
Coggin Toyota at the Avenues
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 3,195 reviews
Service As always the service reps are always nice and helpful. They get you in and out in a timely manner, with making sure your leaving happy. As always the service reps are always nice and helpful. They get you in and out in a timely manner, with making sure your leaving happy. More
Fast for being busy Ron was very nice and helpful. Being around the holidays they were very busy but the team got me out of there faster than they thought. Ron was very nice and helpful. Being around the holidays they were very busy but the team got me out of there faster than they thought. More
Jenny was a pleasure to work with. Jenny from the rental was very helpful and ensured my drop off, rental and pick up process were as streamlined as possible given all the challenges we Jenny from the rental was very helpful and ensured my drop off, rental and pick up process were as streamlined as possible given all the challenges we encountered with the lack of communication w other associates. She took it upon herself to make sure I was taken care of beginning to end. More
5000 Check As a Boston born wise guy, I've always despised car dealerships. But I have bought 2 cars in the last few months and believe it or not, am very sati As a Boston born wise guy, I've always despised car dealerships. But I have bought 2 cars in the last few months and believe it or not, am very satisfied, not only with the vehicles, but now with the Service Department. Hannah, my service tech today was awesome, very personable and nice. Obviously with 2 new cars there haven't been any issues so we will see down the road. But so far, the gang at Coggin has done a great job. More
My experience with the service department On Wednesday, November 14, I had my service appointment for our 2016 Corolla LE. This was the last complementary service for the car. My service repr On Wednesday, November 14, I had my service appointment for our 2016 Corolla LE. This was the last complementary service for the car. My service representative is Ruben, and he takes care of us very professionally and fairly. My rating has nothing to do with him per se it is in regard to the actual dealership sales department. We feel when we acquired this lease we did not have to do so. My wife and I feel that we should have a different vehicle and not be forced into a lease. It all had to do with a lousy Remote key, which we will discuss with the dealership upon the completion of this lease. If we would even consider purchasing the car that we have or another from the dealership, that is the reason why I put NO as a recommendation for this dealership at this particular point in time. More
WiFi and coffee while you wait Location is very easy to get to. The waiting area is clean and there is a coffee and snack bar. wifi works. Need better appt system Location is very easy to get to. The waiting area is clean and there is a coffee and snack bar. wifi works. Need better appt system More
Routine service My experience at Coggin Toyota was awesome and very pleasing. The service provided by Gary M. was outstanding. Thank you for the quick and efficient s My experience at Coggin Toyota was awesome and very pleasing. The service provided by Gary M. was outstanding. Thank you for the quick and efficient service! More
Excellent Duane was professional and did a great job showing us all the features of our new car. I would recommend him to my friends and family Duane was professional and did a great job showing us all the features of our new car. I would recommend him to my friends and family More
Oil change Work was completed quickly and efficiently. Text notification of vehicle inspection and recommended services is an effective and appreciated method of Work was completed quickly and efficiently. Text notification of vehicle inspection and recommended services is an effective and appreciated method of communicating while waiting. Service manager was kind and professional. Waiting area was clean. More
Customer Experience The service department and their staff are always courteous and professional. They go out of their way to make sure all of my concerns are addressed a The service department and their staff are always courteous and professional. They go out of their way to make sure all of my concerns are addressed and my questions are answered. Chris Garcia is the best! More