
Coggin Toyota at the Avenues
Jacksonville, FL
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Great fast service Service is always reliable and fast at a good price. Ruben always take good care of me and my cars, he is very knowledgeable and courteous. Service is always reliable and fast at a good price. Ruben always take good care of me and my cars, he is very knowledgeable and courteous. More
Everyone was kind, helpful and answered all our questions. My husband and I were in the market for two cars and we were able to get what we needed at the price we could afford. My husband and I were in the market for two cars and we were able to get what we needed at the price we could afford. More
Superb Efficient 30k service. Jessica the shuttle driver a pleasure, Maied the service advisor is an asset to Coggin Toyota. Would be nice to get this kind Efficient 30k service. Jessica the shuttle driver a pleasure, Maied the service advisor is an asset to Coggin Toyota. Would be nice to get this kind of service everywhere! More
Great experience Very nice people to deal with, I enjoyed the time I was there. Bernie was very helpful showing me how everything on the car worked!! Thank You! Very nice people to deal with, I enjoyed the time I was there. Bernie was very helpful showing me how everything on the car worked!! Thank You! More
Great customer service! Michael Ottey did a wonderful job of showing me all of the vehicles I was interested in. His extensive knowledge of all the vehicles Toyota has to of Michael Ottey did a wonderful job of showing me all of the vehicles I was interested in. His extensive knowledge of all the vehicles Toyota has to offer is excellent. I've been to 3 other Toyota dealerships and I purchased from Coggin only because of him and the service he provided. Very satisfied with my purchase and his service! More
Complete satisfaction Knowledge of the Salesman on the product I purchased far surpassed that of the two dealerships we had previously visited. The initial arrival at the d Knowledge of the Salesman on the product I purchased far surpassed that of the two dealerships we had previously visited. The initial arrival at the dealership was very low key, not Hello I need you to fill out this visitation form before I show you a vehicle. It was very appreciated! More
New car purchase Now that my husband's new truck is in the shop two days after purchase and he's being told it could be 4 days to replace a sensor I have an issue. Thi Now that my husband's new truck is in the shop two days after purchase and he's being told it could be 4 days to replace a sensor I have an issue. This isn't acceptable. We were pressured into completing this survey before he even went to the finance office. Today the salesman should have been more involved with service to make sure this was taken care of timely. So I felt this survey needed to be edited. I still believe the deal he received could have been better I now believe the customer service needs some work as well. More
Excellent service department I went there to have a couple of spare keys made for my car and while I was there, I inquired about a recall that was taking place regarding the airba I went there to have a couple of spare keys made for my car and while I was there, I inquired about a recall that was taking place regarding the airbags on my car and I explained that I had asked other dealers and was informed that the part wasn’t available yet. The person who was helping me then went out of his way to check and see if the parts were indeed available and that they were going to take care of the issue as well so that I would not have to make a return trip. He really took the time to check on my inquiry instead of just giving me the same response that I had received from other Toyota dealers in the area, and I genuinely appreciate him going above and beyond to make sure that I was taken care of. I will definitely recommend this dealership to other people after the excellent service I received while I was there. More
Great service and great all around dealership. Esmond was very helpful in doing our deal. He knew we were from out of town we drove all the way from tampa to go to and great all around dealership. Esmond was very helpful in doing our deal. He knew we were from out of town we drove all the way from tampa to go to this dealership because my dad had such a great experience there. We were not disappointed. More
Excellent customer service The service representative was very nice and knowledgeable. Fast service. The place was very clean. Information was ver accurate. Thanks for all the h The service representative was very nice and knowledgeable. Fast service. The place was very clean. Information was ver accurate. Thanks for all the help provided. More