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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,255 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,255 reviews

March 29, 2024

Elmedin was polite, professional, and helpful. Looking forward to future appointments at this location, thanks. More

by Jax101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmedin Gojkic
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March 29, 2024

Always works with there guests . I give them exactly services. Ron is a great service More

by Kathyskeeperz50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny is a great service manager
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March 28, 2024

Clean, quiet waiting area. Knowledgeable service representative, respectful and informative. Fair pricing. Darius was terrific representing the company, explaining findings More

by swilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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March 28, 2024

We had a great salesperson named Fred, and Tony in financing was also great. No hassle just worked with us and quick decisions. More

by jwc10s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Shiroka
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March 28, 2024

Very pleasant and quick. John Schaefer was very pleasant and personable. Getting car wash was a very pleasant surprise. More

by Jackavery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schaefer, John
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March 27, 2024

Don't believe mechanics actually did what they were suppose to do sorry but not recommended I have service that I just paid for a month ago. More

by Not satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
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Apr 03, 2024 -

Coggin Toyota at the Avenues responded

Thank you for sharing your concerns. I'm Jonathan Masanto, the Service Manager. I apologize for any doubts you have about the work performed by our mechanics. It's important to us that you feel confident in the service provided and that all necessary tasks are completed to your satisfaction. We take your feedback seriously and are committed to ensuring that our services meet your expectations. I would like to personally review the work done on your vehicle and address any issues you may have. Please reach out to me directly at 904-470-3730 so we can discuss this further and work towards a resolution that restores your confidence in our service. Your satisfaction is important to us, and we are dedicated to providing quality service and addressing your concerns. I look forward to the opportunity to speak with you and ensure that you are completely satisfied with the work performed on your vehicle.

March 26, 2024

Wonderful customer service. Sales team to finance team are great. It was a great experience at the showroom. Best Toyota show room. More

by Rama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ayemhenre
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March 25, 2024

Overall positive experience with service department although inspection was not completed in timely manner. Once inspection completed, service was timely More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John. Service advisor
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March 23, 2024

I bought a 2021 RAV4 Hybrid and love it. My sales person, Esmond, was very thorough during the delivery. I work with Christopher Garcia in service and trust him. He’s straight forward and ho More

by FalconDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Garcia, Esmond
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March 20, 2024

Service was prompt efficient and all matters that were asked to be attended was done so properly. Company representative that I dealt on check in was knowledgeable and polite. More

by michaelbenjmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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