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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,192 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,192 reviews

December 27, 2023

DJ took care of the service on my wife's Highlander. Got me in on time and turned around quickly. They did a complete inspection and gave me some items that were coming due to plan for. No high pressure More

by cjbanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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December 27, 2023

Great service today! Christopher Garcia was both thorough and personable. No surprises, just the way I like it. More

by JTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
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December 24, 2023

Christopher Garcia is top notch. He's the reason we keep coming back to Coggin service. More

by ndkohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Garcia
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December 23, 2023

Great service dept, always pleased after leaving after my car service, workers are always very helpful More

by Peteyt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob T
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December 23, 2023

Recent service of my Tundra was outstanding. Jacob took great care of us and the truck was serviced quickly. He even made sure my truck got washed! More

by Cookie6392tirnanog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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December 22, 2023

The staff at the service department is awesome. The staff in the sales department, not so much, at least in my experience. I’ve never been able to reach a deal at Coggin Toyota because they always More

by Hector Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ayemhenre
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Dec 28, 2023 -

Coggin Toyota at the Avenues responded

Thank you, Hector, for your review and for acknowledging our service department staff. I'm sorry to hear about your experience with our sales team. Consistency and transparency in communication are key, and I apologize if we did not meet these standards during your interactions. I am committed to addressing these issues. Please contact me directly to discuss how we can regain your trust. John Clark, General Manager (904)337-6618.

December 21, 2023

Pretty long waits for average service. Over 3 hours for oil change and tire rotation but other than that it turned out alright. More

by chloe chop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Aiken
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Dec 27, 2023 -

Coggin Toyota at the Avenues responded

Thank you, Chloe, for your review. I apologize for the longer wait time you experienced at Coggin Toyota at the Avenues. We aim to complete services promptly, but sometimes delays occur due to various factors in our workflow process. We're working to improve efficiency to better serve you. Your feedback is appreciated and helps us in this effort. Please contact me directly if you'd like to discuss this further. John Clark, General Manager (904)337-6618.

December 20, 2023

It was easy to make appointment, quick responses, accepted my coupon, friendly and welcoming staff and environment More

by Alexandercarlosacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller
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December 20, 2023

All around the service was excellent, staff is very friendly and helpful. My car was serviced much quicker than I expected. I will continue to get all my car service at this dealership. More

by cesar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob tabacek
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December 19, 2023

Thanks to manny first of all for helping my mother a year ago. And doing the same thing for me this year. The staff at Toyota at the avenues are great! Such Respect, compassion. Sales,mangers,service. More

by Gator77mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ayemhenre
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