Coggin Toyota at the Avenues

Quality of service is slipping Bought my car at Coggin Toyota in 2016, the service then was 5 star. This last visit my experience was less than stellar I was given the run aroun Bought my car at Coggin Toyota in 2016, the service then was 5 star. This last visit my experience was less than stellar I was given the run around to get my windshield cowl repaired even though it was brought to the dealerships attention a couple of times The matter was resolved after I contacted the corporate office and informed them of this issue. Still had to pay out when the matter should have been fixed free, the dealership did not replace the cowl. Just glued down the existing cowl. Sad the service was better, management has improvements to make More

Two and a half hours to sign paperwork Duane Clinton was great bought from him before. Things went down hill when it came time to see the finance guy. We waited for two hours. Observed t Duane Clinton was great bought from him before. Things went down hill when it came time to see the finance guy. We waited for two hours. Observed three finance guys walking around taking their time. It was only when I decided to leave did they take me back to do 15 min. Of paperwork. It shouldn’t be that hard. Oh, when I got in the car to leave the tire light was on. More

It was alright Sales person was nice. It was a long day but at the end I got a truck. Satisfied now I can carry my kids in my truck!! Sales person was nice. It was a long day but at the end I got a truck. Satisfied now I can carry my kids in my truck!! More

The best customer service Coggin Toyota always provides is with great customer service and high quality work. We leave knowing our car is running at top performance. Always a p Coggin Toyota always provides is with great customer service and high quality work. We leave knowing our car is running at top performance. Always a pleasure doing business with Coggin Toyota. More

Oil change My service advisor was top shelf. Impressive dealership with a great service facility. The area is very clean and has sufficient bays to handle a larg My service advisor was top shelf. Impressive dealership with a great service facility. The area is very clean and has sufficient bays to handle a large volume. More

Excellent! service Ruben is a wonderful rep! listens and he has been my rep for over 15 years. That is why I only use coggin for service. Ruben is a wonderful rep! listens and he has been my rep for over 15 years. That is why I only use coggin for service. More

Service Department Jury still out. Second time there and they have yet to run car thru comp car wash. Part dropped off driver’s side bumper and has cause damage to insid Jury still out. Second time there and they have yet to run car thru comp car wash. Part dropped off driver’s side bumper and has cause damage to inside of tire well. I only have 7200 milled on mr CH-R and 100,000 mile bumper to bumper coverage and was told it’s not covered ! But, said they will check with Toyota. More

service department Amanda checked me in. She was very helpful. explained the process for diagnosing my car problems. They offfer a daily rental for $15. i was able to ke Amanda checked me in. She was very helpful. explained the process for diagnosing my car problems. They offfer a daily rental for $15. i was able to keep the rental over night. Very convenient! i decided not to do the repairs so i cant comment on that. Prices quoted seemed quite high More

Car care Mr. Simo, always take care not only my car but check to see is all well with the customer even talk about the Yankees, am not a fan but I wouldn't tru Mr. Simo, always take care not only my car but check to see is all well with the customer even talk about the Yankees, am not a fan but I wouldn't trust anyone else with my car. More

Bumpy start, excellent finish After a few missed opportunities unpin initial contact (ineffective website listings and uninformed chat rep, etc), once I made human-to-human contact After a few missed opportunities unpin initial contact (ineffective website listings and uninformed chat rep, etc), once I made human-to-human contact with this dealership, they came through on every point for me, with great attention to detail, and care for my unique situation. If you’re going to deal with these folks, go in and see them in person—the website will only frustrate you. Once you do, you won’t be disappointed. More