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Coggin Toyota at the Avenues
Jacksonville, FL
3,289 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 12, 2025
The huge PRO - Loved working with Esmund! He was absolutely perfect and wonderful to talk with. He went above and beyond to make our day go smoothly. I give him a 10 out of 10! I’m going to l He was absolutely perfect and wonderful to talk with. He went above and beyond to make our day go smoothly. I give him a 10 out of 10! I’m going to leave the 5 stars up because of him! Con - What almost made me walked out with the draft check in hand. The finance guy was sarcastic, demeaning and acted like he didn’t want our business. He needs to work on his approach of selling cars. He also has horrible taste in NFL teams. This is Duval.. Thanks Esmund! More
by reelhabitjigs
Employees Worked With
Esmund 5 Star!
November 13, 2025
Our service advisor, John, attempted to get out of helping us with our battery issues by feigning ignorance about information related to the battery. Oil change was fast and no issues but will not be helping us with our battery issues by feigning ignorance about information related to the battery. Oil change was fast and no issues but will not be coming back or dealing with Toyota for parts help ever EVER again. More
by gsimon2
Employees Worked With
John - Service
November 13, 2025
Coggin Toyota offered pricing, sales expertise, and support far superior to Arlington Toyota! Supported VSPP pricing when Artlington Toyota did not. Beat VSPP pricing to be more competitive with a Toyo support far superior to Arlington Toyota! Supported VSPP pricing when Artlington Toyota did not. Beat VSPP pricing to be more competitive with a Toyota dealership in Bristol, TN. Demonstrated an interest in making the sell that far exceeded the others. More
by John.H.Morrison.Jr
Employees Worked With
Duane Clinton
November 09, 2025
They were hard to get any information about the status of my vehicle's repairs. They didn't have a tire that was for my vehicle and had to order it. To get the same tire we would have to wait until Tuesday. my vehicle's repairs. They didn't have a tire that was for my vehicle and had to order it. To get the same tire we would have to wait until Tuesday. This was Sunday and needed a tire so we could travel home to Orlando. They said they could get a tire by 1:30pm and would call me when it got in.i waited until 2:30pm and just got voice mail. I did get my vehicle at 5pm. More
by mikefrost.mvf1954
Employees Worked With
Richaed
November 06, 2025
I bought my ‘23 GR Corolla from them and ended up selling it back to them nearly two years later. Their service was great. They quickly processed the paperwork AND they paid top dollar in Jacksonville. Dimit it back to them nearly two years later. Their service was great. They quickly processed the paperwork AND they paid top dollar in Jacksonville. Dimitri, Juan, and Manny were extremely helpful during the sell and purchase respectively. Already planning to purchase my next Toyota at Coggin. More
by tjwhiting86
Employees Worked With
Juan and Dimitri, Emmanuel Ayemhenre
November 06, 2025
How can it be explained? They said that they only had one key for the vehicle the rav4 it only came with 1 key it was a tradein big lie coming from them.. Beware, they will c They said that they only had one key for the vehicle the rav4 it only came with 1 key it was a tradein big lie coming from them.. Beware, they will charge way over $360 for another 1. I woold not buy a used car from them unless you 2 fobs programed and cut key.My key fob key was not cut for my vehicle.This means this is not original for this vehicle.They lied to me when I asked about the car original key. This is a lie. Used car manager and the others should have checked that the key was cut for the door. They refuse to give me a second key for door with fob and key cut for my car.Terrible custemer service from use car manager he wouldn't even come out to explain to me that its his fault for not checking the new key to be cut for door. Thay LOVE to liy. So my fault for not checking the key fob to fit my door to unblock. Coggin Toyota, at the avenues will lead you in to thinking that thay will help you get what you need but fall short. This is the second time they have misled me or lied to me. I will not be back Buyers Beware. Don't assume you're getting the original key for the car.Check everything. As far as I know, this car probably has other keys out there.Floating around and my car may be stolen one day. More
by AK
Employees Worked With
Kris Stierwalt
