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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,269 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,269 reviews

October 10, 2025

I have bought a lot of new cars in my life and you get worn out of the tactics the dealers employ. I worked with a salesperson named Zack McIntyre at Coggin Toyota and I can only commend this individual, More

by WWat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach McIntyre
September 26, 2025

Warley helped me select a good used car that fit my needs. He was so kind, so helpful and direct with good information to help me with the decision I had to make. Being an 87 year old single woman who More

by Newbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warley De Araujo
September 24, 2025

I was very pleased with my service. My advisor, Darius, was super nice and knowledgeable. In and out as promised. More

by maryloupace3043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius. Service advisor
September 21, 2025

Anton was incredibly helpful and very patient with my situation. I’m extremely grateful for everyone’s help there. More

by am77cunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton
September 18, 2025

We have purchased at least 10 new vehicles and this was our best experience to date. More

by Skeeter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Gacia
September 17, 2025

I appreciate the respect my salesman showed and understood the I knew what car I wanted and didn’t try to bamboozle me with nonsense. I hope all the other people in Coggin are the same. Mr. James w More

by zilawapinski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. James
September 17, 2025

This dealership has very professional employees and no pressure sales. Management is friendly and genuine. Great selection of vehicles. More

by Dion.rodriguez75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton Palaj, Byron Gering
September 16, 2025

Dealership not transparent with financing. Was so bad almost bad cash. Dealership staff had broken English. More

by Topseller7086
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Philip Martin, Adrian Berber-Macias, Chris Bordes, Ali Astraf, David Aiken, Emmanuel Ayemhenre, James D'Ambrosio, Shane Jones, Styx Jenkins, Thomas Meehan
Sep 20, 2025 -

Coggin Toyota at the Avenues responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We aim to provide every guest with clear communication and respectful service. I’d value the chance to speak with you directly and address your concerns. John Clark General Manager, Coggin Toyota 904-470-3701

Sep 20, 2025 -

Topseller7086 responded

Your dealership staff made representations about credit, Rate that wasn’t factual to lead to purchasing the vehicle at a higher rate. It’s one thing to “sell” a higher rate , it’s another to lie about the circumstances that surround the rate to put the customer in a position to where they don’t have another choice. That’s predatory. I want the $740 that you made on rate refunded and the Toyota rubber floor mats that your salesperson promised. You can mail both to the address on file.

September 15, 2025

So far, I have never had a bad experience at this dealership. I’m sure they have their moments but no complaints from me at this time. More

by MR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilhelm
September 14, 2025

Very weak organized visit and the staff was very courteous. I was very pleased with the service More

by Rick.agave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris garcia