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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,212 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,212 reviews

January 08, 2024

The staff members were friendly, knowledgeable and efficient! The work done was top notch! I had a great experience and I definitely will return! More

by zdavenport4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
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January 07, 2024

No pressure sales. Super easy financing process. Very responsive sales rep. Would buy there again. More

by jentinger11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ayemhenre
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January 07, 2024

Easy conversation and explanation in every part of the process with the maintenance also great customer service More

by italotorres60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Boykin
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January 07, 2024

The gentleman in the service department was awesome! He got my car in quickly to be serviced and answered all my questions. More

by ssmothers72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
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January 05, 2024

I brought my care in for the regular 5,000 mile service. Chris Boykin was my service representative, and he was very personable, professional and informative. He advised what service was suggested and the More

by chlpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service I received from Chris Boykin was excellent
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January 05, 2024

They listen, they care, they want to make you happy, and stop at nothing to achieve this. More

by DKM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gering
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January 05, 2024

This has been the best experience as far as service . Quick, Fast, Accurate. Highly recommended Coggin ! More

by brittany_barefoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris H
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January 05, 2024

Customer service is fantastic, the wait time was minimal and my service rep Chris is thorough and helpful for all service on my vehicle. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Department
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January 05, 2024

This dealership is very good , making an appointment is alway the best thing , quick and fast More

by Jbl9663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius D
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January 04, 2024

Good experience through texts and decent once I was at the dealership. After the sale, the salesman was non responsive to answer additional questions More

by bjank38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Myers
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Jan 11, 2024 -

Coggin Toyota at the Avenues responded

I apologize for the long wait and the issues you encountered during your service appointment. It's our goal to provide timely and efficient service, especially for those with scheduled appointments. The situation you described with our technician is concerning and not reflective of our standards. I would like to address this matter personally. Please contact me at your earliest convenience so we can discuss a way to make this right. Jonathan Masanto, Service Manager 910-644-7033.

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