Coggin Toyota at the Avenues

Gary Marsh was the sole reason we purchased from your dealership. He keep on selling me when most would have given up and he should be recognized as a valued asset in your organization. The only thin dealership. He keep on selling me when most would have given up and he should be recognized as a valued asset in your organization. The only thing that bothered me about the experience or about how the transaction was handled is that someone else was brought in to this sale somehow and we are at a loss on how or why. We had test driven vehicles elsewhere. We had worked a deal elsewhere that Gary was competing against. And when we decided to come to the dealership to meet with Gary, he was at the doctors office. We were leaving and walked over to the vehicles to confirm something and Arun came over. We told him we were fine, but he was the car salesman you trained him to be. That being said we were there a total of 5 minutes and left-stating we would be in touch with Gary. The deal then was going the other way due to price, when Gary came through again and I awarded the purchase to your dealership due to his dilegence and buying local. When we showed up it was as if Gary was the assistant to this Arun?? Arun got half credit for the deal? Wrong from my wife and I point of view. This deal was due to Gary Marsh. Period. Thank you Gary. I will be looking for a truck in 4 1/2 years, but will secretly councel with you so that you get credit for the sale. More

I was unsure exactly what I was looking for and the salesperson with whom I spoke with was very helpful in answering my questions. Both the gentleman (Duane Clinton) that assisted me and the manager we salesperson with whom I spoke with was very helpful in answering my questions. Both the gentleman (Duane Clinton) that assisted me and the manager were sincere and helpful in order to ensure that I was happy with the vehicle that I purchased. More

The experience I had at Coggin Toyota was exceptional!!! From 1st impression to driving off the lot, the staff at Coggin was professional, courteous, and hard working. It all started with Gary Marsh my sa From 1st impression to driving off the lot, the staff at Coggin was professional, courteous, and hard working. It all started with Gary Marsh my salesman. He was great to work with. He was patient and persistent and I couldn't be happier that I made the decision to buy a crewmax from Coggin Toyota More

Got a deal on the car, finance went through, left with Got a deal on the car, finance went through, left with the car. Roughly a month later I get a phone call saying my loan wasn't complete. That they n Got a deal on the car, finance went through, left with the car. Roughly a month later I get a phone call saying my loan wasn't complete. That they need a proof of residency. I brought it in within a couple days. Then it gets real quiet again. I recently got a bank letter in the mail sent out 8 days after first payment was due. Which is in my grace period, BUT! I don't get paper letters the day they are writen. My first payment was going late regardless. I feel it's time to make a visit!! I go down there with the late bank letter, the only thing I have received since I got the car. NO TAG!, NO ACCOUNT NUMBER!, so here I am in 2 months in a car, late fees 30 days late due to a financing error only to get "why didn't you pay the account" NO ACCOUNT# "oh well you still should have payed" payed who? I didn't even know the name of my bank! VERY VERY LOUSY!!! POOR CUSTOMER SERVICE! I got everything from "Oh this changes everything, I'm going to get this fixed at the top!" to another finance lady VERY RUDELY raising her voice at me in the front of the store. I'm have been very patient through this whole thing. Nothing has been changed second payments all most due and I'm driving close to a month over expired tag, wont issue me another one. I love the car don't get me wrong. I am very happy with it! Just go to another dealerships. Yeah, you might get a juice, or a water, or a fruit while you wait to get your car fixed. but that same day I went. I sat for close to 2 hours waiting for my car to get a tire rotation. Yes, I made an appointment. there schedule was completely open. walk-ins were getting better service. There sign says "we will keep you up to date on your status." I was feed up at this point. And with writing this. Take your business else where, were a place they will own up to there mistakes, not push it on the customer. More

I felt the over all price was 1000.00 too high. As far I felt the over all price was 1000.00 too high. As far as Duane as our Salesman, I give him a rating above ther 5.0 This is my 2nd purchase here in I felt the over all price was 1000.00 too high. As far as Duane as our Salesman, I give him a rating above ther 5.0 This is my 2nd purchase here in the last 13 months. I would come to the Avenues again to do business. I did think the bartering over pricing and my trade-in took too long :2 hours. More

Gary was great throughout the entire process. Very patient and friendly. He followed through and resolved some minor problems with some accessories we wanted. It was a good buying experience and I wou patient and friendly. He followed through and resolved some minor problems with some accessories we wanted. It was a good buying experience and I would recommend him for anyone wanting to buy a car. More

I believe Good is a rating achieved by doing what you are expected to and only something beyond that deserves Great. Time, longer than I would have liked, to accomplish things contributes to a less than Gre expected to and only something beyond that deserves Great. Time, longer than I would have liked, to accomplish things contributes to a less than Great rating and no one ever thinks the price paid might have been higher than expected. The people dealt with were very professional in every way. I would recommend the individuals I dealt with as well as the overall dealership. More

We found the dealer to be very honest and knowledgeable. Gary was very helpful and easily answered any questions we had. He went out of his way to make the purchase as painless as possible. He worked with u Gary was very helpful and easily answered any questions we had. He went out of his way to make the purchase as painless as possible. He worked with us to negotiate the best deal for our needs and price range. More

I had an excellent experience purchasing my 2011 Toyota Sienna. I purchased my first Sienna at Toyota of the Avenues eight years ago and was very pleased with the salesperson, the customer service, and the Sienna. I purchased my first Sienna at Toyota of the Avenues eight years ago and was very pleased with the salesperson, the customer service, and the price. That is why when it was time for a new van, I returned to Toyota at the Avenues. The price was excellent and the salesperson, Gary Marsh, was knowlegeable, low-key, and very easy to work with. I love my Sienna and would definitely recommend Gary and Toyota at the Avenues when purchasing a new vehicle. More

Everyone was extremely helpful and gave me exactly what I wanted. Always accommedating and very friendly. I love my new Rav-4. Will in F&I was very professional and made sure all my questions were answered wanted. Always accommedating and very friendly. I love my new Rav-4. Will in F&I was very professional and made sure all my questions were answered. Joe gave me the deal I wanted and Bill made sure I knew everything I needed to know to make my buying decision. More