
Coggin Toyota at the Avenues
Jacksonville, FL
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I had a service appointment for 2:00 pm, my truck needed minor service, a computer software update and new wipers. That’s it! I waited 5 hours. At 6:00 PM I was told they didn’t get to my truck and I neede minor service, a computer software update and new wipers. That’s it! I waited 5 hours. At 6:00 PM I was told they didn’t get to my truck and I needed to leave it overnight. That was not an option. I left the dealership with no service done to my truck. I wasted 5 hours of my day for nothing. More
My sales guy was amazing. He took time to listen to what I wanted and he found it for me. Excellent service. Highly recommend everyone buy a car from this guy. I wanted and he found it for me. Excellent service. Highly recommend everyone buy a car from this guy. More
Chris Garcia did an excellent job explaining the work that needs/recommends to be done, provides the cost estimate, looks for discounts, and gives a reasonable timeframe for the work to be completed. Lo that needs/recommends to be done, provides the cost estimate, looks for discounts, and gives a reasonable timeframe for the work to be completed. Look forward to working with him in the future. More
This is my first time at this service department and couldn’t be more pleased with the service and attention for the maintenance of my car. I am glad I took my car here. Outstanding job, definitely brin couldn’t be more pleased with the service and attention for the maintenance of my car. I am glad I took my car here. Outstanding job, definitely bringing my car back again. Thanks Gary for looking out. God bless More
Gary was great. When I came in for my service, he set expectations and they were met! Was a pleasant experience. Looking forward to my next visit. expectations and they were met! Was a pleasant experience. Looking forward to my next visit. More
My service rep, David—is always professional, friendly and helpful. Makes it a great experience. I had a recall so it was not costing me money, but my time was not wasted. They also have good coffee!! and helpful. Makes it a great experience. I had a recall so it was not costing me money, but my time was not wasted. They also have good coffee!! More
Service was excellent. However, it was extremely Service was excellent. However, it was extremely disappointing to see customers walking around without a face mask. Customers seated in the waiti Service was excellent. However, it was extremely disappointing to see customers walking around without a face mask. Customers seated in the waiting room did not have a mask on. Masks need to be mandatory for both customers and employees. I had to wait outside because I did not feel safe in the waiting room More
Gary always takes great care of my car service needs. He's organized, efficient, professional, and personable. All my transactions with Coggin have gone well. He's organized, efficient, professional, and personable. All my transactions with Coggin have gone well. More
I switched today from Ernie Palmer. My experience couldn’t have been better!I now have a place where I will look forward to go to to get my car serviced. Jacob was excellent and I was in and out with couldn’t have been better!I now have a place where I will look forward to go to to get my car serviced. Jacob was excellent and I was in and out with my service done in a timely manner! More
All service was done as agreed upon, with no surprises. Jacob provided excellent customers service and was a total professional. I recommend this dealership for service on a Toyota Jacob provided excellent customers service and was a total professional. I recommend this dealership for service on a Toyota More