Coggin Toyota at the Avenues

My husband and I worked with Steven Barba and he was great. He was very patient and he didn't try to talk us into something else. Steven was never "pushy" like most salesman are. He went out of his way great. He was very patient and he didn't try to talk us into something else. Steven was never "pushy" like most salesman are. He went out of his way to make sure we were happy even after the sale. When my husband and I left, we both agreed it was the best car buying experience we have had. More

I had to inquires one to Coggin at the Avenues and one in Daytona. They both come to find out are fighting each other for a car I wanted. Daytona offered me $33900.00 for the car and Coggin $34500.00. Coggin Daytona. They both come to find out are fighting each other for a car I wanted. Daytona offered me $33900.00 for the car and Coggin $34500.00. Coggin was able to get the car and refused to let Daytona have it or pass on getting it from the original dealer who had it. Of course they wanted to sell me the car, I understand however Coggin would not match Daytona because they knew i wanted the car and had the upperhand. I think that is pretty crappy and will never buy from them nor take my other 2 Toyota cars for service to them. I have been to their service dept and they are really good people but I'm done with Coggin. Look other places before buying here! You can get better deals! The person I worked with was named MATT but had to put a name down above. Matt was not listed so I don't mean to throw this guy under the bus but he is a sells manager and may be the one who really was behind it More

I had come to this dealership before and they scratched my rim with the gun used to take off the tire. I came back for another tire rotation and told them my concerns. I was sitting outside in the service my rim with the gun used to take off the tire. I came back for another tire rotation and told them my concerns. I was sitting outside in the service bay on the ground ( too noisy to sit inside, plus it was cold and I wanted to sit in the sun) I saw some guy walking up to me Ad he kneeled down next to me and said " I'm the guy working on your car, I promise I'll do everything by hand and be very careful" and I thought that was the sweetest thing ever. Awesome people here. More

My husband and I knew what we wanted when we went to the dealership. We were "shopping" though, as we felt we wanted to look at all the dealerships in the Jacksonville area before making our decision. It to dealership. We were "shopping" though, as we felt we wanted to look at all the dealerships in the Jacksonville area before making our decision. It took several hours, but with Greg Alderman's kind and patient ways of dealing with us as customers, we ended up buying a car. We got more than we expected to buy, for a price that was acceptable to us. Josh was friendly, helpful, eager, etc. I have never heard negative things about this dealership and now I know why! More

I have not purchased many new cars/trucks, and generally my buying experience at the dealerships left me feeling like I need a shower. This is NOT the case here at Coggin Toyota. Let me explain the proces my buying experience at the dealerships left me feeling like I need a shower. This is NOT the case here at Coggin Toyota. Let me explain the process I went through and why I am taking the time to write a review. 1. I researched what I wanted on-line, discussed with my wife her wants in a vehicle. 2. We made a decision that we wanted a Tacoma Double-Cab Pre-runner. 3. We wanted the base model Pre-Runner and had a set price. I was contacted by Bill on the phone. I told him that I wanted XX for my trade-in as I have the exact KBB value, and know my payoff. I pregave him the Vin Number and let him know our credit rating approximation. I also told him, that my wife and I will not sit down for hours negotiating, either it is a good offer that needs a bit of tweaking, or we will just explore other offers. I also asked that Bill have these vehicles ready for showing when we got there at our appointment. Let me tell you what, the salesman Bill listened to us clearly. He had all of the information we needed ready. We did not sit down and fill out a ton of paperwork, instead he took us right to the truck. We test drove the vehicle, and it ran perfectly, had even more features than I originally looked for, and the price was on par with our needs. We sat down and told him we were interested and to get us an offer. He came back and brought us numbers almost EXACTLY as I thought they should be. I could not believe it. I am sure I could have knocked him down a little more, but I knew that the offer was pretty much the best up front offer I have ever seen. I told him, those are the numbers we worked out at home, the interest rate was what we expected, and the price was actually 1000.00 less than our expectations. We signed. This whole process took less than 2 hours from start to finish. Bravo! All other dealerships (in particular Jacksonville, Chrysler Jeep Dodge) needs a lesson in how to treat customers. More