car we need more perform I give and rate both of these men Jahdiel William's and John Clark 100% I left there and will return again to purchase a new car we need more good workers like these 2 although I can truly say everyone treats me with respect I love coggin toyota God Bless More
The salesman was very helpful and friendly. Very efficient in his job. He attended to all our needs and make sure we are satisfied with our choice. efficient in his job. He attended to all our needs and make sure we are satisfied with our choice. More