
Coggin Toyota at the Avenues
Jacksonville, FL
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I was working with Yan a couple months ago but the timing was off. They offered me a good deal on the Camry back then but I couldn't do it. But when I was in the market again, he was more than willing to as was off. They offered me a good deal on the Camry back then but I couldn't do it. But when I was in the market again, he was more than willing to assist me. Yan is a very knowledgable person and always made sure to get me the right info even if he didn't know it on the spot. Yan did a very good job and I would recommend others to him. The only oddity during the transaction was the manager on duty wasn't too friendly. He came by Yan's workstation a few times while my wife and I were there and only on the 3rd time did he acknowledge me....and that was after I was the one to say hello. My only recommendation is that the managers would go out of there way to be nice. Good thing Yan made me feel welcome. More
Only concern is the discovery of misinterpretation of brake wear that almost resulted in unnecessary brake job. The issue introduces uncertainty about the training or competence of some members of the se brake wear that almost resulted in unnecessary brake job. The issue introduces uncertainty about the training or competence of some members of the service staff. Managers were all very courteous and solicitous. More
I believe there is always room for improvement. Below are some of the negative experiences I had during my last service. 1) Asked for a car wash, which was not done. 2) Asked the technician to take a loo some of the negative experiences I had during my last service. 1) Asked for a car wash, which was not done. 2) Asked the technician to take a look at the window rubber strap issue - wasn't given any update regarding the same. 3) Came in at 8.00 AM and had to wait till 9.45 AM to get into a shuttle back to home. Keeping this aside, I would also like to mention that the newly assigned manager (forgot his name) is just awesome. He was very friendly and took out time to interact with me and made sure we are completely satisfied with our visit. I appreciate his efforts and will be there for my next service too. Thanks, Vish More
Coggin Toyota delivers the best service for maintanence and repair of my Camry. I keep coming back, even though there are two Toyota dealships with service departments much closer to my home. I have used i and repair of my Camry. I keep coming back, even though there are two Toyota dealships with service departments much closer to my home. I have used independent repair shops in the past, specifically I had always been a fan of RPM. I've given up using RPM or that Toyota dealership on Youngerman Circle because they do not work like Coggin Toyota, work done correctly the first time. More
Tom Yonkers was a terrific employee to word with. You have a really good employee. When problem with transmission is fixed I will feel much better toward my Camry. have a really good employee. When problem with transmission is fixed I will feel much better toward my Camry. More
The quality of work and friendliness of the staff was fantastic. I noticed and rated customer service a fraction lower due to setting an appointment ahead of time and was serviced at the same pace as an fantastic. I noticed and rated customer service a fraction lower due to setting an appointment ahead of time and was serviced at the same pace as an individual that came in without an appointment. I recommend this particular location for their overall quality of work performed. More
I would say easiest car purcahse ever. my sales person was very nice and easy to deal with. did most of the deal by text cause im very busy at work and always there. they had my new truck cleaned and read was very nice and easy to deal with. did most of the deal by text cause im very busy at work and always there. they had my new truck cleaned and ready to go when i arrived to complete the purchase paperwork. was in a out ith my new truck in about and hour and a half. very fast. overall exp was as good as it could have possibly been. would recommend anyone in the market for a new car to visit this dealship!. thanks i love my new truck!! More
Steve was always very professional when I was working with him to find the perfect car. He got back to me quickly and followed up with new information. with him to find the perfect car. He got back to me quickly and followed up with new information. More
Michael Gordon was very easy to work with. My wife will be the primary driver. Micheal did a great job explaining features and how things worked (our first hybrid), both during test drives and upon taking be the primary driver. Micheal did a great job explaining features and how things worked (our first hybrid), both during test drives and upon taking delivery. More