
Coggin Toyota at the Avenues
Jacksonville, FL
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Good with caveats Second car I’ve bought at Coggin Toyota. Good dealer overall although you do have to bicker back and forth a lot to get a good deal. Also, when buying Second car I’ve bought at Coggin Toyota. Good dealer overall although you do have to bicker back and forth a lot to get a good deal. Also, when buying a used car, they leave the gas tank empty. It’s a small thing when buying something as expensive as a car, but who wants to have to stop at the gas station on the way home? When I mentioned the gas light was on when I was taking delivery of the car, my awesome sales person Kendrick, offered to pay for some gas out of his own pocket. Heck no I wouldn’t accept that, the dealer should put gas into it, not hard working salespeople. More
Overall good experience. Shopping for a 2018 Toyota Highlander SE. Contacted and visited several Toyota dealerships. Had an overall good experience. We appreciated that the Shopping for a 2018 Toyota Highlander SE. Contacted and visited several Toyota dealerships. Had an overall good experience. We appreciated that the sales people were not pushy and were able to answer our questions satisfactorily. Worked primarily with Kendrick Bibbs and Craig. Kendrick did a fantastic job and provided superior service. He went above-and-beyond by coming in on his day off (a Sunday, no less) to complete our sale. We really appreciated his easy-going sales approach and his product knowledge was great. Craig and Kendrick were better than I expected when it came to price negotiation. We felt that they represented the pricing as fairly as could be expected from a car dealership. The overall value from Coggin is not determinable...but this could be said of any dealership. Consumers can never accurately know if the deal they are getting is poor, average, or above average. I am only 100% positive that Coggin Toyota made a profit in our transaction. And thus far, we are satisfied with our vehicle. Thank you again to Kendrick for going the extra mile and thank you to Craig for working the numbers! More
O3 4Runner Maid did a great job. Look forward to dealing and working with him moving forward to keep my truck looking & running it’s best at all times . Thank yo Maid did a great job. Look forward to dealing and working with him moving forward to keep my truck looking & running it’s best at all times . Thank you! More
25,000 mile maintenance In and out in under an hour. They text you any recommendations and you choose if you want to do them or not. No pushy sales. Waiting area clean and pl In and out in under an hour. They text you any recommendations and you choose if you want to do them or not. No pushy sales. Waiting area clean and plenty of seating. Made to order foods and drinks also a great. More
Dependable, friendly service I needed routine maintenance today on my 2015 RAV 4. The waiting area is comfortable and a snack counter and small cafe is available. I needed additio I needed routine maintenance today on my 2015 RAV 4. The waiting area is comfortable and a snack counter and small cafe is available. I needed additional service which extended my wait time so I was able to rent a vehicle for a mere $15 for the day until my vehicle was ready. My service rep was very helpful and courteous. More
Extra steps I never have any issues with the service department performance however this time was a little different. I came in for a basic oil change and tire I never have any issues with the service department performance however this time was a little different. I came in for a basic oil change and tire rotation that as always goes smoothly, While I was having an excellent BLT at the lunch counter I was approached by the mechanic, Derek, performing the service and tire rotation on my car who recognized my name (as a repeat customer) he took a few extra steps to personally caution me that my Front brake pads are thin at 3mm And that he was recommending that I replace them and also noticed my wiper blades were old that he already took care of. His point was well taken, So I got with Ben my service contact and told him do the Pads as Derek suggested, along with the rotor resurfacing. Ben suggested that the brake fluid be changed. I really appreciate those extra steps he took for purposes of my safety. Stuff like that has a thousand glowing edges For Toyota in general and specifically your dealership Thank you PS. I noticed a HUGE DIFFERENCE ! I was unaware How weak my brakes were getting More
It was a great day st Coggin at the Avenues I was greeted upon arrival and taken to Christopher Garcia’s office. Christopher checked me in quickly after answering a couple questions. I was able I was greeted upon arrival and taken to Christopher Garcia’s office. Christopher checked me in quickly after answering a couple questions. I was able to do some banking work in the short time my Highlander was checked, tires rotated and washed. Thank you for a pleasant visit. I love my Toyota Highlander. (The box for type car serviced will not open).! More
Perfect. Fast. Thorough. My service writer is the best. Great service. Charlie Rhodaback, my service writer has been taking care of my cars for several years and makes the trip so easy. Also , being able to Great service. Charlie Rhodaback, my service writer has been taking care of my cars for several years and makes the trip so easy. Also , being able to get a rental car right at the dealership is a big convenience. More
Service Center I had been going to Keith Pierson Toyota for over 10 years, until my nephew highly recommended Ashley Reynolds, as an outstanding service advisor. As I had been going to Keith Pierson Toyota for over 10 years, until my nephew highly recommended Ashley Reynolds, as an outstanding service advisor. Ashley and her team completed a detailed service and my 2000 4Runner runs perfectly. The military discount rates Coggin Toyota offered is the best. Coggin Toyota and Ashley have won me over! More
Friendly and knowledgeable staff Ben was thoroughly helpful and was able to explain everything in a professional and honest manner. I really appreciate Ben taking the time to explain Ben was thoroughly helpful and was able to explain everything in a professional and honest manner. I really appreciate Ben taking the time to explain and show what needed to be replaced. More