Coggin Toyota at the Avenues

Excellent service! Brittany in the Service Department at Coggin Toyota at the Avenues delivered excellent quality customer service! I highly recommend her and the servic Brittany in the Service Department at Coggin Toyota at the Avenues delivered excellent quality customer service! I highly recommend her and the service department! They go above and beyond! More

Good place for service Coggin Toyota is my preferred place to service my car. I have been going there for 2 years. Though it's still pretty good but I could sense a decline Coggin Toyota is my preferred place to service my car. I have been going there for 2 years. Though it's still pretty good but I could sense a decline in their customer service. Hopefully they address it soon. More

Very professional Ron was very knowledgeable and kept me informed. Car was ready when promised. Was honest about what needed to be done and what priority. I will return Ron was very knowledgeable and kept me informed. Car was ready when promised. Was honest about what needed to be done and what priority. I will return because of the service I received More

Extremely knowledgeable sales (Anthony) I will write this transaction int two parts the sales experience and then my experience with the credit team number 1. one the sales team was amazi I will write this transaction int two parts the sales experience and then my experience with the credit team number 1. one the sales team was amazing we had Anthony was our sales person he was extremely knowledgeable in the car all the functions answered all of our questions low pressure no worries the sales manager again was very easy to communicate with, we did negotiate the price at everything came out great fair I was happy with that experience 2. the credit department was a poor experience, I have above average credit I had a credit score over 800 and I was treated like I had a credit score of 600 I feel that The credit representative (Frank) was misinformed possibly new to the company personality could use improvement even though he smiled I didn’t feel the words were smiling it was extremely long process I wanted a particular rate I felt that it was fair they came back three times with the higher rate and I felt that I was deserving of better so I decided to go to my own bank to obtain a rate and I ended up closing on the car and they (Coggan) lost out all the financing because they couldn’t just negotiate the rate that I wanted, their loss again everyone else was fine... 3. the process took way too long! It should not take 4 hours to close purchase on a car.. next time I’ll try completely online purchase.. The purchase part of the process should be more efficient.. (Amazon experience) get with the times .. Again the sales person Anthony was outstanding!!! More

Always great service Been using this dealer service since purchasing 2013 Prius. Have followed maintenance recommendations as specified in manual. Although some service pe Been using this dealer service since purchasing 2013 Prius. Have followed maintenance recommendations as specified in manual. Although some service personnel have changed the customer treatment has remained constant. Services recommended and their cost are always explained before performed. All employees I’ve dealt with have been pleasant, professional, and knowledgeable. I highly recommend this dealership. More

Oil change Showed up without an appointment and they got me finished up ahead of their estimated job time. The price on service seems to have gone up but the qu Showed up without an appointment and they got me finished up ahead of their estimated job time. The price on service seems to have gone up but the quality of the service is good More

Service Kimberly Jones is the.best and best really like the text messaging system that the dealership uses to comkunicate with service customers. This is a ve Kimberly Jones is the.best and best really like the text messaging system that the dealership uses to comkunicate with service customers. This is a very nice facility as well. More

Oil change Great customer service from Ron and Ashley in the service department. Very friendly and ready to help even though I didn’t have an appointment. Great customer service from Ron and Ashley in the service department. Very friendly and ready to help even though I didn’t have an appointment. More

Best dealership we have ever had!♡ People at Coggin Toyota at the Avenues are very helpful. They are true to their words..When we bought a brand new CHR few months ago and they said it People at Coggin Toyota at the Avenues are very helpful. They are true to their words..When we bought a brand new CHR few months ago and they said it comes with 2yrs free service with carwash...In my surprise they will charge extra for detailing and vacuum..Ron Poblacion and his crew were very helpful..we are so impressed on his work that he takes so much pride..I set up appointment and they took care of us in a very timely manner..We highly recommend them! More

Service work Greeted quickly in service bay. Taken to my service writer Ashley. She was an expert at her job. Everything went smoothly. The wait time was minimal Greeted quickly in service bay. Taken to my service writer Ashley. She was an expert at her job. Everything went smoothly. The wait time was minimal even though it appeared to be busy. More