
Coggin Toyota at the Avenues
Jacksonville, FL
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Sold me a car that leaks oil Bought a car for my daughter in high school from a salesperson that we have used for many of years at another dealership.Well this person works at CO Bought a car for my daughter in high school from a salesperson that we have used for many of years at another dealership.Well this person works at COGGIN now.After a couple days we could smell burnt oil .Lifted the hood and we had a puddle of oil on the right side of the engine.Wow my high school daughter is driving a fire trap. So I took it back and the service department and was more than happy to fix the problem and cleaned the entire engine with brake fluid remover.They were nice and I felt blessed. SO NOW WE ARE BACK !! My daughters oil light comes on and there is not a drop of oil on the dip stick .Oil in the same place as before. The supervisors mechanics look at it and yes oil all over again. DMITRY the USED SALES MANAGER told me straight out that they already fixed it once and will not help me except paying for a diagnostic. I could feel the dismay from all the employees at the dealership about how this is being handled.The car was supposed to be serviced right! My car is still at the dealership.I will let you all know today if they do the right thing and fix it. 9:46 am 29 August 19 More
Quick and efficient service I am always highly satisfied with the service dept at Coggin Toyota. They are always quick, efficient, and friendly. Christopher even saved me $20 on I am always highly satisfied with the service dept at Coggin Toyota. They are always quick, efficient, and friendly. Christopher even saved me $20 on my alignment today. More
Their service dept. Is tops. Coggin Toyota has taken very good care of the car they sold me in 2012. The service is always excellent, the staff always pleasant, professional and c Coggin Toyota has taken very good care of the car they sold me in 2012. The service is always excellent, the staff always pleasant, professional and competent. On this last occasion Carl carefully analyzed what my car needed and, equally as important, what it did not need on this visit. The shuttle service makes it possible for me to get my shopping done while waiting for my car. And that wait is usually close to what I was told to expect. Bottom line: I trust this team. More
Amazing Extremely informative and friendly, helped with every question in a thorough and excellent manner. Very happy with everything and made the experience Extremely informative and friendly, helped with every question in a thorough and excellent manner. Very happy with everything and made the experience quick and enjoyable. More
Professional and Excellent Service The staff was very helpful and they were thorough in making sure we were happy with our choice. The experience was pleasant and I would recommend this The staff was very helpful and they were thorough in making sure we were happy with our choice. The experience was pleasant and I would recommend this place and the employees to others. More
Outstanding Service I’ve used Coggin Toyota at the Avenues for at least 12 years or more. The staff has always been courteous and quick to handle anything from tires, r I’ve used Coggin Toyota at the Avenues for at least 12 years or more. The staff has always been courteous and quick to handle anything from tires, repair or routine maintenance for me. Easy online appointments and requests for specific service advisor! Ruben Simo always goes above and beyond!! More
They Made buying my new 4 runner easy and fun! Juan Demitry And Duane all educated me about my options and made the buying process very simple. This is my second 4Runner I’ve bought from them and Juan Demitry And Duane all educated me about my options and made the buying process very simple. This is my second 4Runner I’ve bought from them and I will be coming back for every vehicle in the future. Thanks Guys!!! -sarah B More
Collision sensor failure My service tech took very good care of me and my needs took the extra time for evaluation and they still were not sure of problem but they were conce My service tech took very good care of me and my needs took the extra time for evaluation and they still were not sure of problem but they were concerned enough to let me take a rental car overnight so I didn’t have to wait any longer in the service department .That personal touch meant a lot to me thanks Coggin More
Outstanding Service John listened to me and patiently answered all my questions. He was friendly and made the entire process easy, it was a pleasure doing business with h John listened to me and patiently answered all my questions. He was friendly and made the entire process easy, it was a pleasure doing business with him. More
Hard to reach but honest and trustworthy. Representative very busy and hard to get in touch with at times. But tried diligently to solve the problem and was very honest in evaluation and gave Representative very busy and hard to get in touch with at times. But tried diligently to solve the problem and was very honest in evaluation and gave a good deal with what we needed to be done. More