Coggin Toyota at the Avenues

I’m not from Jacksonville. Came in on a Sunday night and stopped at a Buc-ee’s in St. Augustine for gas. I then could not get my car started for 5-10 minutes. Acted like it was Came in on a Sunday night and stopped at a Buc-ee’s in St. Augustine for gas. I then could not get my car started for 5-10 minutes. Acted like it was flooded. Thankfully it started and I arrive in Jacksonville. On Tuesday I drove into my appointment and on the way back the check engine light came on. Not a good sign. I called Coggin around 11:30am and they gave me a 12:20 appointment. Ruben Simo was our service consultant. He told us it would be an hour and a half or so before he would know something. It was Valentines day and he took the time to snag a fresh rose and give it to my wife. They had the vehicle for three hours and put it through it’s paces, and said it was most likely bad gas. Nothing wrong with the car… that will be $94 for the diagnostic fee. I was shocked and pleasantly surprised! Then on top of that, Ruben ran our 2017 Highlander through their car wash! Wow is all I can say. Thanks Ruben and Thanks Coggin! More

Friendly and very attentive. Staff if very good and knowledgeable. I didn’t like waiting for my car few hrs, wish they would bring back shuttle service Staff if very good and knowledgeable. I didn’t like waiting for my car few hrs, wish they would bring back shuttle service More

Easy appointment scheduling, honest and low pressure service recommendations. Quick professional service. Comfortable waiting area with coffee, water and a massage chair! service recommendations. Quick professional service. Comfortable waiting area with coffee, water and a massage chair! More

I have nothing but praise for this dealership, especially Jim Miller. After six months of working with my local dealership and not being able to find my dream vehicle, my friend recommended Jim, even though Jim Miller. After six months of working with my local dealership and not being able to find my dream vehicle, my friend recommended Jim, even though he was out of state. I gave Jim my requests in the vehicle and within 2 months, he found it. Jim went above and beyond to make sure I got what I was looking for and guided me throughout the whole process. He truly makes it a point to take care of his customers. I would highly recommend him. More

I have always had a good experience at this dealership. I have been coming here for 3 years now and they are always prompt and never push for services that are not needed. My service advisor today, Darius, I have been coming here for 3 years now and they are always prompt and never push for services that are not needed. My service advisor today, Darius, was excellent. Called me back when I requested to discuss additional services they recommended and was really helpful explaining what needed to be done. More

Very professional and highly focus on the immediate task at hand, excellent high standards of from project start to project finish. Many thanks Andre Bullard at hand, excellent high standards of from project start to project finish. Many thanks Andre Bullard More

Bought my vehicle from this dealer and been using their service department for the past 2 years. Great process and great service! service department for the past 2 years. Great process and great service! More

Jacob was great as usual got me out sooner than expected which is always appreciated!! which is always appreciated!! More