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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,190 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,191 reviews

February 24, 2023

I called to let Darius know I was running late for my appointment. When I arrived, he was able to work me in and completed my service timely. Always very positive and competent. More

by Lauwanaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius
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February 23, 2023

Great group of people. Always good service always great turn around. The guys are very nice always with a great attitude.. More

by virginialoretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Tabacek
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February 23, 2023

Very pleased with my service advisor, Christopher Boykin, and the excellent service done on my car. More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Christopher Boykin
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February 21, 2023

Thus was my third time going the first 2 visits were great this last time I would not recommend John Schaefer he is very pushy he is arrogant! And because of him I will start driving back to NC to have More

by drunyan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Schaefer
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Feb 25, 2023 -

Coggin Toyota at the Avenues responded

Thank you for leaving a review. This is not the way we do business, and we are sorry to hear that this was your experience. I assure you that your experience does not reflect the culture and standards by which we operate. If there is anything I can do to restore your faith in our dealership, please let me know how I may earn your trust. Thank you for bringing this to my attention. Additionally, I will share your review with the team and work to improve the customer experience moving forward. Please contact me at your earliest convenience if you would like to discuss your experience. John Clark, General Manager (904) 337-6618

February 21, 2023

Very professional and very helpful. Was able to get me in and out no problem. More

by Kdillard1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Horsley
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February 20, 2023

I wasn’t incredibly pleased with the sales manager when I purchased the vehicle (a little too aggressive and emotional for my tastes), but the salesman and finance manager were awesome, and I had my first oi More

by gnftr41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
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February 18, 2023

Our service advisor, James Hoffman, was exceptionally helpful. He was friendly, efficient, and gave us outstanding advice about our 2009 RAV 4. He communicates very well and seems to genuinely care abo More

by michaelfillerup
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hoffman
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February 17, 2023

No issues good service and follow up from technician Service area clean and easy to get in and out More

by JLJansen0179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob tabacek
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February 16, 2023

James in Service did a great job and the service was completed in a timely manner. More

by bcowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James D'Ambrosio
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February 15, 2023

Ruben Simo is great to work with. He is always considerate of my time. He lets me know what my vehicle needs at each visit. What a positive asset he is for your business! More

by eagness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Simo
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