
Coggin Toyota at the Avenues
Jacksonville, FL
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First time buying This dealership is amazing! My brother in law used to work at Toyota at the avenues and he referred me here. Coming in I was nervous and hoping to le This dealership is amazing! My brother in law used to work at Toyota at the avenues and he referred me here. Coming in I was nervous and hoping to leave with a new car and after speaking to my sales consultant Daniel Reinelt I will definitely refer this place to my friends in the future! He was extremely helpful through the whole process and patient with us first time buyers. 10/10!! More
Excellent experience at Coggin Toyota Just went to look but ended up buying last 2017 new Higlander on lot. Samer Azzrak very knowledgeable, patient salesperson. He's the reason we bought Just went to look but ended up buying last 2017 new Higlander on lot. Samer Azzrak very knowledgeable, patient salesperson. He's the reason we bought a car. More
They don't tell u the truth They just flat out lied to me......I would never thought they would do that. Would never ever recommend no one to go there with credit issues. They li They just flat out lied to me......I would never thought they would do that. Would never ever recommend no one to go there with credit issues. They lie to you to get you in then they disappoint u More
Fast experience Great service via email, text, and phone. I basically worked out everything via text before paperwork - super easy! My only negative would be I had to Great service via email, text, and phone. I basically worked out everything via text before paperwork - super easy! My only negative would be I had to repeat my situation and forms multiple times to multiple people - seemed unorganized. That being said, they got me out within two hours and overall friendly - so that made up for it. Thanks! More
Knowledgeable sale people Emmanuel and Duane both were very professional and take their time to choose the right vehicle for us. They show us how to use all the features on our Emmanuel and Duane both were very professional and take their time to choose the right vehicle for us. They show us how to use all the features on our new vehicle. I will highly recommend them both. More
New truck Leaving with a Tundra, happy with the service. I didn't like the initial offer and they came back with something better. The lot could use more our Leaving with a Tundra, happy with the service. I didn't like the initial offer and they came back with something better. The lot could use more our a truck selection. More
Best Sales Experience I have bought several vehicles in my lifetime, but none quite like this. Zack Salem which was my Salesman or should I say, my Consultant helped me fin I have bought several vehicles in my lifetime, but none quite like this. Zack Salem which was my Salesman or should I say, my Consultant helped me find the best vehicle that fit my budget. I told what I was looking for and what my budget was and after a few test drives, I found the one I wanted and when we went back into the office to discuss the price and my pmts were within $10 of were I needed to be. I was happy and was ready to sign. Zack had told me we may be about $15 to $20 higher than were I was trying to be as far as payments, because I had picked a vehicle out that was a little more expensive than what I initially had wanted and I completely understood since I was aware before we went back to his office. He showed me all the features of the vehicle once again before I left and I came home a happy person. All car deals should work out this way. Thanks for all your help! More
Bait and switch We had looked at a used 2016 Corolla at your dealership. We were very interested and our granddaughter was thrilled. Mike called Kendrick this morning We had looked at a used 2016 Corolla at your dealership. We were very interested and our granddaughter was thrilled. Mike called Kendrick this morning and he was assured the car was still on the lot. We went to get the car and take it to our mechanic to have it checked out. When we got to Coggin we were told the Kendrick wasn't there. He finally showed up and said he was at Starbucks. He is on his computer and then tells us he has bad news. That the car was sold. We are both very irritated. He says he has another car for us to look at. If our granddaughter didn't have her heart set on that Corolla we would have walked. He assures me the other car is the same color, price, and same mileage. When he shows us the car it is a different color. We feel like we were lied to and we will NEVER buy a car from this salesman or dealership. These are the kinds of people and places that make people dislike buying a car. More
Awesome Sales Experience Esmond and James were awesome. Extremely efficient and met my parameters later out from the start. Not pushy, just helpful. They were great, now my fa Esmond and James were awesome. Extremely efficient and met my parameters later out from the start. Not pushy, just helpful. They were great, now my father and I have both purchased a vehicle from Esmond. More
Amazing knowledge and service Fred was our sales agent and his knowledge of product and ability to answer questions was great. But even more, his sincere, caring, friendly, and pro Fred was our sales agent and his knowledge of product and ability to answer questions was great. But even more, his sincere, caring, friendly, and professional demeanor was paramount. We are thrilled with our van purchase and the congenial spirit of sales that we received. It was an actual pleasure to buy a car here. More