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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,192 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,192 reviews

December 13, 2023

Very pleased with our salesperson Dominick. .he was very knowledgeable and pleasant to work with..the dealership seemed very honest and straightforward business..We do highly recommend this plac More

by giversen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick
December 13, 2023

I was greeted promptly at Service entrance and waited for scheduled maintenance. Service writer was thorough and professional. My wait was exactly 3 hours, but I had several items which needed attention so More

by Jack_hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boykin
December 11, 2023

RON WAS GREAT VERY PROFESSIONAL AND KNOWLEDGEABLE. I APPRECIATE THE TIME HE TOOK TO REVIEW MY HOSTORY AND HELPED WITH ALL MY SERVICE VECHICLE NEEDS More

by maggieleeann0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON
December 11, 2023

Believe they are good, but way over changes for repairs. $244 foa $30.00 part. More

by WARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bordes, Ali Astraf, David Aiken
Dec 13, 2023 -

Coggin Toyota at the Avenues responded

Thank you, Warren, for taking the time to share your feedback with us. We truly value your input and are always looking for ways to improve our services. We understand your concerns regarding the pricing of our repairs, and we strive to maintain a balance between quality service and cost-effectiveness. Please feel free to contact us directly if you would like to discuss this matter further or if there is anything else we can do for you. John Clark, General Manager (904)337-6618.

December 10, 2023

they wouldn't talk about anything but full price. the sticker price means nothing. they add a lot of add "services" to the car. expect to pay 4k over sticker, go to arlington for better prices More

by boblinzay
Recommend Dealer
No
Employees Worked With
rick scott
Dec 13, 2023 -

Coggin Toyota at the Avenues responded

Good day, I regret to hear that your experience did not meet your expectations regarding pricing. We aim for transparency and fair pricing in all our customer interactions. Your feedback is crucial for our improvement, and we will look into our pricing structure closely. Thank you for sharing your concerns. John Clark, General Manager (904)337-6618.

December 10, 2023

Easy to do business , no pressure no gimmicks! All questions get answers, very cordial and attentive! More

by ramgarces17
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton
December 10, 2023

We were new to Coggins, we had a radiator problem emergency and they treated us with great customer service and took care of our problem! We are definitely happy customers! More

by pski21984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Poblacion
December 10, 2023

Professional, efficient, fair. I have already recommended this dealership to friends and family for both buying cars and servicing. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boykin
December 10, 2023

Coggin Toyota at the Avenues is an excellent dealer for sales and service. I’ve been going here for twelve years for service. Recently bought a new car here. It was a wonderful experience thanks to Jim Mil More

by msrellihan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller
December 10, 2023

Everything was good. The service advisor was very professional. The only complaint was the amount of exhaust in the building I was concerned about air quality. Other th More

by globalmtbrown79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate not sure of the name
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