
Coggin Toyota at the Avenues
Jacksonville, FL
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I am 47 years old and this was the 22nd vehicle I have purchased. This was by far the very best experience I have ever had buying a vehicle. The salesman (Mr. Barry Levine) and the New Car Director (Mr. purchased. This was by far the very best experience I have ever had buying a vehicle. The salesman (Mr. Barry Levine) and the New Car Director (Mr. Greg Alderman) were both very polite and incredibaly easy to work with. The entire staff had a very low stress, low pressure attitude, and I would recommend them to anyone who is looking to purchase a vehicle. More
We had been in a auto accident and everyone at the dealership was very concerned and helpful. In a situation like this, when you are really not planning to buy a car they (all) were very helpful. Mi dealership was very concerned and helpful. In a situation like this, when you are really not planning to buy a car they (all) were very helpful. Mike, a new sales person, was great! This is our 3rd Toyota and we have been pleased with all. More
This is my 3rd new car purchase from Coggin Toyota in the past 5 years. I find the experience both rewarding and stress free! Not once have I felt pressured in the sale or pushed to buy something I did not w past 5 years. I find the experience both rewarding and stress free! Not once have I felt pressured in the sale or pushed to buy something I did not want. All my needs in a new vehicle have been addressed with very professional concern. You actually feel like family when dealing with the dealership. In particular Greg Alderman has been extremely helpful on the last 2 purchases. I feel like Greg has my best interest in mind in balance with the dealership's business interest as well. Bill Grondzik has also been very helpful over the years. I pass on to family and friends that Coggin Toyota is the place to go if you want to buy a vehicle at a great price and to also be treated with respect and friendliness! I drive a fair distance to buy from Coggin Toyota and actually pass by other Toyota dealerships that I have felt very uncomfortable with in the past. Coggin Toyota will continue to receive my business in the future and I feel like I have some good friends there! A. Lee More
Everyone in the dealership was professional, friendly, and extremely knowledgeable about their posistions. Mike was the best sales person ever! And Justin, just joined your dealership was helpful and pr and extremely knowledgeable about their posistions. Mike was the best sales person ever! And Justin, just joined your dealership was helpful and prfofessional and either of them we not to pushy. More
I spent almost an entire month looking for a very specific vehicle. After feeling jerked around by a few local dealerships, I decided to expand my search nationwide. It was on eBay (of all places) th specific vehicle. After feeling jerked around by a few local dealerships, I decided to expand my search nationwide. It was on eBay (of all places) that I discovered Coggin Toyota. I received prompt replies from Juan, the internet sales manager, after sending a couple of inquiries. He and the Used Sales Manager, Jeff, spent a good amount of time with me over the phone trying to work things out. By the end of that same day, I decided to pull the trigger on a car I had never seen in person... I was a bit nervous. Having already been approved for financing through my own bank, Coggin Toyota was able to match (AND BEAT) my already very good interest rate. Several days later, I flew into FL take delivery of the car. Christine, the finance manager, worked quickly and efficiently to prepare my paperwork and set me on my way. A hiccup came when uneven tire tread led to loud and uncomfortable driving on the highway. I, naturally, became immediately concerned about the entire transaction, and promptly called the dealership to express my concern. They seemed genuinely intent to resolve the matter, and within another 24 hours, Coggin Toyota made accommodations for the inconvenience. We all know that I bought that car "as is", but they did the right thing anyway. The bottom line: I live in Minnesota, and bought a car in Florida. I flew myself and a friend down, and STILL saved enough money to justify the trip. And to top it off, the staff at Coggin Toyota went the extra mile to keep me a happy customer. Despite the distance, I'd consider buying from them again... maybe next time I can enjoy the beach for a while! Thank you all! More
I must confess my experience with the dealership with unforgetable. I will recommend this dealership to many friends of mine. I hope you will continue with this excellent customer service. unforgetable. I will recommend this dealership to many friends of mine. I hope you will continue with this excellent customer service. More
Throughout our negotiations Greg and Steven were courteous, friendly, and answered our questions thoroughly and patiently. Features of the Highlander, including the DVD navigation system, were revi courteous, friendly, and answered our questions thoroughly and patiently. Features of the Highlander, including the DVD navigation system, were reviewed and explained. More
This was the easiest and effortless time we have ever had buying a car. We would recommend this dealership to everyone. No pushy salesmen. Got the car we wanted without any hassles. Thank-you guys...You Rock buying a car. We would recommend this dealership to everyone. No pushy salesmen. Got the car we wanted without any hassles. Thank-you guys...You Rock More
Mr. Marsh is an excellent sales representative. He is very knowledgable of the product. He is a very courteous and cares about the customer. The dealership was very friendly and I appreciated the manage very knowledgable of the product. He is a very courteous and cares about the customer. The dealership was very friendly and I appreciated the managers shaking my hand and personally thanking me for my business. It seems like a family dealership. More
I feel very screwed. I went in looking for a great car for my money and walked out with a VERY basic car with no upgrades. The upgrade promised has yet to be installed after a month. The paint is chipping for my money and walked out with a VERY basic car with no upgrades. The upgrade promised has yet to be installed after a month. The paint is chipping off the spoiler of the NEW car and I feel very disappointed at this point. When I got there, the original sales guy (Nick) dumped me off to Britt, because he said he had a date for dinner with his girlfriend...seriously? Anyhow, I set out to receive a car with the convenience package and possibly a navigation package, but settled for the convenience package,so I thought. Instead, he sold me some mirror back up camera that I still haven't seen. I rated the price as BAD since the upgrade promised has not been delivered as of yet. More