
Coggin Toyota at the Avenues
Jacksonville, FL
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Best experience ever buying cars We had a very knowledgeable and friendly salesman Michael Ottey. We test drove a Camry, Corolla, and a Tundra. He went over most of the features of e We had a very knowledgeable and friendly salesman Michael Ottey. We test drove a Camry, Corolla, and a Tundra. He went over most of the features of each vehicle and answered all of our questions. We decided to purchase the Camry and Tundra and came to an agreement on a price for both. We felt it was a fair price for both vehicles. We are very happy with our experience and would recommend to family and friends. More
New car Emmanuel Ayemhenre sold my mom a new rav 4. He was patient with us and got her a good deal. He got her the exact rav 4 she wanted for the right price. Emmanuel Ayemhenre sold my mom a new rav 4. He was patient with us and got her a good deal. He got her the exact rav 4 she wanted for the right price. More
Buy a new car Emmanuel was so patience to show how the RAV4 drives and all the safety features. Plus he wanted to work a deal with me ! He worked great with my son Emmanuel was so patience to show how the RAV4 drives and all the safety features. Plus he wanted to work a deal with me ! He worked great with my son in negotiations and we got my car at a fair deal that I can afford ! More
Great Service was fast and courteous. Very informative with what was needed and when. Service Representative was outstanding at what she does.Great job ke Service was fast and courteous. Very informative with what was needed and when. Service Representative was outstanding at what she does.Great job keep up the good work. More
Thank you Rejon and Emmanuel were great. They made sure they took care of me and that i was satisfied with my purchase. Thank you for everything. Rejon and Emmanuel were great. They made sure they took care of me and that i was satisfied with my purchase. Thank you for everything. More
Required Service Good service despite confusion on who had my reservation. Service was completed in 1 hour, which is more than I expected. Was able to use some coupons Good service despite confusion on who had my reservation. Service was completed in 1 hour, which is more than I expected. Was able to use some coupons and save $25. Did not received a summary of the car checkups, they normally provide. Despite doing tire rotation alignment and balancing I noticed all 4 tires have different tire pressures one above recommended level. Makes me feel uncomfortable with the quality of the job vs. Fast service. More
2019 Tacoma sr5 low speed vibration Leased a 2019 Tacoma sr5. Has deceleration vibration. Beaver Toyota replaced both axles, left front tire , brake drums , problem still. Took to Coggin Leased a 2019 Tacoma sr5. Has deceleration vibration. Beaver Toyota replaced both axles, left front tire , brake drums , problem still. Took to Coggin Toyota for service , was told this is a common problem , all Tacoma's have this problem , it is a characteristic of the truck . Toyota corp knows the problem but still selling the Tacoma and not working problem out with the customer. Expected to live with the vibration problem. I will never purchase another Toyota vehicle.,.... More
Not Impressed Esmond is friendly and professional but I feel taken advantage of as a single mom by Demetria. He wasn’t very customer service friendly at all. I need Esmond is friendly and professional but I feel taken advantage of as a single mom by Demetria. He wasn’t very customer service friendly at all. I needed them to work with me on $400 but they wouldn’t and then turn and list the car I traded in for twice as much as they gave me. In my customer service experience the customer should be taken care of and I feel like they didn’t take look out for me. This is my first time at Coggin Toyota and it will be my last!!! More
Great customer service! Rubin Simo provided great customer service today, as always! He is informative and always happy to assist with maintaining our Toyota vehicles. Thank Rubin Simo provided great customer service today, as always! He is informative and always happy to assist with maintaining our Toyota vehicles. Thank you, Rubin! More
Sold me a car that leaks oil Bought a car for my daughter in high school from a salesperson that we have used for many of years at another dealership.Well this person works at CO Bought a car for my daughter in high school from a salesperson that we have used for many of years at another dealership.Well this person works at COGGIN now.After a couple days we could smell burnt oil .Lifted the hood and we had a puddle of oil on the right side of the engine.Wow my high school daughter is driving a fire trap. So I took it back and the service department and was more than happy to fix the problem and cleaned the entire engine with brake fluid remover.They were nice and I felt blessed. SO NOW WE ARE BACK !! My daughters oil light comes on and there is not a drop of oil on the dip stick .Oil in the same place as before. The supervisors mechanics look at it and yes oil all over again. DMITRY the USED SALES MANAGER told me straight out that they already fixed it once and will not help me except paying for a diagnostic. I could feel the dismay from all the employees at the dealership about how this is being handled.The car was supposed to be serviced right! My car is still at the dealership.I will let you all know today if they do the right thing and fix it. 9:46 am 29 August 19 More