
Coggin Toyota at the Avenues
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 3,200 reviews
Some unfortunate surprises Took the car in for an oil change and I’VE been having problems with my A/C. asked them to diagnose the problem and got a 2k estimate for an evaporat Took the car in for an oil change and I’VE been having problems with my A/C. asked them to diagnose the problem and got a 2k estimate for an evaporator and I know it’s a loose a/c hose. I can deal with that, but when my car was ready, I called and texted to have the shuttle pick me up and it never called or showed. The service advisor was pretty good to work with. More
Great Customer Service Jim went above and beyond to make sure we were taken care of from beginning to end. We will buy again from Jim and Coggin. Jim went above and beyond to make sure we were taken care of from beginning to end. We will buy again from Jim and Coggin. More
Oil change Carl was great to work with. Even at the end of s long day he was s pro. He made sure I was updated on the status of my service Carl was great to work with. Even at the end of s long day he was s pro. He made sure I was updated on the status of my service More
Costumer service is awesome Wait time was good and really helpful personal and friendly. John Clark and Carl where really helpful as well thanks Toyota at the avenues for your ex Wait time was good and really helpful personal and friendly. John Clark and Carl where really helpful as well thanks Toyota at the avenues for your excellent service More
Pleasant Chris Garcia made it worthwhile. Customer oriented Job done fast . Area is clean and comfortable. Since to be organized. Lot better than previous tim Chris Garcia made it worthwhile. Customer oriented Job done fast . Area is clean and comfortable. Since to be organized. Lot better than previous times . Thank you More
Great experience to have car serviced! My experience was excellent and boy did their coupons helped! Everyone was so friendly & professional. No doubt I’ll be back for my next service My experience was excellent and boy did their coupons helped! Everyone was so friendly & professional. No doubt I’ll be back for my next service More
Maintenance Check Greg M. at the service desk is amazing! I’ve been twice and each time had him and always felt welcomed and positive about the experience. He is an aw Greg M. at the service desk is amazing! I’ve been twice and each time had him and always felt welcomed and positive about the experience. He is an awesome guy! The service was quick and they hve a very nice waiting area. More
Great first time visit at Coggin Toyota Usually I go to Arlington Toyota but when they informed me that they are only doing the Takata airbag recall repair Mon-Fri 7am-10am I had to go elsew Usually I go to Arlington Toyota but when they informed me that they are only doing the Takata airbag recall repair Mon-Fri 7am-10am I had to go elsewhere. Coggin has a much larger & nicer service waiting area cafe included, a more streamlined check in process and friendlier staff. Amanda was great as was the other service advisor who helped me whose name I unfortunately can't remember. My husband and I will be bringing our vehicles here from now on and I hope they poach more of Arlington Toyota's customers due to their unwillingness to prioritize this dangerous recall's customers needs. More
Brakes checked Easy to make an appointment. Friendly and helpful service technicians. Comfortable waiting room with fresh coffee and even a cafe. All service rec Easy to make an appointment. Friendly and helpful service technicians. Comfortable waiting room with fresh coffee and even a cafe. All service recommendations are sent to you via text, so you can either add the services or choose to do them at another time. More
Efficient, courteous, very helpful. Appointment was easy to make, check in was good, asked immediately if I needed a ride or would wait, handled it quickly, called when car was ready and Appointment was easy to make, check in was good, asked immediately if I needed a ride or would wait, handled it quickly, called when car was ready and no issue with dealers program of prepaid 2 years service! More