
Coggin Toyota at the Avenues
Jacksonville, FL
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Knowledgeable and courteous with timely service I have used Toyota at the avenues service center several times now and each time it is a wonderful experience And I plan on continuing to use the Toyo I have used Toyota at the avenues service center several times now and each time it is a wonderful experience And I plan on continuing to use the Toyota at the avenues service center, thank you Hannah!! More
Not a trustable service If they remove anything, they are not putting back properly. Itns not one time. One time they removed the rubber below the windshield, when I came bac If they remove anything, they are not putting back properly. Itns not one time. One time they removed the rubber below the windshield, when I came back home from service I noticed and I took it back for fixing. One time they filled too much oil, it was giving more smoke...Recently they removed cabin air filter cover, they didn't put it back. It's been happening several times... The are things it's visible to us so we are asking them to fix. Imagine if it's anything related to engine or break? More
Service Rep Ashley Reynolds is superb! Ashley is always accommodating with scheduling service for my Tacoma. Very efficient and professional in all aspects of her job. Highly recommend Cog Ashley is always accommodating with scheduling service for my Tacoma. Very efficient and professional in all aspects of her job. Highly recommend Coggin Toyota for dependable service. More
Why me Bought a new Toyota Tacoma trd from coggin Toyota at the Avenue's. At the present time the truck has 5000 miles on it and coggins service department c Bought a new Toyota Tacoma trd from coggin Toyota at the Avenue's. At the present time the truck has 5000 miles on it and coggins service department can't fix a warranty issue.Service want call me back. They really made buying the truck a great and easy experience, but service is horrible. More
Pleasant no tag team salesmen pressure Coggin Toyota sales , WOW, no pressure ! Our salesman Emmanuel did a great job made a dreaded process pain free. Got a great car for a great deal Coggin Toyota sales , WOW, no pressure ! Our salesman Emmanuel did a great job made a dreaded process pain free. Got a great car for a great deal More
Great Customer Service This was my first visit to the dealership and I will definitely be going back. Hannah was very friendly and took care of all my questions. This was my first visit to the dealership and I will definitely be going back. Hannah was very friendly and took care of all my questions. More
dcclinton@cogginauto.com rocks! Coggin Toyota staff is awesome! D Clinton was very professional and curtious. I will definitely be back 😀 I am a Toyota fan for life!!! Thanks Coggin Toyota staff is awesome! D Clinton was very professional and curtious. I will definitely be back 😀 I am a Toyota fan for life!!! Thanks More
Helpful Service Getting my vehicle serviced is not something I look forward to, but Coggin Toyota makes it a pleasurable situation. They are willing to look for the c Getting my vehicle serviced is not something I look forward to, but Coggin Toyota makes it a pleasurable situation. They are willing to look for the cheapest prices and go the extra mile. The waiting area is comfortable. I really don’t mind going and getting my regular vehicle maintenance. More
Chris Garcia and Rav4 Chris was very attentive and clear in his answers to our questions. The car was humming as I drove home. The car sounds were what I wanted too but d Chris was very attentive and clear in his answers to our questions. The car was humming as I drove home. The car sounds were what I wanted too but did not ask Chris to listen to the car. Since I learned to drive at the age of 23, I began to listen to my car. The stick shift taught me about good and not so good sounds a car can make. I drove automatic after 2002. When we moved to Florida on 2005, we bought our first Toyota . Soccer then we both have driven Toyota cars, usually. a Prius except for about one and one-half years. We came back to Toyota because of the service. Now that we have found Chris, we plan to stay with Coggin Toyota. I value the service and meeting Chris. I have confidence in his articulation of what needs to be done and why. More
Not that great experience Multiple misguiding quotes initially before start negotiations. After quoting the price, they came with actual price which is lot more the previous pr Multiple misguiding quotes initially before start negotiations. After quoting the price, they came with actual price which is lot more the previous prices they quoted. I have to re-negotiate price, which does not have muxh based on previous negotiations. After completing the negotiations, they asked get insurance. Once I added the vehicle on insurance, now they mentioned that I will not be eligible for promotion APR even I have exceptional credit. Which initially they mentioned I will be eligible for. Then I have to run around the banks to get the car loan. I should have dropped getting from here. As I was need in car and dont want to pay rental, I decided that will be rare scenario and went ahead. Once I paid there was no support. No one bothered to give keys, I had to wait for 20-30 mins to get the keys after paid everything. This is my personal experience, might not be with all. If you ask me, probably I might think twice to go back to them. More